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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I have shopped with Alibris for over twenty years, - they're doing something r I g h t! Thank you all!
Simple, quick and easy, just the way I like it! I've bought several books here and never had an issue.
Very good price. Trust the company. The books I have ordered before have been in good shape.
Nicely organized website. Found the book that I was looking for immediately
Your site is easy to use and I can always find the books I'm looking for at great prices
At first it tried to say my debit card was expired. So, I put the current one in and it still tried to say it was invalid. Then I go to where it says Place Order. Below was my current debit card. So I hit 'place order' and it went. Must be glitchy on the website today.
Have never had a problem ordering from Alibris.
Easier to order than I thought. Instructions were precise.
Delivered as advertised -again as was described in offering
It was easy to work the website. I can't say how likely I would recommend Alibris until I get my book. :)
Easy and they had all of the books we needed. Great value for books
On the customer page it states delivery, "3-7" days, yet on the last shopping page it says 3-10 days. Why the discrepancy?
I am happy I found the books I need.
Fast and easy search and many options for purchase
While looking for availability of a UK book I found an outlet via Alibris that had several titles with very reasonable shipping. Delivery was faster than expected, and aside from a bumped corner on the tightly packed book everything was great. Enough so that I subsequently ordered two more books from the same seller.
Easy-Peasy! I was looking for a quick buy to get this book and this was the first choice offered by Amazon. Works for me!
So far, everything is fine. You have, in the past, fallen on delivering within specified time, and or properly packaged for shipping, so we will see
It was sad that one of the books I purchased had to be cancelled after placing the order. But I was refunded the money right away.
I do love shopping from here because I find the books I'm looking for. Wish there were more promos or discounts
Definitely more competitive pricing, but I did wait a while. Perhaps because of the holiday, but I am not sure
Alibris offered a very good price for an expensive used book.
My go to for hard to find books, website easy to use and prices are reasonable.
Easy to order and decide which edition and condition of book you'd like. Plus I enjoy seeing where and from which store books are shipping from.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.