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Adore MeReviews 13,306

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow J W.
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My girls are sooooo HAPPY!
October 21, 2017

Hi. Cannot say enough about adore me lingerie. Bras are not too tight, just enough to hold the girls in place, panties cup n hold you just right.

I wish I didnt have to wear clothes so I could just walk around in my Adore Me lingerie. Also for your information, starting my second drawer for all my panties and bras.

T. Y. Joyce

Date of experience: October 19, 2017
Adore M. Adore Me Rep
over a year old

Hello,

Thank you for you delightful review.

We are contended that everything fit and the material was pleasant to your skin. Check back for more flirty items soon. We have just released our newest designs.

XO,
Adore Me

Texas
1 review
0 helpful votes
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I feel sexy, therefore I am sexy!
October 21, 2017

I love the way I feel in this purple lingiere, I feel super sexy! I love the way everything fits so perfectly.

Date of experience: October 19, 2017
Adore M. Adore Me Rep
over a year old

Hello Erica,

Thank you for your kind words.

You have just voiced our thoughts. We aim to offer confidence with our gorgeous sets. We are delighted to hear that we have succeeded in your case. Check out our upcoming new styles at the beginning of the month. We plan to continue the series of beautiful sets.

XO,
Adore Me

Ohio
1 review
0 helpful votes
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Great as always!
October 21, 2017

The set fits like a glove. I have been so satisfied
With every order I have received. The convenience of them being shipped to my doorstep knowing the bra will be a perfect fit!

Date of experience: October 19, 2017
Adore M. Adore Me Rep
over a year old

Hello Cheryl,

Thank you for your lovely review.

We are happy to hear that you loved your purchases so much. We love the way you described them. We are always happy to receive feedback from returning customers.

Check back for more flirty items soon. We are about to release our newest designs.

XO,
Adore Me

Tennessee
1 review
0 helpful votes
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Favorite so far!
October 20, 2017

Love the stretchy fabric - very comfortable & sexy at the same time. Might have to purchase more colors if they are available.

Date of experience: October 18, 2017
Adore M. Adore Me Rep
over a year old

Hi Susie,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new set so much.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

Louisiana
2 reviews
1 helpful vote
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Awesome place to shop!
October 20, 2017

I have been shopping at Adore Me for about 2 years now for my wife. She has loved everything I have purchased to date. Also when it comes to customer service I would have to say outstanding! I would recommend Adore Me to any man who loves his wife and wants to see her smile.

Date of experience: October 18, 2017
Adore M. Adore Me Rep
over a year old

Hi James,

Thank you very much for your positive feedback!

It is truly important for us to know your opinion regarding our products and service. We will make sure to continuously provide you with the most amazing lingerie! We always love to create a happy atmosphere with our fabulous designs.

Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

Florida
1 review
0 helpful votes
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Excellent Customer Service!
October 19, 2017

I love how quickly my package arrived & my sets are fantastic! Love love love AdoreMe! Ill definitely continue to buy!

Date of experience: October 17, 2017
Adore M. Adore Me Rep
over a year old

Hello Kendra,

Thank you for your lovely review.

We are thrilled to hear about your experience. Check back soon for more mind-blowing styles at the beginning of next month. We can't wait to share them with you!

XO,
Adore Me

Missouri
1 review
9 helpful votes
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It's been 9 days and my order is still in "processing". I needed it for an event, which has now come and gone without my Oder even being shipped yet. Called customer service, the string of reps they strung me through were all hard to understand and not helpful whatsoever, I was put on hold multiple times for 10+ minutes all for them to say "they are having warehouse issues". They refused to let me cancel as I don't even need my order anymore. Unhelpful, unprofessional, and definitely not worth it. I will be cancelling my membership and never ordering again.

Date of experience: October 17, 2017
Adore M. Adore Me Rep
over a year old

Hello Janine,

Thank you for expressing your concern.

Unfortunately, your order has just left our warehouse on the 18th. We realize how astonishingly long the processing time is and we would like to apologize. Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret.

Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel will be doubled in a few weeks.

