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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very straight forward although I purchased two books different from the one I originally looked for, mainly because your review allowed me to see the former seemed to consist material I've already went through.
First time using; very good service. Looking forward to receiving book.
Would be great to have same shippers - a way to tell - when ordering multiple books.
I was very pleased with the condition of the book when it was delivered, but it seemed to take an inordinate amount of time to arrive.
Great selection, great range of books, appreciate the reviews to help with purchases
Thank you great selections and easy to use site.
So easy, no sending codes to verify and all that kind of nonsense
Very easy and quick, unlike many online purchases
I looked for this book on several sites, and alibris offered the best price.
I love that I can get all the books I need or want at affordable prices.
The values have been great and the quality of the products have been more than anticipated. Shipping is also quick and reliable, it's my first choice for purchasing books now
Thank for sending my order. Wish you would have included shipping!
They seem to always have my books stocked and good prices. Very fast delivery.
This book was much cheaper than Abe books, and I needed it for research.
Site occasionally loses its place, while attempting to use Cart or Checkout, forcing user to wait & start over…
No, I told I was annoyed and it's making me not want to buy from you again
Would like to have shipping estimated before checking out books
Great way to shop... easy to use, good value and lots of choices.
I don't mind a used book. An old copy that is well worn or even lovingly marked up. But anytime a hardbound book has already been tampered with, even if it's a pretty good repair job in the binding, it should be considered fair at most. Certainly not good.
Always a wonderful shopping experience for physical and ebooks.
I can always count on quality books and great service. Thank you, Alibris!
You can count on Alibris for quality and amazing service. I've been a satisfied customer for many years and highly recommend their great products! Thank you Alibris!
Website is very easy to use and you have many books to choose from
I'm pretty sure I found the book I was looking for. I had to go back and forth to Amazon a time or two for ISBN info.
Quick and easy! No problems at all with making the order. Thanks!
The shipping is a bit too much but the condition at the price listed influenced my decision to buy.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.