Cheap and nasty imitations received of items advertised. No response to complaints
Utterly disgraceful that this company which is trading under MANY names submits false 5 star reviews.
Please refer to the photos uploaded advertised items vs the Poorly made and hideous quality items I received.
The fabrics in the items I was sent feel like garbage bags. There is no shape, no textures, just a scam
I ordered 4 articles from Airy. Two of them were acceptable. The other two were very disappointing. Defiantly not as shown in photo.
Fabric even appears to be different.
I will not recommend this company to anyone. Not ever.
I I'll be asking for refund on two of the items, for sure.
Photo of only one item. Will find other, add photo.
Delivery was prompt, by airy.
I waited for 2-1/2 months for my order to arrive. When it did all 4 items were not what I ordered. Thank god I ordered thru paypal and got my money back. They never answered any of my emails. Terrible company. They don't even deserve 1 star
This was my first time ordering from airy via Facebook advertisement and as the saying goes, if it sounds too good to be true, than it probably is. I finally received my order (5 dresses) and although I ordered based on their size chart, 3 of the dresses were too snug and none of the dresses were as pretty as they appeared on-line. The invoice said free returns on first-time purchases, within 14 days, but when I go to the site, the very next day, and enter in the account #, it tells me I have not made any purchases? I have sent two emails and as of yet have received no response and of course the 14 days have lapsed. I am going to reach out to PayPal to see if they can assist in getting my money refunded and obtaining an address so I can return their products. I feel like I have been scammed, by not being able to return the products and will not order from this company again! If nothing else, I will donate the dresses to one of our shelters so someone can benefit from this purchase.
My wife always complains about online sites never getting her orders totally correct. Well I was happy to hear her finally speak highly of an online store. Airydress.com was able to provide her with great dresses at a great price, that gave her a great fit and her order arrived quickly. I suspect this will become one of her favorite online stores. Especially given their really great prices.
I wanted to rate ZERO STARS but don't have that option.
This is what i put on the Airydress Message Portal. Let's see what they come back with...
I am absolutely appalled by this company. You charge £15 for postage and packing yet my return cost just £3.50.
Then you have the audacity to take the VAT element away from my refund of returned items. - Nobody does this. What a load of rubbish. We all know that the government receives the VAT amount but it is the total amount of my order that you have to charge vat on - NOT the returned items.
This is a con and i will be reporting you for fraud.
And I am also copying and pasting this message onto Trustpilot and any other review sites that i can find
This is a knock off, even the fabric feels flammable it's so cheap.
The original photo had seams with separate complimenting fabrics, the copy had a print of different fabrics on the one piece, don't waste you money.
My response to a return issue. It stated that the first item had a free return but then when I added the second item it charged me for both wow so I spent 23 I am expected to recieve a 7 dollar refund and your willing to give me a coupon for the next order, because you think I am going to order again after that generous refund, that's okay keep your generous offer I have lost more in life than 23 dollars. To bad there is no such thing as a no star review. Have a great day.
First, I have to say that I really love this product. It is more than I expected. The quality of the dress is very good. I think it'll look great in all different kind of body shapes. Identical as description and photos i'm very satisfied :)
I rarely give a 5 star feedback to online shop like this but I think Airydress deserves it. The price of their clothes is decent enough but i didn't expect the quality is exceptional. Affordable shop that won't hurt your pocket but instead will make you look so fashionable! Thank you Airydress!
I totally enjoyed shopping. I have been buying their products and love them. So many wonderful things and at wonderful prices. Good buy fast shipping. I haven't had any problems or bugs with it, and it has a nice layout that has been easy for me to navigate.
-Gabrielle
I received my first order yesterday. The price is cheap and the delivery is quick. That's the only positives.
Most of the material isn't what I expected. The sizes are way out. I am a UK size 8 so I ordered small. They are all at least a size 12. The only item I received which was XS was worse, that was at least a size 14.
I have tried all morning to get a returns label, it's impossible. Contacting them by email is just as bad. Even though their website clearly says easy returns, it's not.
Luckily I have a sewing machine so can modify nearly all the items myself, not what I wanted to do with new clothes but no option.
I definitely won't use them again. Wish I had read more of the reviews!
They took forever to ship... one order came 2 MONTHS LATE!... they say EASY RETURN? NO! After they get your order. Gone! Sent 8 return requests and they never responded... items were defective... totally wrong and cheap material! Had to get the bank to refund me
I had hectic schedule in my business, so I don't have time to visit some store which I can pick what I use to wear. But luckily I have found this website and found out, that this website has a great taste incomes on a fashions dresses and also they have good quality clothes and most of all they offer you excellent customer services.So I can actually recommend this site with satisfying accommodation to all.
In this modern world where many online clothing vendors are all over the place, I appreciate the top notch quality that AiryDress provides. I look forward to continuing to do business with them throughout the years.
