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Adore MeReviews 13,306

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Wonderful
October 30, 2017

The fit is perfect. So much more comfortable than the last one I purchased from the store. I cant wait until my next set arrives

Date of experience: October 28, 2017
Adore M. Adore Me Rep
over a year old

Hello Sue,

Thank you for the lovely review.

We are excited that you are amazed by the design. We can't wait to deliver more sexy items to your door.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
help@adoreme.com

Missouri
1 review
0 helpful votes
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Wonderful bra and panty sets!
October 30, 2017

I love the fact that you get a matching panty with your bra. The fact that they both fit perfectly is a big deal. It seems that the sizing is spot on atleast for the sets I bought. The only thing I would like to see change is the wait time to get my box. Otherwise as a first time purchaser I couldn't be happier with my orders!

Date of experience: October 28, 2017
Adore M. Adore Me Rep
over a year old

Hello Nikki,

Thank you for the valuable feedback.

We are truly happy that you loved your new style and that the small details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie. We sincerely apologuze for the delay. It was cause by an unexpected peak in the volume of orders. We are determined not to allow this to happen again.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
help@adoreme.com

Oregon
1 review
0 helpful votes
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Loved it
October 29, 2017

I loved it and love to wear it. Would recommend to friends and family!

Date of experience: October 27, 2017
Adore M. Adore Me Rep
over a year old

Hi,
Thanks for the review!
Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com

California
1 review
0 helpful votes
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Comfy and sexy
October 29, 2017

I liked the fit and how comfortable to sleep in they are, my husband loved how sexy they looked, I don't kiss and tell :)

Date of experience: October 27, 2017
Adore M. Adore Me Rep
over a year old

Hello Dawn,

Thank you so much for your kind words. Our goal is to provide customers with excellent, flattering lingerie each time they shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you again!

Best,
Adore Me

Illinois
1 review
0 helpful votes
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Looks amazing and fits great!
October 29, 2017

I love this set. It looks amazing and fits just right. Exactly what I've come to expect from AdoreMe.

Date of experience: October 27, 2017
Adore M. Adore Me Rep
over a year old

Hi Jess,

Thanks for the great review!

We are delighted to hear that your choice for lingerie is AdoreMe.com, as here we always want to ensure you consistently receive good quality, perfectly fit garments and excellent services.

Hope we will impress you again and again!

XO,
Adore Me
help@adoreme.com

Arkansas
1 review
0 helpful votes
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I placed an order for my honeymoon in 10/16/17. The order states that it is still currently in processing stage. I reached out to the customer service team. They refused to cancel the order. They state the only thing they can do is still send the order and I can ship it back. Makes absolutly no sense that if an order is in process that it cannot be cancelled. You cannot run a business well if that's how you treat your clients. This was my first order and I have already requested to have my membership cancelled

Date of experience: October 26, 2017
Georgia
1 review
0 helpful votes
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Beautiful
October 28, 2017

Ever comfortable. Loved my items. Looking for my next set. Going to try the pajamas also. Have recommended you to many other ladies.

Date of experience: October 26, 2017
Adore M. Adore Me Rep
over a year old

Hello Sandra,

Thank you for your delightful review.

We are overjoyed to hear that you fell in love with every single items received. We also love that you would recommend us!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com

Maryland
1 review
0 helpful votes
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Love it
October 27, 2017

This bra is so cute and comfortable and I was surprised at how much support it provides. Perfect fit.

Date of experience: October 25, 2017
Adore M. Adore Me Rep
over a year old

Hello Summer,

Thank you for sharing your experience.

Our motto is to bring sexy to all shapes and sizes. We are overjoyed that not only the support was perfect, but tbe fit and the material as well.

Indulge yourself with more comfy and cute styles in the beginning of each month. Perhaps your new favorite is among the new designs.

