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AlibrisReviews 107,093

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
922
value
10,964
shipping
10,954
quality
10,948
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Hey, Alibris is cool
May 23, 2022
Updated review

Hey, Alibris is cool--
Quick, transparent. Good stuff.

Date of experience: May 23, 2022

Good books, good service, good prices, quickly shipped
August 4, 2021
Previous review

Good books, good service, good prices, quickly shipped. Supports Indie bookstores. What's not to like?!

Date of experience: August 4, 2021
Illinois
1 review
0 helpful votes
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Very informative and easy process to search, select, and complete my transaction.

Date of experience: May 23, 2022
Virginia
1 review
0 helpful votes
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It's easy enough and you beat the Amazon price by a bit. I just hope it isn't a long wait. Amazon is super quick.

Date of experience: May 23, 2022
California
1 review
0 helpful votes
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One of my packages was lost in transit previously but aside from that specific instance my experience with Alibris has been favorable overall.

Date of experience: May 23, 2022
Colorado
1 review
0 helpful votes
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Easy cheap options to pick from
May 23, 2022

Easy cheap options to pick from. Shipping did unfortunately cost more than the books though.

Date of experience: May 23, 2022
California
1 review
0 helpful votes
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Books show available, then I receive notices that it is no longer available. Good news is that I get the refund. Bad news is that I'm teaching and I need the book.

Date of experience: May 23, 2022
Florida
1 review
0 helpful votes
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Quick & easy
May 23, 2022

Quick & easy. I thought I had forgotten my password and started the process for writing a new password, then I found the old password. I thought, oh my, I will have to start all over again, but no, the old password was accepted right away! I might have just abandoned the whole purchase if I had to go through a lot of filling out forms, etc. But no, the whole purchase was easy and quick!

Date of experience: May 23, 2022
South Dakota
1 review
0 helpful votes
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Was found easy
May 23, 2022

Was found easy. Let's see if I actually get the book and is 4 stars like it showed Will see?

Date of experience: May 23, 2022
Michigan
1 review
0 helpful votes
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Coupon advertised at top of page would not work even though it says it is good till 23:59 tonight.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 23, 2022

Trying to check out tonight was a complete nightmare...
April 15, 2022
Previous review

Trying to check out tonight was a complete nightmare that took more than 2 hours. I had to reset my password 4 times because it wouldn't allow me to login to check out after I reset it. I finally was able to check out after switching browsers and resetting my password yet another time.

Date of experience: March 16, 2022
Pennsylvania
1 review
0 helpful votes
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Books easy to locate with good descriptions about their conditions.

Date of experience: May 23, 2022

Easy enough to use
February 17, 2022
Previous review

Easy enough to use.

Date of experience: February 17, 2022
Idaho
1 review
0 helpful votes
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I like being able to find obscure text books when I need them. I have a copy of A.M. Gaudin's "Principles of Mineral Dressing" from 1939. I do not loan books from my personal library, so I bought a copy from your website for a reasonable price. Prof. Gaudin's book is a bible for mining engineers, and there were 3 copies available from different sellers. Absolutely fantastic!

Date of experience: May 23, 2022
California
2 reviews
0 helpful votes
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I had to enter my credit card info TWICE. Why? Why was it wrong in the first place? Does your computer automatically change the right to the wrong? How else could the month of expiration be wrong while the year was right? Also most hated is that you advertise a lower shipping price then increase it at checkout. Why? Cause you get away with it

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
Michigan
2 reviews
0 helpful votes
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So far, so good
May 23, 2022

So far, so good. I do wish you were a little more explicit in the condition description. Thank you.

Date of experience: May 23, 2022
Texas
1 review
0 helpful votes
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Easy & quick getting exactly what I wanted at what seems like a very reasonable proce.

Date of experience: May 23, 2022
Indiana
1 review
0 helpful votes
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I have always been happy with my Alibris purchases!

Date of experience: May 23, 2022
California
2 reviews
0 helpful votes
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Always good have titles I wish, and easy to order.

Date of experience: May 22, 2022
Connecticut
1 review
0 helpful votes
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I have ordered from Alibris previously and every transaction was simple, and purchases received timely and as advertised.

Date of experience: May 22, 2022
Ohio
1 review
0 helpful votes
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Thank you for not forcing me to make an account/password.

Date of experience: May 22, 2022
Georgia
1 review
0 helpful votes
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Thanks, great thus far
May 22, 2022

Thanks, great thus far. We shall see when and if the books arrive.

Date of experience: May 22, 2022
Australia
1 review
0 helpful votes
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Problem with PayPal and the way the purchase details were set up

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 22, 2022