Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
Lingerie fits great! Great quality! Shipping was not as advertised. Arrived in 10 days rather than the 3-5.
Wife loved the bra and panty set that I picked out for Valentine's Day. Size is true to fit and would purchase again from you.
Really love the style! The material feels very nice. Very happy with my purchase!
Hi Linda,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com
I have only ordered one so far but I am over the moon with joy! The shipping was extremely fast. The size fit perfectly. Quality is great. I am putting in another order this week!
This is my first time odering from AdoreMe. They arrived so quickly and are such good quality. They fit perfectly and are absolutely beautiful! You have a forever customer here!
Hi Sandra,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
help@adoreme.com
I ordered my lingerie a week before Valentines day not knowing if they would come out right and everything was perfect. I could not have asked for more! Thank you for helping me make my Valentines Day special =)
Hi Amanda,
We’re always glad to hear from shoppers—thanks for the review!
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
help@adoreme.com
Surprise my husband with this sexy set at our little get away.
Absolutely love the set that I received! I was very skeptical about the quality, fit, etc. since I don't order much online. I will be purchasing more sets from Adore Me in the future.
Hi Katelin,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com
I love this bra! Fits like a dream and the cleavage is gorgeous. Made me feel very sexy. Boyfriend loves it!
Best site for lingerie and bras and panties! Life getting a set, rather than having to buy two things individually for so much money!
I just love the affordability, the deals, and the items that Adore me has!
Hi Corina,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
help@adoreme.com
The items that was Boughy are really beautiful! The girls love it and wanted garter belt to complete the style. Very beautiful intimate wears. Please also follow up on the request to discontinue my VIP status.
Hello,
Thank you for your review. To unsubscribe from the VIP membership, you only need to visit our online helpdesk www.adoreme.com/helpdesk and follow the instructions.
Please be logged in when you use this link. You need to answer to a simple questionnaire and after your unsubscription request, receive a confirmation message that you have unsubscribed successfully.
Best,
Adore Me
help@adoreme.com
This review is aimed towards the principals of the matter, not the costs.
Well to start, the idea of this service is on the surface, excellent. After delving into the nitty gritty I found the policies and ethics to be questionable. I recently bought a nursing bra set for my Fiance'. She had been sized as a 36DD and after exploring the interwebs we decided on Adoreme. We found a set she liked and chose a size bigger than she needed after reading reviews of their sizes running on the small end. The order process was painless, the shipping arrived with anticipated speed but the product was still smaller than what she needed. So I went back to adoreme and created a return label for a larger size. The website did not list a larger size on any one of the nursing styles available. I called customer support and after a lengthy 15 minute hold was greeted sweetly by a CSR. She was unable to help me find a larger size as they do not carry nursing bras over a 36DDD and offered to allow her to pick another, non nursing bra that would fit. We ordered this set because she needed a nursing bra, I pleaded and asked that we be able to return the set for a full refund. She spoke to her Manager about the request of avoiding the restocking fee they charge on returns. She was not given authorization to circumvent the restocking fee and apologized. I can understand if it were an issue where my Fiance' didn't like the bra, or were trying to return the set for an illegitimate reason but I didn't feel like we should have had to incur the cost of their return policies. To make an argument, I guess it's our fault for trying to buy something like this on the Internet and not thoroughly researching their inventory in case it was too small (we did, after all step up another cup size.) And needed to return. We will keep the set, and will have paid a hefty price for a pair of lacey panties which looked amazing on her by the way! We are both saddened by the greed of a small restocking fee because she was looking forward to buying other sets after she was done nursing! I have cancelled my, I use this term loosely, "VIP" membership.
I think it's beautiful! The packaging, the quality... I really love what I ordered and they're true to size!
Hi Tracey,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com
This was my first time and i really liked what i got i will be ordering more things
Hi Karen,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
help@adoreme.com
Everything shipped fast, making an exchange was not a complicated process at all and its so refreshing to find a place that actually has the cute/sexy stuff in your size.
Hi Amanda,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
help@adoreme.com
I am a first time buyer and I didn't know what to expect. I was pleasantly surprised at the quality of fabric, gorgeous color, and a tremendous fit, sexy with great coverage! So comfortable!
Hello,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
help@adoreme.com
This was my 1st time purchasing bras I did not try on. I've never found a bra that fit perfectly until know. It was simple. I used the sites tool to determine my size, found the perfect set and ordered it. When it arrived in the pretty pink box I was still skeptical. Once I tried it on I was in heaven.
Hello,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com
Love the products that I ordered. They fit perfect and are awesome.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Ana,
Thank you for reviewing us.
We are so sorry to hear that you order got delayed!
Our warehouse can typically process and ship an order within two business days, and most orders to U.S. addresses are delivered within five business days. Canadian orders are subject to customs delays, but are typically delivered within ten business days. We do our best to ship orders to you quickly.
We deeply apologize for the inconvenience this delay has caused and hope you understand that occasionally a shipment may be delayed due to circumstances beyond our control.
Let us know if you have any questions! We’re always here to help.
Best,
Adore Me
help@adoreme.com