XO,
Adore Me

Washington
1 review
0 helpful votes
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Amazing
October 27, 2017

I have gotten 4 bras from adore me. They have my size and the prints and colors are amazing! The best thing I've ever invested in.

Date of experience: October 25, 2017
Adore M. Adore Me Rep
over a year old

Hello Creshonna,

Thank you for the 5-star review.

We always love to hear such praises from returning customers. It helps us know that we are on the right track.

We are about to release the next wave of vibrant and perky styles in a few days. Check back for more flirty looks.

XO,
Adore Me

Germany
1 review
1 helpful vote
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I ordered from them October7th. Figuring they say 3-7 days to get it. Okay cool. Should be here by sweetest day. Nope. Called they are having issues with the warehouse this was about Monday before sweetest. Told me I should hopefully have it by Saturday. Umm nope. Came Tuesday the 24th. So that is probably about the turn around for them. Then I got the bra not really true to size. I am a 38h so I ordered the. 38I in anticipation of it maybe running small. Still didn't fit. Not only was my breast spilling out the top. On ouf the strings was stitched on wrong. Smh so I waited all that time for nothing. Smh

Date of experience: October 24, 2017
Adore M. Adore Me Rep
over a year old

Hello Tasharra,

Thank you for contacting us!

We're deeply sorry this set wasn't perfect. You are more than welcome to exchange it. As compensation for the hassle you have faced, we have also added $10 to your Adore Me store credit account. You may use this credit towards anything on the website you would like, including but not limited to, expedited shipping on future orders.

We promise it really consists of only a few steps!

Just access the following link while loggged into your account:
http://www.adoreme.com/awrma/customer_rma/new

Submit your request, print the return label with just two clicks and affix it on the box! Be sure that you select the appropriate reason for return, note that you have received your products dirty, damaged or incomplete.

Drop it into the nearest mailbox and you are done with the returning part!

After that you just have to order the replacement set with the voucher you were provided after submitting the exchange request.

You can breeze through it in no time! We hope this helps.

Best regards,
Adore Me

Arizona
2 reviews
0 helpful votes
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Fantastic
October 26, 2017

Easy everything. Great fit, cute & comfy! I really like this style and am going into look for more.

Date of experience: October 24, 2017
Adore M. Adore Me Rep
over a year old

Hello Dayna,

Thank you for your delightful review.

We are thrilled that you had a fantastic experience from start to finish. We bring in new styles at the beiginning of every month. The freshest looks shoud appear any days now.

We hope you will love them.

XO,
Adore Me

Wendy H.
Ohio
1 review
0 helpful votes
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Always impressed!
October 24, 2017

I havr ordered numerous items and there hasnt been one time that I was disappointed. I'd rather shop for my lingerie, sleep wear and active wear here than going into a store and buying it. The quality is always amazing. The exchanges are simple, just had to print out the pre paid label send it in and got a credit to get a different size, no questions asked! So much more simplier than It would be in a store. I will definitely be shopping here before I go anywhere else!

Date of experience: October 24, 2017
Adore M. Adore Me Rep
over a year old

Hello Wendy,

Thank you for awesome review.

We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!

XO,
Adore Me

California
1 review
0 helpful votes
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Too small
October 25, 2017

The sport bra was too small despite looking at the chart so have to arrange for a return the first ever after over 20 purchases

Date of experience: October 23, 2017
Adore M. Adore Me Rep
over a year old

Hello Mark,

Thank you for bringing this to our attention.

We're sorry this set wasn't perfect the first time around. We understand shopping for intimates online can be tricky, that's why we offer free and super easy exchanges! We promise it really consists of only a few steps!

Just access the following link while loggged into your account:
http://www.adoreme.com/awrma/customer_rma/new

Submit your request, print the return label with just two clicks and affix it on the box!

Drop it into the nearest mailbox and you are done with the returning part!

After that you just have to order the replacement set with the voucher you were provided after submitting the exchange request.

You can breeze through it in no time! We hope this helps.

