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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have always had great service from Alibris. I have ordered many times before this.
I love that you are recycling these books. Thanks for working with us to find these special books.
While placing order, a box popped up, to check if you want (marketing promos) 🙄. It appeared with the box already ticked as "yes", but it disappeared again in a microsecond - no chance to change it to "no." The last thing I want is more marketing, which spawns additional marketing - blechhhhh.
When I shopped, I got a message from the shipper (Owl Books, Toledo) that I would get a shipping discount if I ordered more than 1 book from same seller. I ordered 3. I was never given a chance to tag the discount, and was not given a discount. This should not happen.
Particularly good for rare and scholarly books. Reasonable delivery time and great prices
Found exactly what I was looking for at a very good price. Bought it.
So accessible, swift, affordable, and easy. Love Alibris!
Book was easy to find and well priced. I enjoy looking through your inventory.
Easy to use, as always
And as always, screw Amazon. Pleased as usual.
Awkward to use order form and annoying demand for shopping experience comment.
Forget the Google maps
Good. Reliable source and good source for many topics and authors.
Data base could broaden and make search easier. Otherwise fine.
The COUPON CODE from Deal Oz for $15 said it expired 09/03/2024. Yet when the code contest was entered CONTEST, the response was the code was expired. SINCE IT IS NOT PAST SEPTEMBER 3RD, THE CODE SHOULD NOT BE EXPIRED! Disappointing to say the least.
Easy to find what I want. Like that it shows where items ship from.
Very good and handy. Affordable. Good tracking of the order. Timely responses. Very good selection.
I ordered 4 books which all came fairly quickly. One of the books was surprisingly a signed copy! Overall, the books are in great shape and the ordering process was easy. My only "beef" is the individual shipping charge for each book. But I'll deal.
I am a newcomer to Alibris. I need to explore your site a little more before giving my opinion about overall shopping.
Many great books to choose from. Can always find what I'm looking for.
Easy to find the book I wanted at a great price. I always use Alibris when I need a book chosen by my book club.
Easy to find the book I wanted and at a good price.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.