Take a screenshot of what you ordered and keep it on your computer. Waited weeks for an order and they were having difficulty getting one item. They clearly didn't have the stock in to sell. Waited more than a month for cheap and nasty, unlabelled, dress and blouse. Totally different from the pictures and one became another picture altogether?! I'm sending the goods to trading standards along with a complaint. I'll never use this company again.
I ordered 4 days ago. Paid extra for expedited shipping. Got my $. But haven't even shipped yet. I have a week before I go on vacation. That's why I paid extra. Customer service I've called is in China. When they have a USA warehouse. Really makes me angry. Am I going to get ripped off. Most likely! Most likely will never order from them again.
I wish I would have looked at reviews first, rating a one star because they were made of material. What came in the mail was so cheep and not like the pictures, so disappointed. Sent back the next day. Do not waste your money on these products!
Ordered several dresses, a shirt, and a pair of shorts. Literally NOTHING looked like it was pictured, fabric was as cheep and as thin as you can get. Very poor quality overall. I'm so disappointed. I was really looking forward to getting these items. Now I'm just looking forward to sending them back.
This is a terrible company. Keen to take your money but don't send out the goods. You pay a fortune for slow mail. There are plenty of other more reputable suppliers of basic clothing. Don't be drawn In by the price.
I enjoyed shopping on their online store, and the checkout process was easy. It was nice they took paypal as a form of payment. The clothes got here 3 weeks earlier than they projected which was nice and unexpected. My only negative is the sizing for some of the clothes didn't work out quite right. I am typically a size 8 in America and was a medium according to their chart, and some clothes were perfect, some were way too small and some were way too big. The clothes themselves were pretty but material was like some kind of silk like material with the design printed on it which was unexpected and unusual. They are pretty and well made. Special care for washing and NO ironing this material. Their return/exchange policy unclear. If I do order again I need to understand how to exchange the clothes of they don't fit and is it printed design before I buy. Prices were fabulous.
I ordered a black dress with purple flowers on it as advertised, but received a black dress that may have had purple flowers, but nowhere near what what I wanted. The original dress was absolutely beautiful, however the one sent was totally disgusting. Also, the size ordered according to measurements, was too tight, especially in the chest area. The need to send what us ordered without substitutions and make sure these are sized/marked properly. Very unsatisfied.
This was a strange experience. If something seems too good to be true, it is. I ordered several "cotton" and "linen" dresses from airy dress, not expecting a lot for the price, but I did expect, at least, cotton and linen fabric. Every item was made from a weird nylon like material - thin, no body or weight, almost a plastic- like feeling that would surely be ultra hot in the summer heat. It reminds me of "parachute silk" from the nineties but not soft. Nothing was as described and everything ran VERY small. Hopefully, the return process will go well. This is not anything any American woman I know would ever consider wearing. Packaging was neat and efficient. I'll give them that. Aside from that, sorry to say, the clothes are complete garbage. Don't be fooled.
The clothes are great but they should work on their delivery time since I needed these clothes last season! Though it just arrive a bit later than expected. Thank you and hoping for a smooth transaction again on my next purchase.
I love the quality of the shoes and style I ordered from this site even it arrived later than expected. Will be placing another order soon in different colors. So happy with my purchase! Thank you so much!
Never ordered from Airydress.com before but glad I did. I was nervous about ordering a dress online, without being able to see it in person. But the dress is absolutely beautiful, and such a great deal! Overall clean and simple design with a ton of filter options. Not many sites have that many color options to choose from, despite having items of random colors on sale. I simply can't wait for my next order
Being a fashion crazy person, I am extremely conscious about whatever happening around and try to match with the latest trend. Airydress helped me to find out all latest fashion trends in different categories at one place. It is awesome for fashion lovers.
Thank you Airydress. U never disappoint. I use to search so many online shops for my summer clothing but always end up in purchasing from you people. As always it has been a great experience. Quick delivery, High-quality fabric. The designs are innovative and prices are always attractive.
I m glad to receive the dress which fits me well and is exactly what I ordered.
