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AlibrisReviews 107,092

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
922
value
10,963
shipping
10,953
quality
10,947
This company responds to reviews on average within 1 day

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Minnesota
1 review
0 helpful votes
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I value your efforts to make my previous order #******* right by replacement of that order with the new order #*******-1, and by crediting my account $45.77 and charging me the new price of $39.61.
I am happy to say that my faith in Alibris has been restored.
Thank you,
Greg Merritt

Date of experience: May 21, 2022

Fast and accurate
November 15, 2021
Previous review

Fast and accurate. Thank you.

Date of experience: November 15, 2021
Florida
2 reviews
0 helpful votes
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Very good site for learning a language thru illustrative books. Thank you.

Date of experience: May 21, 2022
Pennsylvania
1 review
0 helpful votes
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Items kept disappearing and duplicating in my cart in the same season, over a period of less than a minute. I think your cart system is broken.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 21, 2022
New York
1 review
0 helpful votes
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Book selection is excellent; shipping charges are outrageously high

Date of experience: May 21, 2022
California
1 review
0 helpful votes
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Your selection is great and so is the price & service.

Date of experience: May 21, 2022

Alibris costs less than Amazon and you always have...
December 6, 2021
Previous review

Alibris costs less than Amazon and you always have what I want

Date of experience: December 6, 2021

Outstanding
August 17, 2021
Previous review

Outstanding - excellent selection & great prices. Beats Amazon by far

Date of experience: August 17, 2021
Virginia
1 review
0 helpful votes
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So far the process has been very easy. I hope I get what I paid for and it ships in a decent time.

Date of experience: May 21, 2022
Massachusetts
1 review
0 helpful votes
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I had these books in a cart, but when I went to log in (and get a new password), they disappeared. The editions I originally asked for were no longer visible. Probably because they were in my first cart!

Date of experience: May 21, 2022
Pennsylvania
2 reviews
0 helpful votes
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You had the book I needed and it was easy to order

Date of experience: May 20, 2022
Massachusetts
1 review
0 helpful votes
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I have never been disappointed with my purchases from Alibris. Shipping is quick and products are always as described. Always a great buy and well priced.

Date of experience: May 20, 2022
Minnesota
1 review
0 helpful votes
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Quick and simple, thank you!
May 20, 2022

Quick and simple, thank you! I will use and recommend your service in the future.

Date of experience: May 20, 2022
Missouri
1 review
0 helpful votes
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Youre easier than Abe, and not leftist CRT activists like Amazon, and dont require an account or saving my cc#. Just... a bookseller. What a novel idea.

Date of experience: May 20, 2022

Alibris has always been great
April 5, 2022
Previous review

Alibris has always been great.

Date of experience: April 5, 2022
Oregon
1 review
0 helpful votes
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It's fine
May 20, 2022

It's fine. The book I was looking for was easy to find. But I wish the booksellers were more specific about the condition of their used books. Many of the booksellers have the same description for all their used books and it's impossible to discern what in their description actually applies to a specific title.

Date of experience: May 20, 2022
Washington
1 review
0 helpful votes
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I always find what I want and support independent bookstores.

Date of experience: May 20, 2022
Ohio
2 reviews
0 helpful votes
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I'm delighted to find a book I've been looking for. So far, the shopping experience has been great... I look forward to receiving the book.

Date of experience: May 20, 2022
California
1 review
0 helpful votes
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Be nice to be able to take a screen shot of transaction

Date of experience: May 20, 2022
Illinois
1 review
0 helpful votes
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Quick and easy found what I needed at a great price
May 20, 2022
Updated review

Quick and easy found what I needed at a great price.

Date of experience: May 20, 2022

Found the book I wanted and at a great price
August 8, 2021
Previous review

Found the book I wanted and at a great price.

Date of experience: August 8, 2021
Oregon
1 review
0 helpful votes
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Great selection, but would like better sorting/filtering options

Date of experience: May 20, 2022
Colorado
1 review
0 helpful votes
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Variety and stock are amazing!
May 20, 2022

Variety and stock are amazing! Easy to find what I want.

Date of experience: May 20, 2022
Washington
1 review
0 helpful votes
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You had what I wanted at an excellent price. Very easy order process.

Date of experience: May 20, 2022
Pennsylvania
1 review
0 helpful votes
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Low price, shipping wasn't bad, and it's the title I wanted. The checkout was easy too!

Date of experience: May 20, 2022