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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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So easy to use and convenient. Great site to connect you to top manufacturers round the world. Alibaba is my go to site for products to source.
Avevo un punto d'ombra, con questo articolo o risolto il problema, poichè con il cavetto abbastanza lungo o risolto. Conpratelo e ottimo anche come prezzo.
Based on my experienced dongzan have a good quality products and ontime services.
Im recommended this supplier to all buyers.
Ok and recommended as good supplier
Never had such good online sales person that provide assistance in prompt manner.
5 Star service, product was satisfied not the best nor the worst, however what amaze me and will get me come back again is the customer service and after sales follow up.
Thanks Ivy.
It seems there are some of excellent merchants that will go extra miles with customer service. Positive experience with Shenzhen ChiHongYi Electronic Co., Ltd.
Happy to shop with alibaba. Payments are easy to be made and secure. Good customer care and always there to resolve where a challenge is made
Alibaba made business easier. With a professional and effective service.
We have examined other platforms, but Alibaba is takes care of full business cycle. Thanks
Trade assurance is very easy to use and very reliable. The service i recieved from Alibaba and the supplier is very commendable. I would like to recommend alibaba to everyone safe and secure environment to do safe business. Salute alibaba salute
I am happy with the services.
I have nothing to complain.
The merchandise was delivered and arrived as expected.
Thanks,
Hien Tran
I would give 5 stars but a gave just 4 because most best product in ali baba don't send product to my country Morocco, but generaly i like this site and i will buy another time
Pleasant dealings with sales. Considering i was trying their product, they made me pay full price for stapler and shipping, which is not good business
I register in more than 3 years, but with big amount and big quantity i could not reach to purchase until shipment. But now we have small experience for purchasing, get small quantity because alibaba, can allow to get small quantity
The whole process of getting information about the product, ordering and receiving the Item went quite smoothly. There was a small delay getting the item thru customs but I was not expecting them to be delivered in 2 days like on Amazon and I did receive them faster than other items I have ordered from China.
I love Alibaba service so, it protects the buyers from being scammed. Use trade assurance as mode of payment and you won't regret it. See you next time
Easy to find suppliers and trade assurance makes doing business safe and easy. You have full control of your orders until you get your products.
Great service and easy to explain what I wanted. Received a reply each time and received samples without delays.
We got the products in 3 days from China to California, this is the best seller ever. The products are best condition, customer service is the best and shipping time is also best. We are satisfied customer and will purchase the parts from them again and again. Ask this seller to get any parts, and Lucy Lu (customer rep) will get the parts with very nice price.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.