business logo of Adore Me

Adore MeReviews 13,306

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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I love adore me so much
July 30, 2017

I have always loved everything I've ordered from adore me. I love their pajamas, bathing suits, athletic clothing, and lingerie.

Date of experience: July 28, 2017
Adore M. Adore Me Rep
over a year old

Hello Kelly,

Thank you for expressing your love.

We are delighted that you are so taken with our selection in each category, it helps us to know that we are on the right track.

We look forward to bring ore flirty items to your door.

XO,
Adore Me

Georgia
1 review
0 helpful votes
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Amazing!
July 30, 2017

I am a size DD, not easy to find a bra that fits or panties either for that matter. I was sceptical but made my first order. I ordered two bras and two pairs of panties. I was totally amazed at how well they fit, how comfortable they are and so pretty! Thank you!

Date of experience: July 28, 2017
Adore M. Adore Me Rep
over a year old

Hello Robin,

Thank you for your amazing review.

We are thrilled that we could take you by surprise with the fit and the look of our styles. We do hope that this is the start of a new relationship with you and we can bring many gorgeous styles to your door in the future.

We release new styles at the beginning of each month to offer a fresh selection. We hope you will check back for more cute looks.

XO,
Adore Me

Washington
1 review
0 helpful votes
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Cute and Comfortable
July 30, 2017

This outfit is not only cute and stylish, it's also very comfortable. My husband loves the look and I wear it all the time!

Date of experience: July 28, 2017
Adore M. Adore Me Rep
over a year old

Hello Debra,

Thank you for your lovely review.

We carefully design all items to combine comfort and beauty for your satisfaction. We are delighted that both you and your husband are taken with the product. The compliment of a man is always welcome.

We hope to be your go-to lingerie store in the future.

XO,
Adore Me

Colorado
1 review
0 helpful votes
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So simple and fun!
July 30, 2017

I had been wanting to try the service for some time. I kept going to the website, loading the cart, but never pulling the trigger. Kept thinking - there has to be a catch, what am I missing? Finally they had a sale I could not pass up and I decided to give them a try. It is all layer out on their website, in plain English, what to expect. I received the most beautiful bra and panty set, two swimsuits and some underwear. They all fit perfectly the first go around and I didn't need to return anything. I won't need anything new for a little bit and that is ok, I was easily able to skip the auto pay the next month.

Date of experience: July 28, 2017
Adore M. Adore Me Rep
over a year old

Hello Barbara,

Thank you for your exciting review.

We love that you finally pulled the trigger and purchased from us. It is our utmost pleasure to offer a gorgeous selection, perfectly fit items and an enjoyable shopping experience.

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com

Rhode Island
1 review
0 helpful votes
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Always impressed
July 30, 2017

The products are top notch, the colors are beautiful and I am never dissapointed! I will continue to purchase from your company

Date of experience: July 28, 2017
Adore M. Adore Me Rep
over a year old

Hi,
Thanks for the review! We love the way you described our products.

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Guam
1 review
0 helpful votes
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AMAZING
July 30, 2017

Everything I've bought at ADOREME is sensual and sexy and Is of good quality. I always look forward to receiving my orders.

Date of experience: July 28, 2017
Adore M. Adore Me Rep
over a year old

Hello Millicent,

Thank you for sharing your experience.

Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the look was perfect, but the quality as well.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Washington
1 review
0 helpful votes
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We love adoreme
July 30, 2017

We have never been disappointed with AdoreMe always got are stuff on time we keep going back and buying more

Date of experience: July 28, 2017
Adore M. Adore Me Rep
over a year old

Hello Rhonda,

Thank you for expressing your satisfaction.

We are delighted that you plan on buying more from us. Hope we can impress you again and again!

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Washington
1 review
0 helpful votes
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The items are true to size and they fit very well and very comfortable me my fiance loves them we will definitely buy a lot more I've everything that they sell

Date of experience: July 28, 2017
Adore M. Adore Me Rep
over a year old

Hello Timothy,

Thank you for expressing your love. We will forward your feedback about the shipping. As of now only the express shipping is done entirely by UPS.

We are excited that you are amazed by the comfort, fit and look. We can't wait to deliver more sexy items to your door either.

XO,
Adore Me

California
1 review
0 helpful votes
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Soft and comfortable
July 29, 2017

Purchase for my wife. She loved it. Material is so soft and so comfortable not to mention she looked great in it too. She wore it all day long.

Date of experience: July 27, 2017
Adore M. Adore Me Rep
over a year old

Hello Thomas,

Thank you for your enthusiastic review.

We were delighted to hear that the set was a soft comfortable and was a hit with both you and your wife.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie! We hope to deliver more beautiful and comfortable sets to your door in the near future.

XO,
Adore Me

Pennsylvania
1 review
0 helpful votes
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I love shopping and ordering my bras from Adore Me, however I've placed numerous orders and since the first order, my shipping time, from factory to my front door, has gotten worse. I'm waiting longer and longer for my packages to arrive. It is becoming very discouraging! I most likely will continue to order but I know to NEVER expect my package much before 14 days from the time I place order until the time it arrives at my door. They say 3-5 days but that's not true at all! The product it self is a very nice product, and that is why I will most likely continue to buy. I haven't had any issues yet. I wear all but 1 bra I have ordered and thats because it is 2 sizes way too big. I would recommend Adore Me to friends, but will warn them of the shipping time!

Date of experience: July 27, 2017
Washington
1 review
0 helpful votes
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Beautiful
July 29, 2017

Will be back! Great prices and beautiful, comfortable bras and panties! I will recommend you to everyone I know.

