• AiryDress

AiryDress

Overview

AiryDress has a rating of 3.8 stars from 544 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AiryDress most frequently mention customer service, good quality, and online shopping. AiryDress ranks 49th among Women's Clothing sites.

  • Service
    78
  • Value
    75
  • Shipping
    79
  • Returns
    60
  • Quality
    75

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
79
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What reviewers want you to know

Positive highlights

  • Thank you Rachel (awesome customer service) for going beyond the extra mile for me.

Critical highlights

No critical highlights yet

How would you rate AiryDress?
Top Positive Review

“Fantastic”

Adele B.
4/26/21

Used Airydress for the first time to buy clothes to keep in my motorhome for breaks away. Absolutely delighted with my order - it arrived 5 days after I ordered, beautifully packaged - each item in it's own reusable zip top bag - and then all carefully packaged into one box, each item is exactly as shown on the website and fits beautifully - items are true to size and of really good quality. I've now ordered a coat and can't wait for it to arrive. Brilliant... thank you Airydress from a very happy customer

Top Critical Review

“If I ould give no stars I would”

H R.
6/26/23

They take pics from different items and send you garbage...Buyer BEWARE...horrible quality and design... and returns are made vvvveeeery difficult.

Reviews (544)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (50)
Thumbnail of user dupeo1
1 review
127 helpful votes
February 17th, 2021
Verified purchase

I have checked various review websites to find out whether it would be a wise choice to order from airydress.com. I mostly read positive response and made the mistake of trying it anyway.

But it was too good to be true. I should have known. The 3 sweaters I ordered did not look like the pictures at all.

I want to return them, but I have to pay 7 euros for that.

People be warned! Don't order clothes from this website, unfortunately you don't get what they advertise with.

Shipping
Returns
Quality
Thumbnail of user erinnm6
1 review
48 helpful votes
May 24th, 2021

Took 7 weeks to get the product for one and for two you do not get what is advertised at all. They show cotton clothing and send you spandex it's cheap. They give you 14 days to return their cheap crap back but I could not return any of my products because they erased my order history! So it's like I ordered nothing. This is a terrible company I will never order from them again obviously and will definitely tell everyone I know to stay away from this site!

Tip for consumers:
Don’t do it!! It’s all hot garbage

Products used:
Nothing I’m out 274$

Service
Value
Shipping
Returns
Quality
Thumbnail of user kathyk706
1 review
4 helpful votes
July 21st, 2021

I ordered 4 articles from Airy. Two of them were acceptable. The other two were very disappointing. Defiantly not as shown in photo.
Fabric even appears to be different.
I will not recommend this company to anyone. Not ever.
I I'll be asking for refund on two of the items, for sure.
Photo of only one item. Will find other, add photo.

Delivery was prompt, by airy.

Tip for consumers:
Do not but from Airy.

Products used:
Tops

Service
Value
Shipping
Quality
Thumbnail of user cherilynf
1 review
41 helpful votes
March 29th, 2021

Ok let's start with I have no idea if the Quality is good or not I can say that shipping items in a timely manner is definitely not I placed my order on February 10 2021 here I'm way past a month March 29 if I ever get this order I'll be surprised I'm still kind of hoping I'll get these things as I'm going out of town so if you guys read these please mail me my order Cheri

Service
Shipping
Thumbnail of user neftersif
1 review
24 helpful votes
April 6th, 2021

My response to a return issue. It stated that the first item had a free return but then when I added the second item it charged me for both wow so I spent 23 I am expected to recieve a 7 dollar refund and your willing to give me a coupon for the next order, because you think I am going to order again after that generous refund, that's okay keep your generous offer I have lost more in life than 23 dollars. To bad there is no such thing as a no star review. Have a great day.

Thumbnail of user adeleb141
1 review
4 helpful votes
April 26th, 2021

Used Airydress for the first time to buy clothes to keep in my motorhome for breaks away. Absolutely delighted with my order - it arrived 5 days after I ordered, beautifully packaged - each item in it's own reusable zip top bag - and then all carefully packaged into one box, each item is exactly as shown on the website and fits beautifully - items are true to size and of really good quality. I've now ordered a coat and can't wait for it to arrive. Brilliant... thank you Airydress from a very happy customer

Tip for consumers:
Definitely worth taking a chance on if you haven't used the site before.

