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AlibrisReviews 106,833

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
915
value
10,872
shipping
10,862
quality
10,856
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Maine
1 review
0 helpful votes
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Easy to order and check out!
September 20, 2024

Easy to order and check out! I had multiple items sent to multiple people...simple!

Date of experience: September 10, 2024
New Mexico
1 review
0 helpful votes
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Good experience shopping except it made me leave comments which was annoying

Date of experience: September 10, 2024
Wisconsin
1 review
0 helpful votes
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Easy to complete sale, find an item and receive an email confirmation.

Date of experience: September 10, 2024
Pennsylvania
1 review
0 helpful votes
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Good, now not so good since you require a 50 character response.

Date of experience: September 10, 2024
Minnesota
1 review
0 helpful votes
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Had what I wanted; easy to order, even saved money...
September 20, 2024
Updated review

Had what I wanted; easy to order, even saved money by consolidating shipping :)

Date of experience: September 10, 2024

Wish I could get both books from same supplier
December 20, 2023
Previous review

Wish I could get both books from same supplier

Date of experience: December 13, 2023
Indiana
1 review
0 helpful votes
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Sign-up and ordering are quick and easy!
September 20, 2024

Sign-up and ordering are quick and easy! I used a coupon available and the shipping cost was reasonable. Nice experience

Date of experience: September 10, 2024
New York
1 review
0 helpful votes
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Awesome!
September 20, 2024

I had a problem the first time I ordered. This time it was perfect. I will order again.

Date of experience: September 10, 2024
Colombia
1 review
0 helpful votes
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Too much packaging!
September 20, 2024

I appreciate that the book arrived in pristine condition but I was shocked at the amount of packing peanuts and wasteful packaging it arrived in

Date of experience: September 10, 2024
Texas
1 review
0 helpful votes
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Alibris is my go for purchasing books
September 20, 2024
Updated review

Alibris is my go for purchasing books. I always look here first, even with new releases and best sellers.

Date of experience: September 10, 2024

I would give 10 stars to Alibris if I could!
May 9, 2024
Previous review

I would give 10 stars to Alibris if I could!

Date of experience: April 29, 2024
Canada
1 review
0 helpful votes
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Beautifully written account of the enormous impact of war, plague, societal and political change that brought Medieval Europe into the Renaissance and onwards.

Date of experience: September 10, 2024
West Virginia
1 review
0 helpful votes
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I felt the shipping cost was a little higher than normal,...
September 20, 2024
Updated review

I felt the shipping cost was a little higher than normal, but otherwise good experience. I found what I was looking for.

Date of experience: September 10, 2024

Couldn't be simpler to get what I needed
October 19, 2023
Previous review

Couldn't be simpler to get what I needed.

Date of experience: October 19, 2023
Canada
1 review
0 helpful votes
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Only place I found an out of print book.
September 20, 2024

I would love to move the book onto another more convenient app for my needs.

Date of experience: September 10, 2024
Missouri
1 review
0 helpful votes
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I put items in my shopping cart less than six hours before returning to checkout. While the items still appeared in my cart, when I clicked on "check out," a message popped up stating no items were in my cart. I did not enjoy having to go back and again find the books at the prices I was willing to pay.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 10, 2024
Michigan
1 review
0 helpful votes
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Order was easy and quick
September 20, 2024

Order was easy and quick. A simple process for a book I have read that got badly damaged.

Date of experience: September 10, 2024
Florida
1 review
0 helpful votes
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Terrible book!
September 20, 2024

Not at all the Daddy Long Legs by Jean Webster. Cheap knock-off. Poor printing. Bogus "illustrations" having nothing to do with the story. You should be ashamed to offer this book on your site.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 10, 2024
Arizona
1 review
0 helpful votes
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Satisfied customer
September 20, 2024

Ordered a textbook for college and found it through Alibris at the cheapest price. It shipped and arrived promptly as I had hoped it would.

Date of experience: September 10, 2024
GB
2 reviews
0 helpful votes
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Great site, with a vast range of books
September 20, 2024

Great site, with a vast range of books. It's user friendly and intuitive.

Date of experience: September 10, 2024
New Mexico
1 review
0 helpful votes
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I can find the books I want, in several different formats, at great prices.

Date of experience: September 10, 2024
GB
1 review
0 helpful votes
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Great Spires
September 20, 2024

Excellent buying experience of a book which is impossible to source here in the UK

Date of experience: September 10, 2024
Pennsylvania
1 review
0 helpful votes
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Concerns with packing
September 20, 2024

Was extremely concerned my book purchase was going to be declined by the receiving facility. I was sending some books to incarcerated individuals and there are strict protocols about wrapping and package receipt. Luckily, they passed with flying colors! Thanks!

Date of experience: September 10, 2024