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Adore MeReviews 13,248

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

value
726
shipping
741
quality
1,719
This company responds to reviews on average within 4 days
Oregon
1 review
0 helpful votes
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First Purchase
February 17, 2016

Lingerie fits great! Great quality! Shipping was not as advertised. Arrived in 10 days rather than the 3-5.

Date of experience: February 14, 2016
Adore M. Adore Me Rep
over a year old

Hi Ana,

Thank you for reviewing us.

We are so sorry to hear that you order got delayed!

Our warehouse can typically process and ship an order within two business days, and most orders to U.S. addresses are delivered within five business days. Canadian orders are subject to customs delays, but are typically delivered within ten business days. We do our best to ship orders to you quickly.

We deeply apologize for the inconvenience this delay has caused and hope you understand that occasionally a shipment may be delayed due to circumstances beyond our control.

Let us know if you have any questions! We’re always here to help.

Best,
Adore Me
help@adoreme.com

Virginia
1 review
0 helpful votes
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Valentine's Day
February 17, 2016

Wife loved the bra and panty set that I picked out for Valentine's Day. Size is true to fit and would purchase again from you.

Date of experience: February 14, 2016
Nebraska
1 review
0 helpful votes
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Really happy
February 17, 2016

Really love the style! The material feels very nice. Very happy with my purchase!

Date of experience: February 14, 2016
Adore M. Adore Me Rep
over a year old

Hi Linda,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

New York
1 review
0 helpful votes
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Glad my sister got me to join!
February 17, 2016

I have only ordered one so far but I am over the moon with joy! The shipping was extremely fast. The size fit perfectly. Quality is great. I am putting in another order this week!

Date of experience: February 14, 2016
Alabama
1 review
0 helpful votes
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Sexy and beautiful
February 17, 2016

This is my first time odering from AdoreMe. They arrived so quickly and are such good quality. They fit perfectly and are absolutely beautiful! You have a forever customer here!

Date of experience: February 14, 2016
Adore M. Adore Me Rep
over a year old

Hi Sandra,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
help@adoreme.com

Georgia
1 review
0 helpful votes
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Right on Time
February 17, 2016

I ordered my lingerie a week before Valentines day not knowing if they would come out right and everything was perfect. I could not have asked for more! Thank you for helping me make my Valentines Day special =)

Date of experience: February 14, 2016
Adore M. Adore Me Rep
over a year old

Hi Amanda,

We’re always glad to hear from shoppers—thanks for the review!

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me
help@adoreme.com

Alabama
1 review
0 helpful votes
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Valentine Day suprise
February 17, 2016

Surprise my husband with this sexy set at our little get away.

Date of experience: February 14, 2016
North Dakota
1 review
0 helpful votes
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Love!
February 17, 2016

Absolutely love the set that I received! I was very skeptical about the quality, fit, etc. since I don't order much online. I will be purchasing more sets from Adore Me in the future.

Date of experience: February 13, 2016
Adore M. Adore Me Rep
over a year old

Hi Katelin,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

New York
1 review
0 helpful votes
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Beautiful and so much cleavage!
February 17, 2016

I love this bra! Fits like a dream and the cleavage is gorgeous. Made me feel very sexy. Boyfriend loves it!

Date of experience: February 13, 2016
Alaska
1 review
0 helpful votes
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Love!
February 17, 2016

Best site for lingerie and bras and panties! Life getting a set, rather than having to buy two things individually for so much money!
I just love the affordability, the deals, and the items that Adore me has!

Date of experience: February 13, 2016
Adore M. Adore Me Rep
over a year old

Hi Corina,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
help@adoreme.com

Virginia
1 review
0 helpful votes
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Love it.
February 17, 2016

Looks fantastic on my wife. Exactly as depicted. Great pricing.

Date of experience: February 13, 2016
Georgia
1 review
0 helpful votes
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Last purchase
February 17, 2016

The items that was Boughy are really beautiful! The girls love it and wanted garter belt to complete the style. Very beautiful intimate wears. Please also follow up on the request to discontinue my VIP status.

Date of experience: February 13, 2016
Adore M. Adore Me Rep
over a year old

Hello,

Thank you for your review. To unsubscribe from the VIP membership, you only need to visit our online helpdesk www.adoreme.com/helpdesk and follow the instructions.

