On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've been searching for a new line way before Victoria secret stopped selling my bra size, im finally home! The bra looked and felt amazingly comfortable, no pouring out! The underwear felt so light and fit so well. I cant wait for my next two sets you arrive!
Hello Linda,
Thank you for the wonderful review.
We are thrilled to hear that you are finally home! We aspire to design styles that hug you so perfectly that you do not want to take them off. We also never forget to spice the designs with just the right amount of sexyness.
Check back for more carefully crafted styles each month. We hope to dazzle you even more.
XO,
Adore Me
Ships quickly. Feels great. True to size. Awesome products. AdoreMe.com is my new addiction :) I will definitely be ordering more.
Hello Andrea,
Thank you for the 5-star review.
We are delighted to hear that you had an addictive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.
Don't forget we have brand new items at the beginnig of each month!
XO,
Adore Me
I thought this site would be a great way to find items in my size (30D/30DD) without the issues of shopping in store but it was terrible. Sizes vary drastically within the same size (small - either too big or too small) and there is a $5.95 restocking fee for each return! I didn't realize there was a restocking fee otherwise I would not have ordered at all. Only 1 out of the 6 items in my order fit or was worth keeping. The quality of the items was also disappointing. Too bad, AdoreMe. I will not be a VIP member for this type of quality.
Hello Kathleen,
Thank you for bringing this to our attention.
We are deeply sorry to hear that you have found inconsistently sized items in your order. We will make sure to investigate your return to remedy the situation and improve the respective products both fit and quality
Please note that our representatives will be more than happy to issue a refund for the restocking fee as this is your first return with us and you did not know about the restocking fee when you purchased. It is not in our intention to create any inconvenience for our customers.
Kind regards,
Adore Me
They are perfect
Easy exchange and return policy
Love you guys thanks for your service.
And one more thing is good customer support.
Hello Lora,
Thank you for your delightful review.
It was our pleasure to offer smooth an easy processes and quality products. We always love to hear from satisfied shoppers.
Indulge yourself with more flirty items at the beginning of each month. We bring in new styles regularly.
XO,
Adore Me
I must be between sizes on a few items I've purchases but Adore Me has an easy exchange and return policy.
Hi Karie,
Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you loved how easy the exchange process was.
We are constantly working to improve our products and service in order to cater to every customer's needs. Please let us know if you would like assistance, our customer care team is always happy to help.
Best,
Adore Me,
help@adoreme.com
I love my new sets! They are perfect. The Bras fit true to size. I am totally obsessed with Adore Me!
Hello Dana,
Thank you for the 5-star review.
We are delighted to hear that you had an addictive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.
Don't forget we have brand new items at the beginnig of each month!
XO,
Adore Me
Love the way my sets look, they way they feel. Im in love with Adore me. I had to re order because i didnt get the right size but the exchange process is peace of cake.
Hi Geisel,
Thanks for the fantastic review!
We’re happy to hear you had a great experience with the look and feel. We love the way you described the exchange process. Exactly! Hope we can impress you again and again!
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
help@adoreme.com
I have received 3 sets and i am extremely happy with all. The. Fit and coverage are superior. Very attractive items just as pictured.
Hello Karen,
Thank you for you delightful review.
We are contended that everything was a perfect fit and a good quality. Check back for more flirty items soon. We are about to release our newest designs.
XO,
Adore Me
Fit, materials, and colors are all great. I love the style -longline suits me really well. The packaging was a nice touch too.
Hello Aarika,
Thank you for expressing your satisfaction.
We are truly happy that you loved your new style and that the sexy details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!
XO,
Adore Me
help@adoreme.com
Every experience is A-1! The sizes are accurate and true to size. Ive enjoyed every set. This past order, I ordered the wrong size :( I've lost weight and wasn't completely sure of my new bra size. Return was the best experiencing yet, before I returned the wrong sizes, Adore me had vouchers for the value of the two sets in my inbox. I ordered the correct sizes and then dropped the box off at the post office. Totally satisfied!
Hello DeAndra,
Thank you for your delightful review.
It was our pleasure to offer smooth an easy processes and quality products. We always love to hear from satisfied shoppers.
Indulge yourself with more flirty items at the beginning of each month. We bring in new styles regularly.
XO,
Adore Me
Perfect fit! I love that I can just shop online because I don't have the time to go to the store and look for sets!
Hi Patty,
Thanks for the review!
We are glad to hear that you had a delightful experience. Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.
Let us know if you have any questions! We’re always here to help.
XO,
Adore Me
help@adoreme.com
Enjoy buying her stuff here. Most things fit well. Nice quality items. She says they're soft and comfortable.
Hello Steve,
Thank you for the wonderful review.
We are thrilled to hear that the fit of the styles were mostly good and comfortable. We aspire to design styles that hug women so perfectly that they do not want to take them off. We also never forget to spice the designs with just the right amount of sexyness.
Check back for more carefully crafted styles each month. We hope to dazzle you even more.
XO,
Adore Me
My wife wears jeans and a t-shirt for work every day. This makes her feel good and sexy for the evening.
Hello Larry,
Thank you for your review.
We are elated to hear that your wife loves her new lingerie. We hope to bring more sexy styles to your door in the near furture.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
I've ordered 6 sets all fit me perfectly! I feel sexy and beautiful in every set! The quality of these sets are great and well worth the money!
Hello Michele,
Thank you for your lovely review.
We are delighted that all the styles were perfect and well-fitting. Our goal is exactly that to make you feel beautiful. We look forward to share our upcoming designs with you soon.
XO,
Adore Me
I am enjoying my new sets! I love the prices, and selection. So does my husband! I will most definitely be shopping again.
Hello Tasha,
Thank you for your lovely review.
We are delighted that both you and your husband are taken with the product. The compliment of a man is always welcome.
We hope to be your go-to lingerie store in the future.
XO,
Adore Me
My lingerie bra and underwear fit perfect and I also just ordered underwear that fit just as well and are also super cute!
Hello Dallas,
Thank you for your amazing review.
Our goal is to offer perfectly fitting items and dazzling designs. We are delighted to hear that you received just that!
Indulge yourself with more flirty items at the beginning of each month. We bring in new styles to imress our customers with a fresh selection.
XO,
Adore Me
Boy does she look good in thoes lacy sexxy panties! For some reason they keep coming off. But I don't mind.
Hello Steve,
Thank you for your review.
We are glad that your surprise was such a big hit with both zou and your partner. We always love feedback!
Check back for new styles every month. We would love to surprise you with more cute styles.
XO,
Adore Me
Exelent, from the purchase to the wear, simply woow
Fits perfect, great quality.
Love the warop a paking.
Hello Frederico,
Thank you for awesome review.
We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!
XO,
Adore Me
I loved both of my sets. The bra and panties fit perfectly. The material felt good against my skin and I was comfortable.
Hello LeVonnga,
Thank you for you delightful review.
We are contended that everything was pleasant to wear and was a good quality. Check back for more flirty items soon. We are about to release our newest designs.
XO,
Adore Me
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Rose,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com