Well done Airydress. U have won my heart once again, I would wholeheartedly recommend
Used Airydress for the first time to buy clothes to keep in my motorhome for breaks away. Absolutely delighted with my order - it arrived 5 days after I ordered, beautifully packaged - each item in it's own reusable zip top bag - and then all carefully packaged into one box, each item is exactly as shown on the website and fits beautifully - items are true to size and of really good quality. I've now ordered a coat and can't wait for it to arrive. Brilliant... thank you Airydress from a very happy customer
I have bought many dresses from this site and I never regret it because you can't find this great quality along with such a perfect commitment towards service delivery anywhere else. Amazing job, keep it up!
Airydress has super cool dresses and generally decent prices. Their dresses are of great quality and yet very affordable. They do look exactly similar to their pictures, you can never be disappointed. Furthermore, their online store is user friendly allowing you to select different dresses available in the site. I would definitely recommend this company
Been done dozens of times on other sites but I took a chance on this one. Received my order within 7 days. Order was exact. No need to return anything. Will definitely use again and have just recommend to a friend.
I ordered the coat just 2 weeks ago and it has finally arrived today. I was hesitant at first because I never buy online for clothes. But WOW! I got an excellent coat with very nice prints. Can't wait to wear it this Christmas :)
I got my first dress a few weeks ago and have bought some more for my sisters as gifts. The dresses are awesome, always arrive on time but the best part is they always get the size right. Definitely recommend!
I love the clothes from this website! So glad I found them... Everything fits wonderfully to me, styles are trendy and there are lots of variety to choose from. However, it arrived a little bit late, but I understand due to our current situation. Buying more soon! Thank you!
Answer: Thank you for visiting our website. Currently the total delivery time includes processing time and shipping time. Processing time: The time it takes to prepare your item(s) to ship from our warehouse. The item(s) will be shipped within 7 days. Shipping time: The time for your item(s) to travel from our warehouse to your destination. You can choose Expedited Shipping (3-7 business days) and Standard Shipping (5-8 business days) to ship your item(s). The shipping time may vary in different countries. For detailed information on standard and expedite delivery, please refer to our Shipping Information (http://www.airydress.com/shipping-info.html). Please contact us if you need any further assistance.
Answer: Hi All, Thank you for your interest in our website. We are an international e-commerce company originally based in Hong Kong. For the moment, we have warehouses located in the United States, United Kingdom, Norway Australia and China. Products will be sent from one of these warehouses according to the stock availability. We are still looking into launching more. Currently the total delivery time includes processing time and shipping time. For detailed information on standard and expedite delivery, please refer to our shipping information: https://www.airydress.com/shipping-info.html. For more questions, you may also contact us via https://www.airydress.com/contact-us.html.
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our service@aircloth.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, AiryDress
Answer: Thank you for contacting us. Please kindly note that different country has different shipping time. Could you please tell us where do you come from? Regarding to the quality, we have our own factories and all the items will go through a series of strict production and inspection. Thank you for your time and understanding. Please contact us if you need any further assistance.
Answer: Thank you for your inquiry. According to our experience and our customers' feedback, not all the orders are charged for the customs fee. It depends on the shipping company and value of your products. In some cases, there may be VAT or other taxes, customs duties or fees levied by your destination country. Since customs and taxation policies vary widely from country to country, it is hard for us to control over these charges and predict what they may be. If it happens, please contact us and our after-sale staff will offer satisfactory solutions to help you. We sent the top solution to your email evettea@jdg.co.za, would you please check and give us a reply? Or you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our service@airydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, AiryDress
Answer: Our shipping times to Germany are 5-8 business days, in Standard shipping. Also remember that we could take from 1-7 business days to prepare the order before sending it. If you have any further questions, please write to us.
Answer: Thank you for your contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress
Answer: Thank you for visiting our website. Currently the total delivery time includes processing time and shipping time. Processing time: The time it takes to prepare your item(s) to ship from our warehouse. The item(s) will be shipped within 7 business days. Shipping time: The time for your item(s) to travel from our warehouse to your destination. You can choose Expedited Shipping (3-6 business days) and Standard Shipping (7-30 business days) to ship your item(s). The shipping time may vary in different countries. For detailed information on standard and expedite delivery, please refer to our Shipping Information (http://www.airydress.com/shipping-info.html). Please contact us if you need any further assistance.
AiryDress has a rating of 3.4 stars from 543 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AiryDress most frequently mention customer service, good quality and online shopping. AiryDress ranks 1966th among Women's Clothing sites.