Please be logged in when you use this link. You need to answer to a simple questionnaire and after your unsubscription request, receive a confirmation message that you have unsubscribed successfully.

Best,
Adore Me
help@adoreme.com

Washington
1 review
0 helpful votes
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This review is aimed towards the principals of the matter, not the costs.
Well to start, the idea of this service is on the surface, excellent. After delving into the nitty gritty I found the policies and ethics to be questionable. I recently bought a nursing bra set for my Fiance'. She had been sized as a 36DD and after exploring the interwebs we decided on Adoreme. We found a set she liked and chose a size bigger than she needed after reading reviews of their sizes running on the small end. The order process was painless, the shipping arrived with anticipated speed but the product was still smaller than what she needed. So I went back to adoreme and created a return label for a larger size. The website did not list a larger size on any one of the nursing styles available. I called customer support and after a lengthy 15 minute hold was greeted sweetly by a CSR. She was unable to help me find a larger size as they do not carry nursing bras over a 36DDD and offered to allow her to pick another, non nursing bra that would fit. We ordered this set because she needed a nursing bra, I pleaded and asked that we be able to return the set for a full refund. She spoke to her Manager about the request of avoiding the restocking fee they charge on returns. She was not given authorization to circumvent the restocking fee and apologized. I can understand if it were an issue where my Fiance' didn't like the bra, or were trying to return the set for an illegitimate reason but I didn't feel like we should have had to incur the cost of their return policies. To make an argument, I guess it's our fault for trying to buy something like this on the Internet and not thoroughly researching their inventory in case it was too small (we did, after all step up another cup size.) And needed to return. We will keep the set, and will have paid a hefty price for a pair of lacey panties which looked amazing on her by the way! We are both saddened by the greed of a small restocking fee because she was looking forward to buying other sets after she was done nursing! I have cancelled my, I use this term loosely, "VIP" membership.

Date of experience: February 13, 2016
New York
2 reviews
0 helpful votes
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Gorgeous!
February 15, 2016

I think it's beautiful! The packaging, the quality... I really love what I ordered and they're true to size!

Date of experience: February 12, 2016
Adore M. Adore Me Rep
over a year old

Hi Tracey,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

Texas
1 review
0 helpful votes
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Beautiful
February 15, 2016

My set was gorgeous. After 6 hours the boning started stabbing me in the armpit.

Date of experience: February 12, 2016
Alabama
1 review
0 helpful votes
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Enjoyed
February 15, 2016

This was my first time and i really liked what i got i will be ordering more things

Date of experience: February 12, 2016
Adore M. Adore Me Rep
over a year old

Hi Karen,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
help@adoreme.com

Oklahoma
1 review
0 helpful votes
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Awesome
February 15, 2016

Everything shipped fast, making an exchange was not a complicated process at all and its so refreshing to find a place that actually has the cute/sexy stuff in your size.

Date of experience: February 12, 2016
Adore M. Adore Me Rep
over a year old

Hi Amanda,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
help@adoreme.com

Pennsylvania
1 review
0 helpful votes
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Pretty in Pink!
February 14, 2016

I am a first time buyer and I didn't know what to expect. I was pleasantly surprised at the quality of fabric, gorgeous color, and a tremendous fit, sexy with great coverage! So comfortable!

Date of experience: February 11, 2016
Adore M. Adore Me Rep
over a year old

Hello,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
help@adoreme.com

South Carolina
1 review
0 helpful votes
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Purrrfect Fit
February 14, 2016

This was my 1st time purchasing bras I did not try on. I've never found a bra that fit perfectly until know. It was simple. I used the sites tool to determine my size, found the perfect set and ordered it. When it arrived in the pretty pink box I was still skeptical. Once I tried it on I was in heaven.

Date of experience: February 11, 2016
Adore M. Adore Me Rep
over a year old

Hello,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

Pennsylvania
1 review
0 helpful votes
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Awesome!
February 14, 2016

Love the products that I ordered. They fit perfect and are awesome.

Date of experience: February 11, 2016
Adore Me Reviews - Read 13,248 Customer Reviews of Adore Me | Sitejabber