AiryDress Questions & Answers

Thank you for visiting our website. Currently the total delivery time includes processing time and shipping time. Processing time: The time it takes to prepare your item(s) to ship from our warehouse. The item(s) will be shipped within 7 days. Shipping time: The time for your item(s) to travel from our warehouse to your destination. You can choose Expedited Shipping (3-7 business days) and Standard Shipping (5-8 business days) to ship your item(s). The shipping time may vary in different countries. For detailed information on standard and expedite delivery, please refer to our Shipping Information (http://www.airydress.com/shipping-info.html). Please contact us if you need any further assistance.

Hi All, Thank you for your interest in our website. We are an international e-commerce company originally based in Hong Kong. For the moment, we have warehouses located in the United States, United Kingdom, Norway Australia and China. Products will be sent from one of these warehouses according to the stock availability. We are still looking into launching more. Currently the total delivery time includes processing time and shipping time. For detailed information on standard and expedite delivery, please refer to our shipping information: https://www.airydress.com/shipping-info.html. For more questions, you may also contact us via https://www.airydress.com/contact-us.html.

Thank you for your contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress

Thank you for visiting our website. Currently the total delivery time includes processing time and shipping time. Processing time: The time it takes to prepare your item(s) to ship from our warehouse. The item(s) will be shipped within 7 business days. Shipping time: The time for your item(s) to travel from our warehouse to your destination. You can choose Expedited Shipping (3-6 business days) and Standard Shipping (7-30 business days) to ship your item(s). The shipping time may vary in different countries. For detailed information on standard and expedite delivery, please refer to our Shipping Information (http://www.airydress.com/shipping-info.html). Please contact us if you need any further assistance.

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our service@aircloth.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, AiryDress

Thank you for contacting us. Please kindly note that different country has different shipping time. Could you please tell us where do you come from? Regarding to the quality, we have our own factories and all the items will go through a series of strict production and inspection. Thank you for your time and understanding. Please contact us if you need any further assistance.

Thank you for your inquiry. According to our experience and our customers' feedback, not all the orders are charged for the customs fee. It depends on the shipping company and value of your products. In some cases, there may be VAT or other taxes, customs duties or fees levied by your destination country. Since customs and taxation policies vary widely from country to country, it is hard for us to control over these charges and predict what they may be. If it happens, please contact us and our after-sale staff will offer satisfactory solutions to help you. We sent the top solution to your email evettea@jdg.co.za, would you please check and give us a reply? Or you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our service@airydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, AiryDress

Our shipping times to Germany are 5-8 business days, in Standard shipping. Also remember that we could take from 1-7 business days to prepare the order before sending it. If you have any further questions, please write to us.

Thank you for enquiry! Normally each order will be sent out within 1-7 business days from the day you place the order. But the processing time of some items in our website is longer than usual. The specific processing time can be seen in the product details page (click "SHIPPING"), shopping cart page and checkout page. In addition, we have expedited shipping with shipping period 4-9 business days and 7-30 business days for standard shipping. The sooner you place an order, the sooner we start preparing your item(s). Looking forward to your order and have a nice day!