business logo of Adore Me

Adore MeReviews 13,306

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Pennsylvania
2 reviews
0 helpful votes
Follow Donna L.
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Love it
August 26, 2017

Finally a true to size site beautiful detail and excellent quality so sexy my husband loves them ordered 4 sets and joined VIP.

Date of experience: August 24, 2017
Adore M. Adore Me Rep
over a year old

Hello Donna,

Thank you for your review.

We are elated to hear that your husband loves your new lingerie. We hope to bring more sexy styles to your door in the near furture.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me

Idaho
1 review
0 helpful votes
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Feeling pretty
August 26, 2017

All of the bra and panty sets that I have bought fit perfectly and are so pretty. I quit wearing under wire bras many years ago simply because I
Found them uncomfortable but my new bras from AdoreMe are comfortable (the lace is a little bit scratchy but not uncomfortably so) and make this 50 something year old woman feel sexy.

Date of experience: August 24, 2017
Adore M. Adore Me Rep
over a year old

Hello Paula,

Thank you for expressing your satisfaction.

We are truly happy that you loved your new style and that the sexy details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
help@adoreme.com

Ohio
1 review
0 helpful votes
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Worry free shopping
August 26, 2017

Perfect all around! Items are first class quality, returns/exchanges are simple, customer service is awesome. Finally an online company that treats their customers right. Couldn't be happier with every experience I have had with your company.

Date of experience: August 24, 2017
Adore M. Adore Me Rep
over a year old

Hi Lena,

Thank you very much for your positive feedback!

It is truly important for us to know your opinion regarding our products and service. We will make sure to continuously provide you with the most amazing lingerie!

Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

Arizona
1 review
0 helpful votes
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I love AdoreMe
August 25, 2017

I always have a great experience with AdoreMe. Everything is fast and their return/exchange policy is awesome! It makes it easy to find the perfect fit in a reasonable amount of time. Just ALWAYS make sure to read the fine print for sales/coupons, etc. and you'll be good! I recommend this site to anyone!

Date of experience: August 23, 2017
Adore M. Adore Me Rep
over a year old

Hi Vivian,

Thank you so much for your positive review! We are always delighted to hear from our valued customers.

We are aware of the fact that it is truly important for you to receive the best lingerie sets in a timely manner, this beeing the reason why our customer care agents are always ready to assist.

Hope we can impress you again and again!

XO,
Adore Me
help@adoreme.com

Washington
1 review
0 helpful votes
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This is the best experience I've ever had with a lingerie company. They were easy to work with, and what I got somehow looked even better than the pictures. Great material and fit on both sets. Buying more as we speak.

Date of experience: August 23, 2017
Adore M. Adore Me Rep
over a year old

Hello Sierra,

Thank you for awesome review.

We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!

XO,
Adore Me

Maryland
1 review
0 helpful votes
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Total Confidence Boost
August 25, 2017

As a borderline plus-sized woman, I was always hesitant about lingerie, but not only do I love the style, I also felt super comfortable and super confident wearing it. It's easy to eat on and off and adjustable, so extra bonus points there.

Date of experience: August 23, 2017
Adore M. Adore Me Rep
over a year old

Hello Clair,

Thank you for your lovely review.

We are delighted that all the styles were perfect and well-fitting. Our goal is exactly that to make you feel beautiful. We look forward to share our upcoming designs with you soon.

XO,
Adore Me

Kentucky
1 review
0 helpful votes
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I love wearing my new kimono. It's feminine and sexy while being comfortable. It's such a joy to wear.

Date of experience: August 23, 2017
Adore M. Adore Me Rep
over a year old

Hello Nikki,

Thank you for expressing your satisfaction.

We are truly happy that you loved your new style and that the sexy details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
help@adoreme.com

Texas
1 review
0 helpful votes
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Comfortable, cute, and true to size.
August 25, 2017

I was really shocked at how comfortable the bra was. I expected the lace to be at least a little itchy and I didn't find that with this set at all. It's well made and fits as it should. I would highly recommend it.

Date of experience: August 23, 2017
Adore M. Adore Me Rep
over a year old

Hello Megan,

Thank you for you delightful review.

We are contended that everything was pleasant to wear and was a good quality. Check back for more flirty items soon. We are about to release our newest designs.

XO,
Adore Me

Washington
1 review
0 helpful votes
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Very excellent products!
August 24, 2017

I ordered a bralette (unlined) and hipster-panty set, along with the "Leelo Plus" 2-piece bikini set earlier this month (Aug. 2017). I am super-pleased with the fit, comfort, and styling of each! Will DEFINITELY order from AdoreMe.com again & AGAIN! EXCELLENT PRODUCTS!

Date of experience: August 22, 2017
Adore M. Adore Me Rep
over a year old

Hello Cynthia,

Thank you for sharing your experience.

Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the look was perfect, but the quality as well.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Texas
1 review
2 helpful votes
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My account was hacked. The hacker placed 3 orders. Now AdoreMe says the issue is with my credit card company. Called the credit card company and just like I thought there is no fraud between AdoreMe and the credit company. They are not willing to give me my store credits or refund my money to my credit card. I also called as asked them to take my credit card off file. They did not and charge me for this month as well. Please know that if your account is hacked and your credit is stolen they will send letters stating to talk to your credit card company but will not refund your store credit.

Date of experience: August 21, 2017
Adore M. Adore Me Rep
over a year old

Hello Yvonne,

Thank you for bringing this concerning issue to our attention.

First of all, please accept our heartfelt apologies for the customer service that you have received from our representatives. This issue is an alarming one and needs to be addressed with the utmost seriosity and right away. We will most certainly address the matter of unhelpful agents with the proper repercussions where needed.

