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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
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Fits perfect! Love the material and it makes me feel sexy. I would recommend this item to anyone looking for something comfortable and covers up the right spots plus is sexy as can be!
I've been searching for non-utilitarian lingerie that's actually comfortable and fits for a long time. I'm glad to say I found it and will be buying more.
Hi Chanyn,
Thanks for the great review!
We are delighted to hear that you are having such a great experience with us.
Did you know you could earn store credit just by sharing Adore Me with friends? All you have to do is visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.
Let us know if you have any questions! We’re always here to help.
XO,
Adore Me
help@adoreme.com
I love shopping on AdoreMe and my girlfriend loves the outfits I pick out. There are so many different sets and outfits for a variety of matching options. The clothes are true to size and are very comfortable to wear.
Hi Justin,
We’re always glad to hear from shoppers—thanks for the review!
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
help@adoreme.com
Wonderful fit! I I will order again! They have a wonderful product! The price is excellent also! I love my membership.
Hello Yvette,
Thank you for expressing your love.
It is our goal to dazzle you always, therefore we like to offer irresistible prices on our site. We are delighted that the product has impressed you so.
We have new gorgeous styles coming in at the beginning of each month. We hope to share them with you!
XO,
Adore Me
I AM A VIP MEMBER AND I LOVE THERE CUSTOMER SERVICE AND PRODUCT. I HAVE REFERRED THEM TO MY FAMILY AND FRIENDS.
Hi, Felicia! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.
Best,
Adore Me
help@adoreme.com
Great selection of bras for all sizes. They fit perfectly and look amazing. My order arrived quickly. I have loved all my purchases.
Hello Melanie,
Thank you for the 5-star review.
We are delighted to hear that you had a positive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your feminine body.
Don't forget we have brand new items at the beginnig of each month!
XO,
Adore Me
I am so happy with all the lingerie I bought! Everything fits well and I love it. What I most like is that you can buy the set if you want.
Love the lingerie. Very sexy with a perfect fit
Never had to exchange a product. My hubby loves it as well.
Hello Regina,
Thank you for you delightful review.
We are contended that everything fit and was pleasant to wear. Check back for more flirty items soon. We are about to release our newest designs.
XO,
Adore Me
Very sexy & love the matching sets! I would & have recommended to everyone I Adore lingerie! You can always find set or clothing in about every size & style
Hello Nettie,
Thank you for giving us a chance to prove ourselves.
We are overjoyed to hear that the quality and fit was impressive and that you fell in love with every single items received. We also love that you would recommend us!
Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.
Let us know if you have any questions! We’re always here to help.
XO,
Adore Me
help@adoreme.com
I placed an order with Adore Me in the beginning of October. I waited the 5-7 business days that it said it would take to ship to me. However, when nothing came, I checked my account and it's still "processing"! Not even shipped yet (7-10 business days after ordering). I tried instant messaging with them to see what is wrong. It took the person 45 minutes to respond to my question and come up with any kind of answer... so much for instant. She said it was because they received more orders than anticipated and are backed up with orders. She then refunded me a small percentage of my order for having to wait and said my order would be shipped in a matter of days. I was totally fine after that. At least they did something. However, Now I am at the end of the month and I still haven't received my order. I looked at my account and it STILL hasn't shipped! I tried emailing them to see why it is taking a month to just ship my order. But they were completely unhelpful. All they did was repeat what they said before and in a round about way said that since they refunded me a certain percentage before, that I shouldn't be upset and they can't do anything else. I would've been better off ordering something from China! Don't ever buy anything from Adore Me unless you don't mind waiting a couple of MONTHS to receive your order!
UPDATE: After I left some negative reviews they finally admitted that what I'd ordered was not longer in stock. So, they finally gave me a refund along with some vouchers... except the vouchers they gave me were totally bogus and didn't work. Such a terrible company!
Hello Katy,
Thank you for your honest review.
We were apalled to see how long was your order processing in the warehouse. We do not take this lightly therefore we wanted to address this with a resolution. We have contacted you via email and we hope to be able to remedy this.
Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel will be doubled in a few weeks.
Kind regards,
Adore Me
High quality sexy lingerie! Great athletic wear and comfy lounging can be found here, easy ordering and a simple return policy. Not to mention great customer service
Hello Lauren,
Thank you for awesome review.
We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!
XO,
Adore Me
Everything fits perfectly, and the quality is excellent! I love finding and AdoreMe box in my mailbox.
Hi,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We designed the chic box with lots of love so that it feels always like a treat when you receive them.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com
I am 5'1 128, ordered an M. The suit fit very well, i found the underwear okay, it wasnt a stretchy fit, but its very cute. This is my third time ordering from adore me, and will continue to do so.
Hello Sandra,
Thank youfor the delightful review.
We are always happy to hear back from returning customers. It helps us to know we are on the right track.
Do not forget that the Gem collection is available now on our website, and it was designed to help every woman sparkle from the inside, out.
Let us know if you need help!
Best,
Adore Me,
help@adoreme.com
I have been a customer for years and will keep coming back. Product are always high quality and colors are delicious..
Thank you for the amazing review, Tanya! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Really liked the color, the fit, and so did my husband., i like the variety of different colors, but most of all, the price.
Hello Pamela,
Thank you for your lovely review.
We are happy to hear that you loved tthe selection so much. We love the way you described it. We are also grateful for the feedback about this.
Check back for more flirty items soon. We are about to release our newest designs.
XO,
Adore Me
I love my new lingerie! This was my first purchase from Adore Me and I loved both sets I received! The styles are flattering, true to size, and beautiful! Thanks Adore Me.
Hello Lindsey,
Thank you for the 5-star review.
We always love to hear such praises from first-time customers. It helps us know that we are on the right track.
We are about to release the next wave of vibrant and perky styles in a few days. Check back for more flirty looks.
XO,
Adore Me
I'm usually sketchy of purchasing sports bras online since I can't try them on but this bra fit perfectly! I originally ordered a medium since I like my sports bras to fit tight but it was too small. I was given a voucher and it was an easy exchange to a large. The bra fit perfect!
Hi Celeste,
Thanks for the fantastic review!
We’re happy to hear you had a great experience with the service and selection. We love the way you described the exchange process. Exactly! The easiest exchange process ever! Hope we can impress you again and again!
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
help@adoreme.com
Very impressed with quality for price- nice fit and beautiful design- new favorite intimate subscription for sure!
Hi Kristin,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
help@adoreme.com
Heard about this website and wanted to give their lingerie a try. Loved the initial prices and was excited about their monthly subscription. Ordered 5 lingerie sets on Oct 11th and waited for a week before contacting customer service when my items should have been shipped and delivered within 3-5 business days. They made me aware of a wearhousing issue but would not give me and estimated date that their warehousing issues should be fixed and my items will be processed. Today is OCTOBER 29th and still my items are processing and have NOT BEEN DELIVERED! I am extremely upset as a first time customer and most likely won't order from here again. There was no disclosure to said issues and still nothing has been delivered in over a month. EXTREMELY IRRITATED AND DISAPPOINTED!
Adobe me reps are awesome. Friendly and very helpful. Every time I call my questions and concerns are answered.
Hi Charlotte,
Thank you very much for your positive feedback!
It is truly important for us to know your opinion regarding our products and service. We will make sure to continuously provide you with the most amazing lingerie!
Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hello Tonya,
Thank you for the wonderful review.
We are thrilled to hear that the material was soft and comfortable. We aspire to design styles that hug you so perfectly that you do not want to take them off. We also never forget to spice the designs with just the right amount of sexyness.
Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.
XO,
Adore Me