We assure you that we do not take this lightly, and to express our apology in more than just words we have applied $10 worth of store credit to your account so that it can cover the price of a guaranteed express shipping in case of a future order.

Kind regards,
Adore Me

Idaho
1 review
1 helpful vote
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You'll love how they make you look
October 19, 2017

There are so many different choices and they all help you feel beautiful. I am able to order size specific and they all fit true to size. Since they have changed warehouses the orders are taking a bit longer to receive, but the quality is still there.

Date of experience: October 17, 2017
Adore M. Adore Me Rep
over a year old

Hello Christine,

Thank you for bringing this issue to our attention.

We are deeply sorry about the quality mishap in the front-closure bra. We have alerted our creation team about the defect. We would not liek you to be stuck with a defective item, therefore we have contacted you via a separate email with a voucher to replace the set.

We hope that your next purchase will be in an impeccable state.

Kind regards,
Adore Me

Texas
1 review
0 helpful votes
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Very satisfied
October 15, 2017

I am so happy with my order. I had lots of trouble with my first order from adore me but once I received my products I fell in love. I have ordered from adore me over five times in the past three months. I am so happy with the quality of the products and the customer service.

Date of experience: October 13, 2017
Adore M. Adore Me Rep
over a year old

Hi Emily,
Thank you so much for your feedback!
This information helps us to hear the truth about our products directly from the source that matters the most, you! We will make sure to forward your feedback to our design department in order for us to maintain this experience simply adorable!
Hope we can impress you again and again!
XO,
Adore Me
help@adoreme.com

Washington
1 review
0 helpful votes
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I'm feeling so sexy when I wear them!
October 15, 2017

They are so great! Comfy and sexy at the same time! I'm feeling so much more self-confident! In so many sizes, variations and it even arrives in a cute box. Finally, I've got a beautiful set of my favourite colour! And after this I got addicted. I'm VIP member since 2 weeks and actually bought four things. Great offers and friendly customer service! I can just recommend it!

Date of experience: October 13, 2017
Adore M. Adore Me Rep
over a year old

Hi Ina,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our dazzling products and feel confident wearing them. We pay attention to every little detail in order for our customers to have an adorable experience!
We designed the chic box with lots of love so that it feels always like a treat when you receive them.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com

Alabama
1 review
1 helpful vote
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Love
October 13, 2017

I loved my set and the shipping was fast! So I immediately ordered 2 more sets and a teddy. My boyfriend is gonna love them hehe ;)

Date of experience: October 12, 2017
Adore M. Adore Me Rep
over a year old

Hello Tori,

Thank you for your delightful review.

We loved that you bought 2 more sets and a teddy immediately! Our designs are just like that, irresistible!

Indulge yourself with more flirty items at the beginning of each month. We bring in new styles regularly.

XO,
Adore Me

Colorado
1 review
0 helpful votes
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Amazing Service and Fit
October 13, 2017

I was a little hesitant to begin with, because being a size that's hard to find a good fit for, I'm never really sure that a bra will work out. I read the return/exchange policy at AdoreMe before I even placed my first order. I'd ordered my actual size on the first go round. The band fit beautifully (usually the harder part to make work) but the cups were just a little tight. I went online, and within 5 minutes, I'd had my exchange processed, and the new size ordered. I dropped the return box in the mail the next morning, and my new bra set came in about 4 days later. This one fit like a dream, and I've been hooked ever since! I'll definitely be buying more from AdoreMe. They've got a great service, amazing selection, and I love that I can find BEAUTIFUL bras and panties that fit right!

Date of experience: October 12, 2017
Adore M. Adore Me Rep
over a year old

Hi Marisa,
Thanks for the fantastic review!

We’re happy to hear you had a great experience with the service and selection. We love the way you described the exchange process. Exactly! The easiest exchange process ever! Hope we can impress you again and again!

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Kentucky
2 reviews
0 helpful votes
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Love it!
October 13, 2017

Super comfy and sexy! Soft and fits very well! The staff are very helpful. I had to make a return. The process was super easy. They were quick to replace my purchase as well.