Really great! 5 Stars to them!
I ordered 6 blouses under $10.00 each. I knew the material wasn't going to be top of the line and that sizes might be off. But figured if 2 of the items were wearable I still did ok at that price. It took a long time (over a month), but everything arrived. Only one top was a little tight for a large. But still fits satisfactorily. I am happy with all 6 items. They are cute and different from items sold in area stores. I would give 5 stars except for the long wait. If you are looking for a bargain and don't mind the wait, they were worth the gamble as far as I am concerned. The material isn't high dollar, but neither are the prices.
Ordered items and returned some to the value of $122 beginning of October 21 sent a confirm of the parcel been sent. I'm still waiting for my refund. Every time I ask the support agent they just tell you the same thing cant help will raise a ticket, get an email saying the same thing wait 7-14 days HAVE GONE WAY OVER THIS.
Ordered items on 12/10 cancelled my order they took full amount out of my credit card and its now 5/11 and still having problems getting my refund getting the same excuses wait 7/14 days
EXCUSES AND YOU WILL NEVER SEE YOUR REFUND ON YOUR ITEMS OR CANCELLED ORDERS
All clothing you see advertised look gorgeous on their models and the material looks nice too... believe me they don't come like that, all the material is cheap tacky thin stuff. Spent nearly £100 on rubbish, won't do it again
If it looks to good to be true, it usually is... and it is. Stay away from this site
Best products and vibrant colors to choose from. The site not only had best collection but also had very reasonably priced products and shipping is very fast.
I'm fully satisfied.
Thanks airy dresses for making me look smart.
Received two tops today silky which was a surprise expecting cotton from pics, but actually really nice don't crease, patterns and colour as advertised and 10 day delivery, these are lovely garments wash well (20 degrees) and less than £6 each, no brainer! Fit as expected large is a good 16. Really pleased
Answer: Thank you for visiting our website. Currently the total delivery time includes processing time and shipping time. Processing time: The time it takes to prepare your item(s) to ship from our warehouse. The item(s) will be shipped within 7 days. Shipping time: The time for your item(s) to travel from our warehouse to your destination. You can choose Expedited Shipping (3-7 business days) and Standard Shipping (5-8 business days) to ship your item(s). The shipping time may vary in different countries. For detailed information on standard and expedite delivery, please refer to our Shipping Information (http://www.airydress.com/shipping-info.html). Please contact us if you need any further assistance.
Answer: Hi All, Thank you for your interest in our website. We are an international e-commerce company originally based in Hong Kong. For the moment, we have warehouses located in the United States, United Kingdom, Norway Australia and China. Products will be sent from one of these warehouses according to the stock availability. We are still looking into launching more. Currently the total delivery time includes processing time and shipping time. For detailed information on standard and expedite delivery, please refer to our shipping information: https://www.airydress.com/shipping-info.html. For more questions, you may also contact us via https://www.airydress.com/contact-us.html.
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our service@aircloth.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, AiryDress
Answer: Thank you for contacting us. Please kindly note that different country has different shipping time. Could you please tell us where do you come from? Regarding to the quality, we have our own factories and all the items will go through a series of strict production and inspection. Thank you for your time and understanding. Please contact us if you need any further assistance.
Answer: Thank you for your inquiry. According to our experience and our customers' feedback, not all the orders are charged for the customs fee. It depends on the shipping company and value of your products. In some cases, there may be VAT or other taxes, customs duties or fees levied by your destination country. Since customs and taxation policies vary widely from country to country, it is hard for us to control over these charges and predict what they may be. If it happens, please contact us and our after-sale staff will offer satisfactory solutions to help you. We sent the top solution to your email evettea@jdg.co.za, would you please check and give us a reply? Or you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our service@airydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, AiryDress
Answer: Our shipping times to Germany are 5-8 business days, in Standard shipping. Also remember that we could take from 1-7 business days to prepare the order before sending it. If you have any further questions, please write to us.
Answer: Thank you for your contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress
Answer: Thank you for visiting our website. Currently the total delivery time includes processing time and shipping time. Processing time: The time it takes to prepare your item(s) to ship from our warehouse. The item(s) will be shipped within 7 business days. Shipping time: The time for your item(s) to travel from our warehouse to your destination. You can choose Expedited Shipping (3-6 business days) and Standard Shipping (7-30 business days) to ship your item(s). The shipping time may vary in different countries. For detailed information on standard and expedite delivery, please refer to our Shipping Information (http://www.airydress.com/shipping-info.html). Please contact us if you need any further assistance.
AiryDress has a rating of 3.4 stars from 543 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AiryDress most frequently mention customer service, good quality and online shopping. AiryDress ranks 1966th among Women's Clothing sites.