Laszlo W.

What one gets is totally unpredictable.
This seller advertizes used books in different conditions: Like New, Very Good, Good and Well Read - in theory enabling you to only choose books in a condition you like. In practice, while I often got perfect books, they are also often sent in condition entirely different from what was described. More than once I ordered "Like New" items and got either a badly damaged, torn, sunned copy full of scribblings inside, or an ex-library copy in unremovable folia wrapping, full of stamps and stickers - and then only offered a partial refund.
Due to this, I now only order from them when no other seller offers the same book for compareable price.

Back in 2020 when I first ordered from them, I got sent some horribly ruined books, then only offered a 50% refund of the price and ca 20% of the shipping cost.
However, more recent experiences have been better: most books have come in decent to excellent condition, and when complaints were necessary, they have been dealt with promptly.
The most common remaining problem seems to be the odd book missing from an order that contains several items - in such cases they have given full refunds with no fuss.