On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent alternative to the corporate giant and just as reliable.
Easy to use and I found the international title I was looking for.
I used to pay one shipping fee for multiple books from the same seller. The cart optimizer is a helpful feature but still means I'm paying more in shipping than I used to. So, just 3 stars this time.
Book came in great condition like new as described. The book was very well wrapped and shipped.
A little surprised that the shipping cost was $5 for a small pocket reference but I'm guessing that you average out the shipping.
Easily found what I was looking for at an exceptional price!
Always great books found at wonderful prices. Thanks so much!
Great site to buy hard to find books at a wonderful variety of prices. Thanks so much!
Quick and easy - just how I like it! [The ability to pay via PayPal is also a big plus!]
I was surprised this book arrived so quickly - it was in really good condition and half the price as a new book. Love this website.
Fast and easy ordering creating an account. Excellent price for books. Only wish I could use the $5 coupon on a lesser amount. Maybe $20 or $25. Hardly ever do I make a large $50 purchase because I cannot afford it. Every now and again I may purchase $20 or $25. Also offer free shipping.
So easy to search by title or author, good matches produced. Overall very convenient.
This Alibris customer is a very happy, satisfied customer. You Will be too!
As always, Alibris just proved to be an easy, productive, and smooth transaction.
The service worked as well as anyone would want, quickly locating the books and as quickly allowing them to be ordered.
I am happy with my purchase and would buy from again. I often find Alibris with the best prices available.
Found exactly what I wanted on first try. I've shopped here many times before.
First, there was a glitch in the contact form on Alibris to get a message to customer service so I had to reach out to the site tech to get a message across (he did a good job of it though). Second, the seller took forever to get the order in and shipped and did NOT respond to my messages for days. Third, there was NO tracking number provided for the shipment of my order. That would have been a problem if the book was lost in shipping. However, I have to admit the book arrived in perfect condition (new as described) and it is a rare book. So that is a plus on the sellers side.
So easy, so fast. It, s a pleasure to do business with you and no problem with any questions about you.
Good information, fast and easy. Found what I looking for quickly.
Brand new book in perfect condition. Great little book packed with insight.
Quick and easy. Had what I was looking for. Easy site to navigate.
I am always surprised by the amount of the shipping charge. Is there any way to see or compare books including shipping charges?
Impossible to get the $5 promotional coupon, regardless of signing out and back in, or reordering the book. How it works?
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members