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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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What a Wonderful site. Easy to navigate and fabulous selection!
Ordering is easy and quick. I've been using alibris for years and I've never been disappointed.
I have had very good luck finding out of print books as well as recently published titles. The prices make it easy to try a book you might not buy at full price but the huge selection is what makes me a steady customer. I find English titles not otherwise available.
Great selection, prices and service.
Excited about the choices available and reasonable pricing. Will be a returning customer.
Navigating the website has been very easy and user friendly.
Deceptive to save 20 dollars but only able to save 4?
This will be my last order from Albris. Too bad to cuz it use to be so much better
A long absence - great to be back! An international traveler, it's not always easy!
Good to update the account. Note 2 phone numbers
I found the book easily, the price was reasonable, and the shipping was quick.
So quick and easy to buy a great book at a great price.
Easy and convenient. Page is intuitive and very easy to shop.
Glad to have the option to checkout as guest, thank you. The price, including shipping price, was reasonable as well. Oh, and thank you for not making it mandatory to include my phone number, very polite and non-intrusive.
Easy to navigate website; info was clear and straightforward
It said free shipping but you charged me shipping?
That was crappy
This is a site I can count on for what I am looking for at the best prices.
So simple and satisfying! Reading an article at the Kennedy Beacon substack and shopping for related books at the same time. Such a pleasure at Alibris!
Quick and easy ordering process. Very clear description of the book
Not impressed, will watch stores closer and not order from that co again
Easy to order and good price. Shipping time was good and product as stated.
Received in timely manner and as described. Would order again from Alibris.
Book arrived in good condition as described in the listing.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.