Products used:
Tops. Shoes. Jumper. Dress

Thumbnail of user cherylt414
1 review
20 helpful votes
May 10th, 2021

I should have known to check Airy reviews before buying the merchandise. I purchased four dresses and not one of them looked like the pictures on the website. They were so bad that one of the dresses look a five year old had sewn the dress. The seam didn't match and left it uneven. The dress is unfit to wear. All the dresses are thin and flimsy. I wish I could give it no stars because they don't deserve the one I had given them.

Tip for consumers:
Do not purchase from them!

Products used:
I purchased merchandise and not fit to wear.

Value
Shipping
Returns
Quality
Thumbnail of user lindas2732
1 review
0 helpful votes
November 13th, 2020

The dress I ordered were very beautiful and the size is true to size. I receive a lot of compliments from my colleagues wearing the dress. Also, they have a fast turn around time and the order was delivered directly to my door.

Thumbnail of user janc267
4 reviews
128 helpful votes
September 7th, 2020

Take a screenshot of what you ordered and keep it on your computer. Waited weeks for an order and they were having difficulty getting one item. They clearly didn't have the stock in to sell. Waited more than a month for cheap and nasty, unlabelled, dress and blouse. Totally different from the pictures and one became another picture altogether?! I'm sending the goods to trading standards along with a complaint. I'll never use this company again.

Thumbnail of user dianem1901
1 review
0 helpful votes
September 28th, 2021
Verified purchase

Clothing is very nicely made. Materials are beautiful. Styles are great for older women. Clothes arrive in a timely fashion. I get many compliments on my shirts from Airy and have quite a few. I am very pleased with all aspects of this store.

Tip for consumers:
Be careful of sizing. Make sure to check the chart

Products used:
Shirts

Service
Value
Shipping
Quality
Thumbnail of user tiss
1 review
16 helpful votes
October 8th, 2020

Cheap and nasty imitations received of items advertised. No response to complaints
Utterly disgraceful that this company which is trading under MANY names submits false 5 star reviews.

Please refer to the photos uploaded advertised items vs the Poorly made and hideous quality items I received.
The fabrics in the items I was sent feel like garbage bags. There is no shape, no textures, just a scam

Thumbnail of user marinelal
1 review
0 helpful votes
November 4th, 2020

I was quite impressed with the items and was not expecting that the color was more vibrant than the photos, but I love it anyway! Buying more soon...

Thumbnail of user charlotteb424
1 review
91 helpful votes
October 28th, 2020

As you can hopefully see from the photo, the advertised product bears almost no relation to what I was sent. The picture online looks full and gorgeous, with flowers going onto the sleeves; what was sent looks horribly cheap and is so obviously not the product which was advertised. I should receive a refund for both product and the cost of sending it back if this company has any integrity at all.

Thumbnail of user valg52
1 review
17 helpful votes
July 3rd, 2021

Clothing bares no resemblance to what is advertised, cheap horrible copies, sizing not true, I'd be embarrassed to wear this garment even if it fitted. Look carefully at the photos and you will see they are photoshopped. Might be OK for a floor cloth or possibly cleaning the toilet.

Tip for consumers:
Don’t waste your money with airy dress, can’t believe Facebook allow them to advertise their tat

Products used:
Clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user lo63
1 review
20 helpful votes
September 7th, 2020

This was a strange experience. If something seems too good to be true, it is. I ordered several "cotton" and "linen" dresses from airy dress, not expecting a lot for the price, but I did expect, at least, cotton and linen fabric. Every item was made from a weird nylon like material - thin, no body or weight, almost a plastic- like feeling that would surely be ultra hot in the summer heat. It reminds me of "parachute silk" from the nineties but not soft. Nothing was as described and everything ran VERY small. Hopefully, the return process will go well. This is not anything any American woman I know would ever consider wearing. Packaging was neat and efficient. I'll give them that. Aside from that, sorry to say, the clothes are complete garbage. Don't be fooled.

