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AlibrisReviews 107,011

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
919
value
10,919
shipping
10,909
quality
10,903
This company responds to reviews on average within 1 day

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Florida
1 review
0 helpful votes
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If others who do what you do hear how well you're doing it, you'd best keep an eye on the competition. Doubtful though, that anyone else could do it as well as you can.

Date of experience: August 9, 2024
Missouri
1 review
0 helpful votes
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Overall good.
August 19, 2024

Very good and quick. Great customer service. Would use Albiris again for my textbook orders and needs.

Date of experience: August 9, 2024
Texas
2 reviews
0 helpful votes
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Fast, easy, organized condition of books why do you need fifty characters?

Date of experience: August 9, 2024
Minnesota
1 review
0 helpful votes
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Great service and price
August 19, 2024

Brand new rare cd shipped out quickly and for a fair price. Would recommend.

Date of experience: August 9, 2024
California
1 review
0 helpful votes
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As advertised. Great!
August 19, 2024

Everything was as advertised: delivered on time. Book was in great shape, and no surprise fees. Awesome!

Date of experience: August 9, 2024
California
1 review
0 helpful votes
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Alibris always has what I need and for a good price
August 19, 2024
Updated review

Alibris always has what I need and for a good price. The books arrive in the condition they are advertised in or better!

Date of experience: August 9, 2024

I return to Alibris every time!
August 6, 2022
Previous review

I return to Alibris every time!

Date of experience: August 6, 2022
California
1 review
0 helpful votes
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Fast easy online shopping for books so easy to buy a book I've been wanting for years

Date of experience: August 9, 2024
Colorado
1 review
0 helpful votes
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The book I want is listed
August 19, 2024

The book I want is listed. The price is competitive. Checkout was fast and simple.

Date of experience: August 9, 2024
Texas
1 review
0 helpful votes
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I like the savings options a lot!
August 19, 2024
Updated review

I like the savings options a lot! Zit saved me almost as much as the 19$cupon that I didn't get at checkout..

Date of experience: August 9, 2024

You need to list the shipping with the price
March 12, 2023
Previous review

You need to list the shipping with the price. I am constantly blindsided by price gouging at checkout on shipping.

Date of experience: February 10, 2023
Tennessee
2 reviews
0 helpful votes
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Awesome as usual!
August 19, 2024
Updated review

Awesome as usual! Books are easy to find, the prices are arranged from lowest to highest, and there is always a rating of the books: new, very good, good, acceptable, fair, etc. If a book is delivered that does not meet the standards as advertised, your account is quickly reimbursed.

Date of experience: August 9, 2024

Great service, great books, great prices!
May 31, 2021
Previous review

Great service, great books, great prices!

Date of experience: May 31, 2021
Nevada
3 reviews
0 helpful votes
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I've been using Alibris for decades. Always easy to locate a quality book. The book I just received was a 50 year old paperback in great condition! Yes, pages were yellow, but 50 years old! I was just amazed to find a copy of this book. Seller described book accurately and it was received quickly.

Date of experience: August 9, 2024
California
1 review
0 helpful votes
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They have hard to find books.
August 19, 2024

I'm glad I found this book. It was in decent condition. The price was a little high but less than others listed online. The shipping time was long.

Date of experience: August 9, 2024
Missouri
1 review
0 helpful votes
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Everything I search here compared to Amazon is 10X Cheaper in My Eyes! Plus The Last Books I Purchased 2 came from Amazon Expensive and The Sacred Woman Came from here and was a lot Cheaper than Amazon if I were to Purchase! Thanks to My GodSister giving Me this Website!

Date of experience: August 9, 2024
New Jersey
1 review
0 helpful votes
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Happy shopper
August 19, 2024

Always satisfied with shopping on Alibris; good selection, usually i find what i'm looking for at a good price

Date of experience: August 9, 2024
Minnesota
1 review
0 helpful votes
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Excellent, and I will buy from you again!
August 19, 2024
Updated review

Excellent experience!
Do Not make it 50 characters anymore to do survey!

Date of experience: August 9, 2024

Always excellent!
April 4, 2024
Previous review

Always excellent!

Date of experience: March 25, 2024
New Mexico
1 review
0 helpful votes
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The amount you charge for shipping is onerous. I seem to remember that if you purchased books from the same seller you got a discounted rate on any books more than the first book. No longer the case so it is troubling.
You responded that "you can try searching just one seller's inventory so that you can take advantage of our consolidated shipping rates" which is what I did and you still charged me $3.99 for each book so either you aren't aware that the policy has changed or there are 2 different Thriftbooks Dallas which I find difficult to believe. Still pissed offffff.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 9, 2024

Average
July 23, 2022
Previous review

Average. Your shipping costs are outrageous if you ship special media mail rate.

Date of experience: June 23, 2022
Florida
1 review
0 helpful votes
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Got it done, got it done, got it done, got it done, this is 500 characters

Date of experience: August 9, 2024
California
3 reviews
0 helpful votes
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The shopping experience is good partially because it is easy to navigate website and order.

Date of experience: August 9, 2024

Your website is easy to use and I've had no concerns with other orders.

Date of experience: June 26, 2024
New Hampshire
1 review
0 helpful votes
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Order was cancelled by Alibris
August 19, 2024

Poor vendor, cancelled my order. Alibris must have failed in knowing their inventory.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 9, 2024
Illinois
1 review
0 helpful votes
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Good book selection and good service
August 19, 2024

The site is well organized and responsive to inquiries. The checkout process is lightning fast. With a few exceptions, the books arrive in perfect condition.

Date of experience: August 9, 2024