Date of experience: July 27, 2017
Adore M. Adore Me Rep
over a year old

Hello Kelli,

Thank you for your amazing feedback.

We are thrilled to hear that you are taken with our selection and prices. It is our pleasure to dazzle you with our offers.

Check back for more cute looks. We release new cute styles in each month.

XO,
Adore Me

Louisiana
1 review
0 helpful votes
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As a women who has a hard time finding bras (40DDD), I love their bra sets. The 4 sets & few nightgown that I have purchased both my husband & I love them. So far my only problem is that they advertise buy 5 get 1 free but they don't tell you that if your purchase is made with a promo code it does not count towards your free item. Seeing that there is always a promo code offered on the website your less likely receive that free set. Who wants to pay full price when u can use the promo and pay less.

Date of experience: July 27, 2017
Adore M. Adore Me Rep
over a year old

Hello Brandi,

Thank you for your valuble feedback.

We are glad that both you and your husband love our products. A complimant of a man is always welcome.

We are so sorry that you felt that the Buy 5 get One offer was misleading. We will make sure to forward your feedback to the Marketing Department for further consideration. We explain this offfer in more detail in our Support Center.

Please accept our apologies for the misunderstanding.

Kind regards,
Adore Me

Germany
1 review
0 helpful votes
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I love Adore me
July 28, 2017

I like it a lot, I great lingerie great customer service, I would recommend adore me to all my friends and I would definitely keep ordering.

Date of experience: July 26, 2017
Adore M. Adore Me Rep
over a year old

Hi Magali,
Thanks for the review! We are overjoyed that you had a delightful experience.

Thank you for spreading the word already! We always adore recommendations. Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com

Massachusetts
1 review
0 helpful votes
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Dream come true
July 28, 2017

Im a petit woman at 5". Finding a bra that I dont have to alter the straps is hard. But it has finally happened. I did need to order the next size (same cup size) just larger band. Return was super fast and easy.

Date of experience: July 26, 2017
Adore M. Adore Me Rep
over a year old

Hello Heather,

Thank you for sharing your experience.

We love to be the one shop that has finally fulfilled your dreams lingerie-wise. We are also happy that you liked how easy our exchange process was. Our goal is for you to have the perfect fit as promptly as possible.

Indulge yourself with more dreamy items at the beginning of each month.

Kind regards,
Adore Me

Wyoming
1 review
0 helpful votes
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Amazingly perfect fit
July 28, 2017

I love it. It fits perfectly everything I have bought from adore me fits perfectly. I love the colors and the styles they have to offer.

Date of experience: July 26, 2017
Adore M. Adore Me Rep
over a year old

Hello Nicole,

Thank you for your amazing review.

Our goal is to offer perfectly fitting items and dazzling designs. We are delighted to hear that you received just that!

Indulge yourself with more flirty items at the beginning of each month. We bring in new styles to imress our customers with a fresh selection.

XO,
Adore Me

Illinois
1 review
0 helpful votes
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Easy ordering
July 28, 2017

Very easy to order at Adore Me! Just click on the item, select the size and add to cart! Put in the promotion code and then purchase! Simple as that!

Date of experience: July 26, 2017
Adore M. Adore Me Rep
over a year old

Hello Dan,

Thank you for awesome review.

We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!

XO,
Adore Me

Colorado
1 review
0 helpful votes
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These are amazing bras. I love them, and they are so pretty. Plus the fit is amazing. I recommend this style and store to all my friends.

Date of experience: July 25, 2017
Adore M. Adore Me Rep
over a year old

Hi Rachel,
Thanks for the review! We are overjoyed that you had a delightful experience.

Thank you for spreading the word already! We always adore recommendations. Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com

Virginia
1 review
0 helpful votes
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I love my Malina slip!
July 27, 2017

My Malina slip nightie is comfortable and I love the fit and style! I thought the blue was brighter, but this color is okay too. It's comfortable enough to lounge around in, or wear all night. He loves it too! Thanks for making beautiful, sexy, quality lingerie!

Date of experience: July 25, 2017
Sandra N. Adore Me Rep
over a year old

Hi, Velda! We work hard to meet customer expectations, and we're elated to hear you love the product. We offer a new collection each month. Come and see us soon for more adorable lingerie!

And, don't forget that we’re always here if you need us.

Indiana
1 review
0 helpful votes
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Excellent help!
July 27, 2017

My first set arrived, and because I didn't quite understand the sizing charts I got one that was too small. They told me "No problem!" and instructed me on how to get it returned, then gave me a code so I could repurchase my set in a different size. I got it yesterday, and I fits like a glove and is soooo comfortable! I truly AdoreMe with this set on <3

Date of experience: July 25, 2017
Adore M. Adore Me Rep
over a year old

Hi Patricia,

Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you loved how easy the exchange process was.

We are constantly working to improve our products and service in order to cater to every customer's needs. Please let us know if you would like assistance, our customer care team is always happy to help.

Best,
Adore Me,
help@adoreme.com

Pennsylvania
2 reviews
0 helpful votes
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Excellant
July 27, 2017

Adore Me has brought all new awareness to the way I dress. I feel confident inside and out! Adore Me products are beautiful and affordable, the ease of ordering and returns if necessary are a breeze all in the comfort of my own home.

Date of experience: July 25, 2017
Adore M. Adore Me Rep
over a year old

Hello Judy,

Thank you for your kind words.

You have just voiced our thoughts. We aim to offer confidence with our gorgeous sets. We are delighted to hear that we have succeeded in your case. Check out our upcoming new styles at the beginning of the month. We plan to continue the series of beautiful sets.

XO,
Adore Me