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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
Business Highlights
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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The website is easy to use and the selection is great. Everything always fits true to size and is well made.
My first order with AdoreMe was fine. Shipping took a bit longer than I would've expected, but everything arrived and was good quality. My second order with AdoreMe is the issue. I ordered a couple of sets on June 30th. They were shipped out on July 5th. It is now August 6th and I still have yet to receive my order. I've spoken on the phone and through the website chat to multiple employees, and have mostly been given the run around and asked to wait more and more time for the package to potentially show up. There is no info on Ascendia's tracking page, nor Canada Post's tracking page. The package is lost. The estimated arrival was July 16th. Now I'm being told a refund can't be processed, all they can do is process a request for replacement. I don't even need the two strapless bras I purchased anymore, as by the time I get them summer will likely be over. I highly doubt they'll let me change my order to something else either. Waste of time and money.
Also, the chat takes FOREVER to get a hold of someone. Before I purchased from the company they were so quick to say hi every time I was on the website and now that I have an issue everyone is always 'away' and my messages will be marked as 'seen' and then mysteriously go back to 'not seen yet'. I thought I could trust this website but as I've seen here, there are multiple reviews proving that you shouldn't.
Hello Tara,
Thank you for bringing this to our attention. We are deeply sorry to hear that your package got lost during transit.
We were happy to see, though, that our customer care team was quick to offer a replacement. We cannot offer a refund I'm afraid, as you have already used the vouchers that you were provided with.
We do hope that the replacement will be to your satisfaction.
Kind regards,
Adore Me
I love all the pieces, really comfortable, nice fit and good cuality. I will recoment u to my friends and family.
Hi Mirian,
Thanks for the review!
Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.
Let us know if you have any questions! We’re always here to help.
XO,
Adore Me
help@adoreme.com
This set fits me beautifully. Being a plus size woman, it is so hard to find bras in my size. I love the fact that it holds me in but the straps are not heavy. The panties are so soft and comfy. Im sure i will be buying plenty more sets like this in the future
Hello Janelle,
Thank you for the wonderful review.
We are thrilled to hear that the material was soft and comfortable. We aspire to design styles that hug you so perfectly that you do not want to take them off. We also never forget to spice the designs with just the right amount of sexyness.
Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.
XO,
Adore Me
I would like to thank you Adore Me for ruining me for life. This bra and panty set is devine. Very comfortable and feels great. I had to keep checking to make sure I still had the panties on. I kept forgetting I was wearing any. Thank you so much.
Hi! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Don't forget that we’re always here if you need us.
I've purchased 4 different sets from Adore Me and my husband and I love all of them! I had a little trouble originally figuring out what size was best for me and had to exchange all of my original purchases but final sizes were pretty consistent across the 4 different sets once I figured out what worked for me. I am 5'1" and 103 lb and I wear a Small top and an xSmall bottom.
Thank you for the amazing review, Erin! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Very nice. Soft and sexy. Feels smooth silky. Nice and naughty. I enjoy wearing this. Good quality
Hello Gail,
Thank you for you delightful review.
We are contended that everything was pleasant to wear and was a good quality. Check back for more flirty items soon. We are about to release our newest designs.
XO,
Adore Me
I really like the color and fabric. As my first purchase I got the size a little wrong, sizing runs smaller than I am used to otherwise great product!
Hello Chris,
Thank you for the lovely review.
We are excited that you are amazed by the colors and fabric. We can't wait to deliver more sexy items to your door.
Shopping for intimates online can be tricky, and you should only wear lingerie that fits perfectly. We get it! Would you like to exchange this set? Here is more information about exchanges and returns: http://www.adoreme.com/free-shipping.
XO,
Adore Me
I've always had trouble finding the right bra in the right size. After watching the video and getting measured I ordered a contour bra. It fits great, giving me the proper support that I needed. I love the deals as a vip member. All women should check adore me out.
Hi Mary,
Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you are enjoying our VIP subscription.
We are constantly working to improve our products and service in order to cater every customer needs. Please let us know if you would like assistance, our customer care team is always happy to help.
Best,
Adore Me,
help@adoreme.com
This company is working very hard to right a situation that resulted in a severely delayed package for me. If you look at the interaction on my first review, they went above and beyond! I still haven't received the order in question and the item is sold out so if it is lost I can never get lol. But they offered me a credit for replacement. I would say if you are a Canadian or overseas shopper give yourself plenty of time and oder more than 30 days ahead, and glitches do happen but the quality of items is great and customer service will work with you! I'm impressed that Adore Me worked this hard for me to make it right.