Thumbnail of user latashaj25
1 review
12 helpful votes
April 21st, 2021

I paid for express delivery I ordered back in March and still haven't received my order. My order actually says processing still this is ridiculous. Communication is horrible. For me the rating is a 1 when I receive my order and some communication I will be willing to update my rating of this site. I'm getting very nervous that I have been scammed and I am ready to take further actions if I have too. I have my bank statement to prove I paid for my items although I haven't received anything.

Products used:
Shoes

Service
Shipping
Thumbnail of user brendap1199
1 review
1 helpful vote
April 18th, 2022

Pictures of the product are of a higher quality product. The product you receive is a cheaper version. Material is a poor quality and print on it is much lighter.

Tip for consumers:
You will get a cheaper version of the product.

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user catlynv
1 review
0 helpful votes
June 23rd, 2021

This is my 3rd or 4th time purchasing from Airy Cloth. I was doubtful at first, but I am a believer. Many compliments from my customers Facebook wanting to know where I purchased such cute tops... they know where now.
I use a delicates bag and my clothes look great. Follow cleaning directions and you should be fine. I strongly suggest this company.

Tip for consumers:
Don't be afraid of purchasing from this company. I do Facebook Lives and needed something my audiance would be interested in. 3rd or 4th time purchasing.... there will be more

Products used:
All my purchases are cute tops

Service
Value
Shipping
Quality
Thumbnail of user eileenw197
1 review
2 helpful votes
June 4th, 2022

Returned two items. I was offered a percentage of the original payment and I could keep the items.
Why would I do that? That would be the items in the bin and I would have to re-order to get some of my money back. No Way!
So I returned said items and over 2 weeks later still waiting for my money back.
Fortunately, I have the time and patience to make sure I get my cash back but beware! It is hard work to return goods and get a refund.

Tip for consumers:
Think carefully before you order. Are you sure you want these items?

Products used:
None. Returned dresses and shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user karlac225
1 review
13 helpful votes
June 3rd, 2021

Ordered several dresses, a shirt, and a pair of shorts. Literally NOTHING looked like it was pictured, fabric was as cheep and as thin as you can get. Very poor quality overall. I'm so disappointed. I was really looking forward to getting these items. Now I'm just looking forward to sending them back.

Tip for consumers:
Just don't do it. Out of all the items I ordered I might MIGHT keep one. .. and that's only because it's to late to get anything else for an event that I have

Products used:
One dress. Haven't completed return yet just got today and just starting that process. Can not contact anyone other than via email no phone.

Thumbnail of user jeanb523
1 review
83 helpful votes
July 16th, 2020

Ordered 2 weeks ago and was charged 19.99 for 5-9 day delivery. Now 2 weeks later under "my orders" it says they haven't even shipped yet. It also includes a generic response that it might take 14-21 days to ship Their chat site is only for ordering new product. They absolutely need to have some way to communicate. Very poor customer service.

Thumbnail of user gil5
1 review
9 helpful votes
November 13th, 2020

I was a little scared at the beginning because it's not easy to get right size when ordering online, but Customer Service provided me with a size chart which allowed me to pick the right one! I've also received a coupon code for my purchase. Arrived between the delivery times advertised. Will definetely order again!

Thumbnail of user janas137
1 review
0 helpful votes
March 15th, 2021

V pátek jsem dostala zásilku, jsem spokojená, vše mi sedí, pěkné barvy i materiál. Budu dělat další objednávku

Tip for consumers:
Jsem spokojenś

Products used:
Oblečení

Service
Value
Quality
Thumbnail of user davem640
1 review
50 helpful votes
August 13th, 2020

They received my money 7 days ago and still not shipped. I wish I had read sitejabber's last 25 reviews that show the company is a POS. How can they be rated 4.6 out of 5 with such horrible reviews? If I ever receive the 4 blouses I expect they will be Chinese, slave labor junk.

Thumbnail of user teenac18
1 review
4 helpful votes
May 23rd, 2022

This company doctors their photo's, none of the dresses I purchased looked as good as the pictures, the material was cheap, the clothes didn't fit at all properly, made me look like I was dressed in a sack and very matronly. Horrible customer service. I want my money back and you can have your cheap nasty clothes back

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From the business

Airydress.com - Online store specializes in latest fashion & trends for women. Shop ladies' Dresses, Clothing & Shoes at cheap price.

Company Representative

Thumbnail of user airydress
airydress -.
Typically does not respond to reviews

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