Best regards,
Adore Me

Florida
1 review
0 helpful votes
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I was unable to find a bra that would give me real full coverage for my full figure. My daughter told me about AdoreMe and I ordered from them and have serval times now and love them all.

Date of experience: October 22, 2017
Adore M. Adore Me Rep
over a year old

Hello Brenda,

Thank you for your lovely review.

We are delighted that all the styles were perfect and well-fitting. Our goal is exactly that to make you feel beautiful. We look forward to share our upcoming designs with you soon.

XO,
Adore Me

Ohio
1 review
3 helpful votes
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I will never order from this company again! Ichecked on my order because it hasnt showed up yet. It was supposed to be shipped out in 2 days its now10/22/17 and I still have not received it. I called talked to someone who had spoken very poor English and could hardly understand her she did tell me that she can not cancel the order. There was problems in the warehouse and they are await of it. I asked her to speak to a supervisor and she was reluctant and then Robert the manager said he cant cancel it either. The item is the processing stage for 7 days at this point havent even been put in a box! I also told them to cancel this monthly subscription. I do not trust them and now they have my credit card! Buyer be wair!

Date of experience: October 22, 2017
Texas
1 review
0 helpful votes
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Wonderful
October 23, 2017

Selecting the bras I wanted was the hard part. The easy part was finding the type of bra I wanted and needed. Their bra sizer confirmed I have been wearing the right size. I love their web site and wish i could buy all their bras. A little pricey but worth the value.

Date of experience: October 21, 2017
Adore M. Adore Me Rep
over a year old

Hello Eva,

Thank you for your wonderful review.

We loved that you had such a lovely experience. The irresistible styles won't stop coming, I'm afraid! Brace yourself for the next wave of perky and sultry designs.

The beginning of the month is when all the new sets are released. We hope to share them with you soon.

Kind regards,
Eniko

Arizona
1 review
0 helpful votes
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Look forward to my purchase each month of these quality undergarments. Haven't been disappointed yet. Brilliant colors and sexy styles.

Date of experience: October 21, 2017
Adore M. Adore Me Rep
over a year old

Hello Patti,

Thank you so much for your kind words. Our goal is to provide customers with excellent, flattering lingerie each time they shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you again!

Best,
Adore Me

Colorado
1 review
0 helpful votes
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Love it.
October 23, 2017

I really love it. Its so sexy, good quality, not too expensive. The only thing was I got it later than expected delivery time but its easy and fast to make a purchase.

Date of experience: October 21, 2017
Adore M. Adore Me Rep
over a year old

Hello Daniela,

Thank you for your lovely reveiw.

We are happy that you were taken with the product. We will most certainly investigate the delay in the delivery as this is not the kind of service that we aspire to provide.

Check back soon for more cute looks.

Kind regards,
Eniko

Saudi Arabia
1 review
0 helpful votes
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Sexy and Comfortable
October 22, 2017

Love how soft the material is and how it nicely hugs my curvy parts. Definitely one of my favorite purchases.

Date of experience: October 20, 2017
Adore M. Adore Me Rep
over a year old

Hello Ronda,

Thank you for the wonderful review.

We are thrilled to hear that the material was soft and comfortable. We aspire to design styles that hug you so perfectly that you do not want to take them off. We also never forget to spice the designs with just the right amount of sexyness.

Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.

XO,
Adore Me

Washington
1 review
0 helpful votes
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Yay bras and undies
October 22, 2017

I always have a hard time finding bras that fit well. I have a bit of a barrel chest so conventional bras end up stabbing me within a month. I figured I might as well try and ordered 2 sets. Both fit great and are my new favorites. I do wish getting additional panties was cheaper...

Date of experience: October 20, 2017
Adore M. Adore Me Rep
over a year old

Hello Lauren,

Thank you for you delightful review.

We are contended that everything fit and was pleasant to wear. Check back for more flirty items soon. We are about to release our newest designs.

XO,
Adore Me