Hi Andrea,
Thank you so much for your positive review! We are always delighted to hear from our valued customers.
We are aware of the fact that it is truly important for you to receive the best lingerie sets in a timely manner, this beeing the reason why our customer care agents are always ready to assist.
Hope we can impress you again and again!
XO,
Adore Me
help@adoreme.com
I have been an online shopper for YEARS and know this is not okay. This company has great lingerie and swimwear but consistently ships me packages that either get tied up in customs for nearly two weeks or cost a heavy duties charge upon arrival after a long wait. I ordered 2 items on June 30th, one arrived within reasonable time but it is now almost 30 days since I ordered and my 2nd item is apparently being held by customs. When I inquired I was told they have no bearing on customs, but how is it no other company has this problem? This NEVER happens anywhere else I order, and I am tired of not receiving items in a reasonable timeframe that they estimate themselves. I had to buy a new swimsuit to replace the late one (which was an exchange) which means the whole point of shopping there (saving money and getting decent quality) is wasted because I am paying double. I like the lingerie and swimwear generally, but will probably have to cancel my account if the shipping process isn't improved for Canadian customers. I have now paid shipping 3 times, and only have one item! We want you to have our money Adore Me, can you please step it up? It is 11 days after the expected delivery date, this is not good business.
Great fit and quality as always! I'm blessed with booty and Adore Me always delivers an awesome product that I am confident in.
It was a very comfortable bra. AdoreMe has some great products but if you're going to buy I suggest the membership program.
Hi Jaiden,
Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you are enjoying our VIP subscription.
We are constantly working to improve our products and service in order to cater every customer needs. Please let us know if you would like assistance, our customer care team is always happy to help.
Best,
Adore Me,
help@adoreme.com
I ordered my sets in the wrong size. All I had to do to get my new sets was tell what was wrong with my items and ask for a return label. I didn't have to wait for the previous items to be returned or have to pay a fee to exchange for my new sets.
Hello Shatire,
Thank you for your delightful review.
It was our pleasure to offer smooth an easy processes and quality products. We always love to hear from satisfied shoppers.
Indulge yourself with more flirty items at the beginning of each month. We bring in new styles regularly.
XO,
Adore Me
Very happy with my purchase. The colors and styles are very modern and sexy. I'm really glad they sell items in sets.
Hello Latasha,
Thank you for expressing your satisfaction.
We are truly happy that you loved your new style and that the sexy details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!
XO,
Adore Me
help@adoreme.com
Figment is awesome and customer service is on point. Will be shopping on this site again. The have awesome sales, wish bogo event would happen more often, so I could buy my wife more out fits. Thanks again.
Hello Manuel,
Thank you for your enthusiastic review.
We are elated to hear that your surprise was the sexiest ever and that you wife loves her new lingerie. We hope to bring more sexy styles to your door in the near furture.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
I love the color and it fits so great, I will start buying more styles like this one. The fabric is nice and soft as well
Hello Yoshika,
Thank you for exciting review.
We are excited that you are amazed by the colors, fit and fabric. We can't wait to deliver more sexy items to your door.
XO,
Adore Me
I love that the orders get to me on time and they fit just right I never had to return anything and I get what I order
Hello Darlene,
Thank you for your review.
Our goal is to provide customers with dazzling lingerie that makes them feel adorable all day and night, and we are glad to hear that you enjoyed your purchases so much.
We have a brand new collection on the website each month; check in soon for adorable new styles!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com
I got a racer back bra with front clasps. Very comfortable! The underwire doesn't hurt whatsoever. Also got a lace robe, which feels great, especially on hot nights.
Hi,
We’re always glad to hear from shoppers—thanks for the review! We are happy that the fit and feel was exactly what you have been looking for.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
This bra, hands down, was the most comfortable and we'll fitted bra I have ever had. I will recommend this to my family and friends.
Hi Shannon,
Thanks for the review!
Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.
Let us know if you have any questions! We’re always here to help.
XO,
Adore Me
help@adoreme.com
Easy to exchange, the reviews were really helpful with sizing! The quality of the swimsuits and lingerie I ordered is top notch! Very comparable to what I was used to buying at VS-never again! At such great prices... You've won me over :)
Thank you for the great review, Leah! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Judy,
Thank you for the 5-star review.
We are delighted to hear that you had a fun and positive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your feminine body.
Don't forget we have brand new items at the beginnig of each month!
XO,
Adore Me