
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to order and check out! I had multiple items sent to multiple people...simple!
Good experience shopping except it made me leave comments which was annoying
Easy to complete sale, find an item and receive an email confirmation.
Good, now not so good since you require a 50 character response.
Had what I wanted; easy to order, even saved money by consolidating shipping :)
Wish I could get both books from same supplier
Sign-up and ordering are quick and easy! I used a coupon available and the shipping cost was reasonable. Nice experience
I appreciate that the book arrived in pristine condition but I was shocked at the amount of packing peanuts and wasteful packaging it arrived in
Alibris is my go for purchasing books. I always look here first, even with new releases and best sellers.
I would give 10 stars to Alibris if I could!
Beautifully written account of the enormous impact of war, plague, societal and political change that brought Medieval Europe into the Renaissance and onwards.
I felt the shipping cost was a little higher than normal, but otherwise good experience. I found what I was looking for.
Couldn't be simpler to get what I needed.
I would love to move the book onto another more convenient app for my needs.
I put items in my shopping cart less than six hours before returning to checkout. While the items still appeared in my cart, when I clicked on "check out," a message popped up stating no items were in my cart. I did not enjoy having to go back and again find the books at the prices I was willing to pay.
Order was easy and quick. A simple process for a book I have read that got badly damaged.
Not at all the Daddy Long Legs by Jean Webster. Cheap knock-off. Poor printing. Bogus "illustrations" having nothing to do with the story. You should be ashamed to offer this book on your site.
Ordered a textbook for college and found it through Alibris at the cheapest price. It shipped and arrived promptly as I had hoped it would.
Great site, with a vast range of books. It's user friendly and intuitive.
I can find the books I want, in several different formats, at great prices.
Excellent buying experience of a book which is impossible to source here in the UK
Was extremely concerned my book purchase was going to be declined by the receiving facility. I was sending some books to incarcerated individuals and there are strict protocols about wrapping and package receipt. Luckily, they passed with flying colors! Thanks!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.