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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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I was hesitant to purchase from a foreign supplier, but Alibaba's policies made it much safer. I was happy with experience.
6 years as filter specialist, 6 years alone... Seventh must be lucky one, I will stand on my own legs and first parts buying in this way goes fine, this gives me a power to goes next...:-)
Thanks to "I GAUGE TECHNOLOGY CO., LTD.'":-)
As a buyer I feel safe using Alibaba Trade Assurance. The manufacturer is encouraged to produce quality parts on time.
This was the best experience that I could ever imagine. Alibaba is really there to help and protect you in your purchase. This is where i will come in the future for my Venue needs.
I have had alot of late shipment... seems like no one can make shipment on time... always waiting pass the delivery date... thinking to stop using
Great service, do all my business through this amazing site. Highly recommend it. Safe and easy to use.
This is my first time Alibaba. A little bit confuse but I will be used to. Good suppliers and great deal. Thank you very much.
Great service. Fast shipping. Easy to communicate with other vendors and find products. System tracks orders correctly and is easy to use.
Had very friendly and positive contact with the seller. Resonable prices including shipment.
Overall a very positve experience.
I was very surprised in the timing of the shipment. I had ordered product a few days before and this sample came first. Looking forward to my future orders with Alibaba
Первый раз заказываю через алибабу! Всё удобно! Заказ отслеживался Поставщик всё сделал и отправил вовремя! Спасибо!
Io sono pienamente soddisfatto dei servizi di Alibaba, sono già varie volte che mi rivolgo alla loro piattaforma, ed è facile da usare intuitiva e davvero professionale e mi fido pienamente di loro di tutto: trasporto controllo qualità, aziende serie rimborsi immediati e qualità delle ricerche.
Davvero un colosso mondiale difficilmente battibile come prezzi e qualità.
Trade is professional. Supplied in time to Europe. Payment with VISA. My first shopping.
Trade is professional. Supplied in time to Europe. Payment with VISA. My first shopping.
Great way to find suppliers to produce items you want. Transparent and good service. Communication is also a plus here.
Very professional Fast & easy to use. Highly suggest using. Brilliant!
Thank you so much for offering me a good price and a good direction. It's the best. I hope you will help me with good products in the future.
Suppliers are good in communication and very accommodating, I am so satisfied with the service of the supplier here Alibaba.
All the products were the expected and they were real 925 sterling silver, for sure I will make purchases with them.
A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Crecer es mi meta. Y alibaba me brinda la facilidad y confianza al momento de pagar. No hay riesgo de perdida mientras este yo adentro de la plataforma. Exelente.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.