business logo of Alibris UK

Alibris UK

Overview

Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.

This summary is generated by AI, based on text from customer reviews

value
4
shipping
3
quality
3
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How would you rate Alibris UK?
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Denmark
1 review
0 helpful votes
Follow Annabritt J.
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No matter how many times I entered the payment details, the order was rejected - despite the fact that your site offers payment by Mastercard.
Eventually I had to use a VISA-card to place the order.
Then do remove the Mastercard-option so others do not have the same irritating experience.

Date of experience: June 13, 2025
GB
1 review
0 helpful votes
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I found it difficult to navigate the menu but as it has been 10 years since I last used it and it has become better! So, overall I am relieved it has become easier. However, I DO hope it will continue to become more simple to access over time.

Date of experience: July 2, 2025
GB
1 review
0 helpful votes
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Nice and easy
June 5, 2025

Nice and easy. I was looking for a book and discovered that it was not available at Amazon. I continued searching online and discovered Alibris. I found the book I wanted with a much lower shipping cost than Abe. Alibris provided the solution to my problem and is now on my list for future purchases.

Date of experience: May 26, 2025
GB
1 review
0 helpful votes
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The best price I've found for that specific edition and glad it ships from UK. Postage price reasonable. Although I didn't find out how long till I can expect to receive it until I had paid

Date of experience: July 2, 2025
GB
1 review
0 helpful votes
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I have a new debit card which is valid and has been...
June 10, 2025
Updated review

I have a new debit card which is valid and has been used several times but the old one hasn't quite expired. Your payment site wouldn't accept the new card so I had to dig the old one out - fortunately I hadn't destroyed it yet!

Date of experience: May 31, 2025

Disturbingly easy to make impulse purchases!
November 22, 2024
Previous review

Disturbingly easy to make impulse purchases! But that is no bad thing where books are concerned.

Date of experience: November 12, 2024
Switzerland
1 review
0 helpful votes
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Thank you very much for all you do
June 18, 2025

Thank you very much for all you do. The only gripe i have is that American Express, on your site, should also process payments in currencies other than US dollars.

Date of experience: June 8, 2025
GB
1 review
0 helpful votes
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Very pleased to find a copy of this title
July 9, 2025
Updated review

Very pleased to find a copy of this title. For some reason this book is only available new from the USA. I'm pleased to find a second hand copy available from the UK

Date of experience: June 29, 2025

I found what I was looking for very quickly
November 11, 2024
Previous review

I found what I was looking for very quickly. The information on the site is very clear.

Date of experience: November 1, 2024
GB
1 review
0 helpful votes
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Easy and straightforward to search for item plus payment instructions clear and able t0 complete quickly

Date of experience: June 16, 2025
France
1 review
0 helpful votes
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I'm in France,. The book is a present, I'd prefer a bill was not included with book Can you do this? Not being able to see this option is my 1 small complaint.

Date of experience: June 4, 2025
GB
1 review
0 helpful votes
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Navigating Alibris is quick and intuitive
June 13, 2025

Navigating Alibris is quick and intuitive. I was able to find what I was looking for. Nice transition through to payment, including the option to use guest.

Date of experience: June 3, 2025
GB
1 review
0 helpful votes
Follow James K.
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I HAD an account but it was YEARS ago and at 76, even though I keep a book of all of the bloody codes we have to have in the 21st Century, I COULD NOT FIND IT! Progress? And all to spend less than thirty quid...

Date of experience: May 28, 2025
GB
1 review
0 helpful votes
Follow Doug C.
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Simple, intuitive search
June 11, 2025
Updated review

Simple, intuitive search. Clear presentation of buying options. Found the title and edition I was looking for in minutes. A smooth journey to the book I was looking for.

Date of experience: June 1, 2025

Quick access to a number of rare titles by a little-known...
January 2, 2025
Previous review

Quick access to a number of rare titles by a little-known photographer

Date of experience: December 23, 2024
GB
1 review
0 helpful votes
Follow H C.
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Easy, clear and quick
July 2, 2025
Updated review

Easy, clear and quick - what more do you need me to say? I won't bother in future, if all you want are empty phrases...

Date of experience: June 22, 2025

Very easy and clear, thank you
April 8, 2025
Previous review

Very easy and clear, thank you - but I really don't want to hassle around counting characters!

Date of experience: March 29, 2025
GB
1 review
0 helpful votes
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Very quick and convenient
May 25, 2025

Very quick and convenient - the longest part of the ordering process was my having to look up my new debit-card number and type it in! Tremendously efficient - the website, not me!

Date of experience: May 15, 2025
GB
1 review
0 helpful votes
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No Thanks No Thanks No Thanks No Thanks No Thanks...
June 1, 2025
Updated review

No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks No Thanks

Date of experience: May 22, 2025

Quick message about your shopping experience so far
October 7, 2024
Previous review

Quick message about your shopping experience so far - ok
Quick message about your shopping experience so far - ok

Date of experience: September 27, 2024
GB
1 review
0 helpful votes
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No fuss, no problems, so long as I can remember the...
July 1, 2025
Updated review

No fuss, no problems, so long as I can remember the password email combination. Many thanks.

Date of experience: June 21, 2025

Flawless
August 14, 2024
Previous review

Flawless. That was one word that encapsulates the entire experience. However if you want me to woffle and fill the box with palaver, by all means, palaver it shall be or is.

Date of experience: August 4, 2024
Spain
1 review
0 helpful votes
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The whole process was easy and efficient
June 29, 2025

The whole process was easy and efficient. Now I only hope the book arrives in time

Date of experience: June 19, 2025
GB
1 review
0 helpful votes
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Found exactly the book i wanted (not knowing title...
July 6, 2025
Updated review

Found exactly the book i wanted (not knowing title or author) and found a copy at a price I was willing to pay: ideal!

Date of experience: June 26, 2025

Maybe computer system changed since I last ordered,...
March 14, 2025
Previous review

Maybe computer system changed since I last ordered, but I had great difficulty logging in, with my password not accepted.

Date of experience: March 4, 2025
GB
1 review
0 helpful votes
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Thanks
June 27, 2025

Thanks - it was a simple and easy process. And nice to pay in pounds.

Date of experience: June 17, 2025
GB
1 review
0 helpful votes
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Really easy to find and order my book
June 29, 2025

Really easy to find and order my book. Good description and price.

Date of experience: June 19, 2025