Date of experience: October 11, 2017
Sandra N. Adore Me Rep
over a year old

Hi, Carrie! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

New York
2 reviews
0 helpful votes
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Just amazing
October 12, 2017

I haven't been a member for long but have bought enough to receive a free set. Everything so far has been great quality and fits perfect. I had one issue with slow shipment but they gave me a credit to spend on a future purchase. All I did was ask about it and they did that. I think the price is fair and I love getting my shipments. Plus you can skip a month if you want to. I don't want to. My fiancé always asks about my box when it comes and I know he likes them all too. Overall a good membership to be in. I'm extremely happy.

Date of experience: October 10, 2017
Kentucky
1 review
0 helpful votes
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Sexy
October 11, 2017

The look is sultry and hot, my lover loves it. Everything I get from adore me makes me want to be with him over and over again. Cant wait til my next purchase

Date of experience: October 10, 2017
Adore M. Adore Me Rep
over a year old

Hello Julie,

Thank you for your enthusiastic review.

We are happy that our designs are a big hit with both you and your partner. We look forward just the same to deliver more sultry items to your door.

XO,
Adore Me

Florida
1 review
1 helpful vote
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Excellent products. Excellent customer service. Look forward to many more purchases! Adored me products make me feel pretty!

Date of experience: October 10, 2017
Adore M. Adore Me Rep
over a year old

Hello Colleen,

Thank you for your delightful review.

We are happy to be an excellent source of confidence and comfort to every shape and size out there! We love your review and are happy that we could offer a spectacular service.

We look forward to delivering more sexy styles to your door.

XO,
Adore Me

Virginia
1 review
0 helpful votes
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Quality
October 9, 2017

Excellent quality and true to size. This is my fourth purchase through Adore Me and I have been pleased with everything so far.

Date of experience: October 7, 2017
Adore M. Adore Me Rep
over a year old

Hello Rachael,

Thank you for being a returning customer and a delightful reviewer.

We are overjoyed to hear that the quality and fit was impressive and that you fell in love with every single items received.

We hope to wow you repeatedly.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com

North Carolina
1 review
0 helpful votes
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Convenience
October 9, 2017

I always received expedited responses when I inquire, I do appreciate that. I know the company is fairly new but I hope sooner rather than later the option to purchase & return if necessary the bra & panty sets individually. I very recently purchased a set & unfortunately the panty has started to unravel & during the wash caused the bow to come a loose. Now I really love the set but I can't just purchase the panty by itself because the panty is only offered as a set, I don't need the bra. I will try to fix the snag because I really love that bra & panty set

Date of experience: October 7, 2017
Adore M. Adore Me Rep
over a year old

Hello Francine,

Thank you for your message. It was very helpful to learn about your request. We have forwarded it to the most appropriate department for further consideration. We hope to cater to your needs soon.

Please note that when you purchase a set the extra panty option is usually available for $7.95. We do know that this only helps for future reference and not retroactively, but we do hope it is a valuable feature to you.

We are deeply sorry about the malfunctioned panty. Our creation team was immediately alerted per your complaint. To express our apology in more than just words, we have added $10 worth of store credit to your Adore Me account.

Kind regards,
Adore Me

New York
1 review
0 helpful votes
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Excelent
October 8, 2017

My wife likes what I have bought her. There comfortable, fit is great, My wife is very pleased and quite happy, so i'm happy too!

Date of experience: October 6, 2017
Adore M. Adore Me Rep
over a year old

Hello Gordon,

Thank you for you awesome review.

We are happy to have established a happy atmosphere in your home. Our goal is exactly that to combine gorgeous designs with soft comfort.

We release new designs each month and have incredible discounts for each holiday. Check back soon for more surprises!

Kind regards,
Adore Me

Maryland
1 review
0 helpful votes
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I have been extremely pleased with all aspects of adore me. Ordering was easy. Delivery was fast... I love the mercandise/.
Everything always fits really good make me look and feel great,,,

Date of experience: October 4, 2017
Sandra N. Adore Me Rep
over a year old

Hi Patricia, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.