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Adore MeReviews 13,247

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

value
726
shipping
741
quality
1,719
This company responds to reviews on average within 4 days
Michigan
1 review
8 helpful votes
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DON'T DO IT
February 14, 2016

The customer service is non existent. Size privileges with two order, but I own them now because I couldn't get through on the phone line many times (in queue for 30 minutes and then dumped); up to a week for email response, and then told "sorry too late" TWICE. Never again. EVER.

Date of experience: February 11, 2016
Florida
1 review
2 helpful votes
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Horrible
February 14, 2016

I ordered and paid for 2 day express delivery, but they send it snail mail. I call to find out why and their answer was we will send you an email to track your package. I shouldn't have to track it when it should already be in my hands.

Date of experience: February 11, 2016
Louisiana
1 review
0 helpful votes
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Very Impressed!
February 14, 2016

To my surprise the quality of the merchandise received is very good and the size was perfect... I just placed my next order and I am extremely excited, I can't wait to receive it!:-)

Date of experience: February 11, 2016
Maryland
1 review
0 helpful votes
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Love It!
February 14, 2016

Cant remember the name of the bra set i got but ordering on the site was easy as pie and the set i bought is the most comfortable bra i have ever worn! Keep doing what you're doing!

Date of experience: February 11, 2016
New York
1 review
0 helpful votes
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Awesome
February 14, 2016

The product is awesome, delivery was later than expected but overall it's good

Date of experience: February 11, 2016
Oregon
1 review
0 helpful votes
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Lovely
February 13, 2016

Was very lovely and fit great and the price was to dye for

Date of experience: February 10, 2016
Arizona
1 review
0 helpful votes
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Great product, superb shipping
February 13, 2016

Product was exactly as shown. Beautiful and good quality. Can't wait to order again next month!

Date of experience: February 10, 2016
Florida
1 review
0 helpful votes
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So cute!
February 14, 2016

I received my set in about 4 days, and I love it! Although I didn't realize it was not padded, I still "adore" this bra! It looks so nice on and I love wearing it. It has a lot of support and comfort which is also a plus.

Date of experience: February 10, 2016
Oklahoma
1 review
0 helpful votes
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Love it!
February 13, 2016

I love the selection, the price, quality, and style. It's sexy and attractive without feeling skanky.

Date of experience: February 10, 2016
Georgia
1 review
0 helpful votes
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Impressed
February 13, 2016

I am very pleased with the fit and quality of my first purchases at just $19.95. Hope to have more, but not sure I can spend actual price...

Date of experience: February 10, 2016
South Carolina
1 review
0 helpful votes
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Love It
February 12, 2016

It was great. Easy to navigate, fast delivery and the items I ordered are adorable.

Date of experience: February 9, 2016
Oregon
1 review
0 helpful votes
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Love.
February 12, 2016

I was so happy with all three of my orders. They all fit perfectly & make me feel so sexy. My boyfriend absolutely loves all your stuff. Thank you

Date of experience: February 9, 2016
Florida
1 review
0 helpful votes
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Love my first purchase
February 12, 2016

I am impressed with AdoreMe's selection of lingerie and excited to be apart of the VIP program. The material is a good quality.

Date of experience: February 9, 2016
California
2 reviews
0 helpful votes
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Hot Tamale
February 12, 2016

Wanted something hot and spicy for my hubby. This spicy hot pink and orange panties and bra so delivered! Very comfortable as well!

Date of experience: February 9, 2016
Nevada
1 review
0 helpful votes
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Good Quality for a fair price.
February 12, 2016

The items arrive quickly, and are fairly priced. Love the look and feel of the items.

Date of experience: February 9, 2016
Illinois
1 review
6 helpful votes
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NO REFUND if u dont' buy
February 11, 2016

I placed 1 order, and i got subscription automatically,
After 5 month i never order anything, i want to cancel cuz i realize i been charge for 5 month for 39.95 each month, i ask for refund, they refuse, they also told me if i cancel it, all my store credit will be GONE TO 0... means i will get nothing... that's just ridiculous, it will also tells u you have 24 hours after cancel to get ur credit back only if u resistant your membership as a threaten... very upsetting. I will now be a memebership, but i won't ever again once i use my credit, i will cancel it and never buy again..

Date of experience: February 8, 2016
Maryland
2 reviews
0 helpful votes
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I love it
February 11, 2016

I was really excited about my recent Adore purchase. The set fit beautifully and arrived fairly quickly. I would recommend Adore to anyone interested in purchasing affordable yet incredibly sexy undergarments.

Date of experience: February 8, 2016
New York
3 reviews
0 helpful votes
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Love it
February 11, 2016

I enjoy all of the pieces that I have purchased. It adds pep to my step knowing that I have very sexy underwear on under my outer clothing

Date of experience: February 8, 2016
New York
1 review
1 helpful vote
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Bad customer service
February 11, 2016

Can't exchange or return items that are on special. Not even clearance or sale so they still have the items and i cannot even exchange for the correct size so they are $10 panties that I can do nothing with.

Next month, another issue with order "processing " for 5 days and no one will answer phone call or emails...

Never even earned up to my free set and I'm cancelling. Feels like a waste of money. Disappointed.

Date of experience: February 8, 2016
Florida
1 review
0 helpful votes
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Love it
February 11, 2016

Love the material and how true to size it is. I especially love the box it comes in! Very pretty and girly! My new fav store!

Date of experience: February 8, 2016