
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Every book, good prices, shipping gets you a bit, but, hey, still cheaper than buying new.
Finding some great old books at great prices.
Very extensive site. Takes a while to find the obscure, but it is generally there.
I never shop anywhere else except when I can't find what I'm looking for.
I love Alibris and the way they connect to book stores all over the country, world.
Great as always. I wouldn't shop anywhere else, unless a title was not available.
I love shopping on Alibris. Always find what I am looking for.
Fast, easy, lived all the editions available so I could choose what I wanted.
The book I was looking for was very easy to find and the price was fantastic.
The only site I buy my books from and I don't waste time telling all of my friends and family about Alibris!
Addicted to Alibris instead of drugs, LOL. Love this site!
So far so good, let's just hope the book shows up!
Fair pricing!
It's so easy to use and I've been able to find books I've been wanting for really good prices.
You've got a disorderly and unresponsive website. Please make it clearer that once you've got an established account you don't need to create a new one.
Quick, east to navigate, had what I wanted for great price.
Some items were just described as "paperback" and it wasn't clear to me whether that meant a trade paperback or a mass-market paperback. (I bought one anyway; in this case the difference isn't important to me.)
Always a great experience with the Alibris ecosystem, the sellers and the added bonuses such as coupons and price comparisons / consolidated shipping costs to which Alibris alerts me. Many thanks! Now if I could solve eyeing more titles I want that also qualify for free shipping :) Best, ME
<<<
Have usually found what I am looking for. Thank you.
Recycle/ Reuse - shipping and tracking is easy and items are always in good shape.
Always find the books I want, looking forward to my next order
You have many books, that are hard to find. I enjoy browsing your website.
Had a hard time changing my name when I misspelled it
A bit disappointed that the matter of misleading description won't be resolved because I don't want to mail a $6 book back for a refund, even with the $5 coupon offered.
If I had seen a button to "continue shopping" I would have been able to use a coupon on my total of two separate purchases that came to $50!
I hope your delivery and quality are as good as my purchase
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.