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Alibaba has a rating of 4.5 stars from 13,100 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Alibaba, from my point of view, is the best platform in this world which is helping users to start an e-commerce business. The system of payment is really safe, and in case of issues, you'll get the best assistance and your case will be resolve in the good way. I have already recommended this website in my country to more than 1000 people. Alibaba is my best and only platform I'm using for my own business. I met good persons with whom I'm collaborating for more than 5 yeas now
The machine we ordered came damaged, we did everything we would have if dealing with a US company, taking pics and videos,etc but Alibaba keeps stringing us out with further documentation now we are close to 3 months out with no resolution, a broken crappy machine taking up space in our warehouse. This is the 1st and last order our firm with do with Alibaba. I'm learning what I should have known - there is a reason they are cheap. I would advise staying away from Alibaba.
After searching for awhile for white piggy banks I found a company through Alibaba. This company was very prompt on responding and shipping out the order. I ordered 100 pcs. Last week and it was delivered today! You have to do your homework on these companies as some are not very reliable. I wish Alibaba would screen those bad companies and not let them advertise on their site. I will definitely do business with this company again. Just wish the shipping charges were less expensive!
Hasta ahora los vendedores son rápido para responder a las consultas en General. Mi consejo particular, no compren a ningun proveedor que lo contactes a traves de Alibaba, y Luego el vendedor te diga escribenos al Whatsapp de la empresa para un mejor servicio, No lo hagan! Es un Robo, ya me paso. Pero, General exceptuando ese inconveniente, La empresa en su conjunto parece muy orientada al servicio al cliente.
Alibaba is hands down one of the most awesome website to find suppliers for products. One of the main reason I use there website is because they provide Trade Assurance which protects both buyer and seller. I've never had an issue processing a payment thru there website but be warned the fees for credit card transactions are pretty high.
Never order something from Alibaba if the supplier does not support Paypal or trade assurance. Keep the communication only on Alibaba. If the seller wanted you to chat through what's app, stay away. Don't fall for the cheap price. Most likely the SCAMMERs will give you a tracking, and will say "product stuck at customs". Those shipping companies never exist. STAY AWAY FROM THEM.
Trade Assurance did just that. We had complete information through the whole procurement. End to end. They managed our payment and delivery of the products.
Good product, so happy. Thanks also for the supplier so friendly and help a lot. Hope still can work together. Thank you
Great platform for bringing the world of industry together under one roof. I was skeptical about ordering from a foreign country at first but, Alibaba took the risk out of the entire process with their requirements for vendors and buyers alike. As a small business, ordering abroad will help my bottom line and Alibaba made that possible.
The amount of suppliers here are insane! You can find anyone making anything as well as providing extra services such as personalising as per your company's design, or just bulk ordering. This being China though, the delivery charges and times can be a bit much when you are looking for a bit smaller quantity.
Tip for consumers:
Make sure you know what you want.
Find one listing then use Alibaba's algorithm to find 'recommended/similar' and find a better price manufacturer :)
Products used:
Metal cards
Laser engraver
Although many agents, with patience you get good deals. There is nothing you cant find on the platform.
Products used:
Tyvek Paper wristbands Eva foam mats, Smartwatches.
Great company for getting in contact with suppliers and manufacturers and vice versa. The communication is great. The web interface could do better in regards to searching for specific products. Wish there were more products available to order. Hoping a warning for customers looking to purchase would be made to never ever make transactions outside of Alibaba.
Tip for consumers:
Scammers will say you save money if you make transactions outside of Alibaba, do not listen as Alibaba is the middle man for transaction protection. If your order is bulk arrange shipping from CHN port to your location. Always ask for photos of order before your order departs so you have proof of your merchandise condition in case it gets damaged in transit. otherwise great people on this site so far lucky to have met them and look forward to continued business.
Products used:
variety
The Alibaba Commercial platform, both for product sourcing and order management are very helpful. All my orders have completed successfully without any delay or issues.
Impressive.
Product quality was very good once you do your homework in sourcing quality products. I am very pleased with Alibaba's way of doing business as it gives the buyer confidence is placing orders by providing the buyer with shipping and product quality protection and offering dispute resolution opportunities should they arise.
Needed a product. Found it easily. Ordered and got quick feedback. Quick delivery following payment. Really great service. I will use this again.
I was charged US$60 for standard shipping from China to Australia for package of 0.5Kg. Extremely too high.
Buying trough alibaba, com, I have find that all is more easy and sure. Is a good place to made profitable bussines.
I loved being able to find suppliers to start up my business from home! A great service! Appreciate it so much!
It works just perfectly. Looking forward to build our promoting stand with these equipment. Told the solution also to my friends.
Great website to get your product from. However, you are never 100% shure that the dealer realy deliver a proper product.
Good product I bought medical equipment and was very pleased with this purchase, the product arrived on time, meets all the stated characteristics, the seller responded on time and was always in touch with me, the product was made and manufactured quickly, we use it with pleasure, professional and high-quality equipment, especially the dental trimmer
Tip for consumers:
I bought medical equipment and was very pleased with this purchase, the product arrived on time, meets all the stated characteristics, the seller responded on time and was always in touch with me, the product was made and manufactured quickly, we use it with pleasure, professional and high-quality equipment, especially the dental trimmer
Products used:
I bought medical equipment and was very pleased with this purchase, the product arrived on time, meets all the stated characteristics, the seller responded on time and was always in touch with me, the product was made and manufactured quickly, we use it with pleasure, professional and high-quality equipment, especially the dental trimmer
Alibaba provides excellent platform for secure communication with sellers. Only chat optimization needs an improvement. I have to refresh website several times to get new messages from sellers.
Tip for consumers:
Safe
Products used:
Lights Battery
Makes B2B and B2C interactions easy and haven't experienced any issues since I started using it. One also has to be careful of bogus suppliers. Always read reviews and check if supplier isregistered for trade protection and Verified.
Je suis satifait du systeme de vente de alibaba. Plusieur vendeur sont reactif, les produits sont conforment a la description et je n'ai jamais ete decu de mes achats. Toutefois, il y a des vendeurs, surtout sur les produit couteux genre tracteur, automobile et autre, qui sont proche de l'arnaque et ne veulent pas continuer le processus de commande si l'achat se fait via alipay. Or, c'est le seul systeme a mon avis qui me protege d'une eventuelle arnaque. C'est pour cela que depuis un moment je n'arrive pas a acheter un tracteur ou du materiel agricole, sur 15 prospects que j'ai eu seul 02 acceptent le paiement par alipay, le reste veulent du western union, qui, a mon avis est une arnaque dont j'ai ete victime en 2018 sur alibaba.
Tip for consumers:
payez toujour avec alipay et jamais hors circuit alibaba
Products used:
smartphone
The site is good in regards to finding suppliers. However, the charges for oversees and the products are outrages. Some times you can find the same items in other sites as Wish way shipper and same quality. I hope Alibaba take protecting buyers to a further steps and research the market.
Tip for consumers:
Look in other site, so you can make an informed decision. If you are buying products that are similar, but cheap in price do not do it here the shipping cost is outrageous compared to other sites. The products prices can be good depending on what you buy. I am not sure if Alibaba will do anything about my purchase, but I hope I can help other buyers.
Products used:
Cutlery. I doubt some will sell just based on the appearance.
I love the quality of the bags. They were well made and shipped on time, but I should have double-checked the size of the bags before I bought them. I was looking for great quality, full-size handbags, but I received wallet-size instead. I am very disappointed of the size it was a 4inch by 6.5 inches.
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Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