We were apalled to hear about your grievance and alerted our Fraud Prevention Team immediately to analyze the situation. Please be assured that we do not take fraud lightly and we will do everything in our knowledge and power to prevent this from happening again. We already have a fraud prevention system in place and we appreciate the information that you have provided.

It is indisputable that you have a refund that is long due. We are deeply sorry that you did not receive one earlier. We went ahead and remedied this omission. You will receive a separate email with the refund transaction details.

Please allow your bank 1 to 3 business days to process the transaction and for the funds to appear bank in your account.

We deeply regret all the inconvenience and outrage this whole matter has caused. Rest assured that as soon as the transactions are settled on our end we will delete your credit card information to protect you from further theft.

Kind regards,
Adore Me

Illinois
2 reviews
0 helpful votes
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Panties
August 23, 2017

Very comfortable would tell how great they are fit well nice and soft will purchase more on that they have so much of nice items hard to choose what to get next

Date of experience: August 21, 2017
Adore M. Adore Me Rep
over a year old

Hi Donald,

We’re always glad to hear from shoppers—thanks for the review! We are happy that the fit and feel was exactly what you have been looking for and that the softness has impressed you.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me

Alabama
1 review
0 helpful votes
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Great quality, price and true to size. Guaranteed way to put a smile on my wife's face when she receives the unexpected package at the door.

Date of experience: August 21, 2017
Adore M. Adore Me Rep
over a year old

Hello Ken,

Thank you for your enthusiastic review.

We are elated to hear that your surprise was the sexiest ever and that you wife loves her new lingerie. We hope to bring more sexy styles to your door in the near furture.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me

Oregon
1 review
0 helpful votes
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I love it
August 21, 2017

I love my new bra it is very comfortable and it's very different from the bras that I used to buy and I will be buying a few more cause of the look and the colors and the full coverage that the bra gives and I can not wait to get more

Date of experience: August 19, 2017
Sandra N. Adore Me Rep
over a year old

Hi, Debbie! We are delighted to hear that you love your new lingerie set! Did you also know we have a new lingerie collection every month? Check back soon for more cute lingerie!

Washington
1 review
0 helpful votes
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Very cute
August 21, 2017

Super cute and comfy. Great for the really hot weather we've been having. Husband really likes it too!

Date of experience: August 18, 2017
Adore M. Adore Me Rep
over a year old

Hello Sarah,

Thank you for your lovely review.
We are delighted that both you and your husband are taken with the product. The compliment of a man is always welcome.

We hope to be your go-to lingerie store in the future.

XO,
Adore Me

California
1 review
0 helpful votes
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Perfect Fit Every Time
August 20, 2017

Perfect fit every time. Great fabric with no itching lace. Beautiful bras and panties that can be worn all day. Love the extra panty option too!

Date of experience: August 18, 2017
Adore M. Adore Me Rep
over a year old

Hello Taylor,

Thank you for you delightful review.

We are contended that everything fit and was pleasant to wear. Check back for more flirty items soon. We are about to release our newest designs.

XO,
Adore Me

California
1 review
0 helpful votes
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Great experience
August 20, 2017

Loved the products the fabric is so soft and it was so easy to shop with adore me. Everything arrived on time and as I expected.

Date of experience: August 18, 2017
Adore M. Adore Me Rep
over a year old

Hello Juliana,

Thank you for you delightful review.

We are contended that everything was pleasant to wear and arrived promptly. Check back for more flirty items soon. We are about to release our newest designs.

XO,
Adore Me

Texas
1 review
0 helpful votes
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Fabulous
August 20, 2017

My first set, I loooove it, fits well and damn... it is sexy. So happy, will buy another set and the deal is incredible

Date of experience: August 18, 2017
Adore M. Adore Me Rep
over a year old

Hello Anne,

Thank you for expressing your satisfaction.

We are truly happy that you loved your new style and that the sexy details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
help@adoreme.com

Nebraska
1 review
0 helpful votes
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Special Gifts
August 20, 2017

Always easy to order. Timely delivery. Sometimes a little disappointing on items out of stock. Been a customer for several years.

Date of experience: August 18, 2017
Adore M. Adore Me Rep
over a year old

Hello Rod,

Thank you for your enthusiastic review.

We were delighted to hear that the sets were soft comfortable and was a hit with both you and your wife.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie! We hope to deliver more beautiful and comfortable sets to your door in the near future.

XO,
Adore Me

Georgia
1 review
0 helpful votes
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I enjoy the VIP priveleges and love the beautiful styles this company offers me as a plus-sized woman. They make quality bra and panty sets that really enhance my hour-glass figure beautifully. I am so glad I found this company!

Date of experience: August 18, 2017
Adore M. Adore Me Rep
over a year old

Hello Valerie,

Thank you for your kind words.

You have just voiced our thoughts. We aim to offer confidence with our gorgeous sets. We are delighted to hear that we have succeeded in your case. Check out our upcoming new styles at the beginning of the month. We plan to continue the series of beautiful sets.

XO,
Adore Me

New York
1 review
0 helpful votes
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Great
August 20, 2017

The items purchased fit to a tee, wife loves them. Love buying the outfits for her. Would recommend this to anyone looking for some good time seeing your wife in the outfits you get for her

Date of experience: August 18, 2017
Adore M. Adore Me Rep
over a year old

Hello Glenn,

Thank you for your review.

We are elated to hear that you love buying your wife new lingerie. We hope to bring more sexy styles to your door in the near furture.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me