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Adore MeReviews 13,306

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Indiana
2 reviews
0 helpful votes
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Sir
February 14, 2018

My wife loves the pantues and i do too. They look nice and are a nice quality. The size is as advertised.

Date of experience: February 13, 2018
Adore M. Adore Me Rep
over a year old

Hello Brian,

Thank you for your exciting review.

We are glad that we stood out it terms of fit and construction. Fantastic quality is what we aim for and we are thrilled that you are satisfied with our selection.

Take a peek at our new designs each month. We bring in dazzling products regularly.

XO,
Adore Me

Missouri
1 review
0 helpful votes
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Beautiful and Comfortable!
February 14, 2018

This is one of my favorite purchases from Adore Me. Amazingly comfortable and my boyfriend also loves it, particularly the fact that those strings are quick release. ;)

Date of experience: February 13, 2018
Adore M. Adore Me Rep
over a year old

Hi Jessica,
Thanks for the fantastic review!

We’re happy to hear you had a great experience with your purchase. We love the way you described the style. Exactly! Comfort and sexyness is beautifully combined in all of our designs.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

New York
1 review
0 helpful votes
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Great fit!
February 14, 2018

The pieces were super cute and they fit really well! I was worried about boob coverage because I have smaller boobs but large nipples (I usually buy a cup size too large to compensate), but I was very pleased with the fit!

Date of experience: February 13, 2018
Adore M. Adore Me Rep
over a year old

Hello Kelsey,

Thank you for taking the time to write a review.

It was our pleasure to provide wonderful items and spectacular service for your satisfaction. Indulge yourself with flirty items at the beginning of each month to get the best selection of sizes and styles.

XO,
Adore Me

Ohio
1 review
0 helpful votes
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Loved the experience, and the product
February 14, 2018

Shipping was on time, product was in perfect condition, fits great. Would 100% recommend for anyone whos tired of buying underwear in the stores

Date of experience: February 13, 2018
Adore M. Adore Me Rep
over a year old

Hello Lauren,

Thank you for your lovely review.

We are overjoyed to hear that everything was outstanding! Your story is worth spreading!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com

Illinois
1 review
0 helpful votes
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Pjs
February 14, 2018

Shipping is always fast and everything I order is always made with quality and so true to size I love Adore Me

Date of experience: February 13, 2018
Adore M. Adore Me Rep
over a year old

Hello Laniece,

Thank you for the valuable feedback.

We are truly happy that you loved your new style and that the small details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
help@adoreme.com

Alabama
1 review
0 helpful votes
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Perfect fit
February 14, 2018

The details on the edge of the bra were more delicate and pretty that I expected. I was also pleasantly surprised with how perfectly the bra fit! I'm usually a 34B and that's I ordered and it was true to size.

Date of experience: February 13, 2018
Adore M. Adore Me Rep
over a year old

Hello Emily,

Thank you for the lovely review.

We are delighted to hear that you had an enjoyable shopping experience. It was our pleasure to share the gorgeous selection we have carefully crafted to flatter your feminine figure.

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

XO,
Adore Me

Texas
1 review
0 helpful votes
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It has spiced things up in the bedroom!
February 15, 2018

Very thankful for my adoreme boxes! It has changed things up a bit and added some excitement to the bedroom! I surprise my husband with each piece and he loves it! Best decision I ever made!

Date of experience: February 13, 2018
Sandra N. Adore Me Rep
over a year old

Hi, Jamie! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team. Don’t hesitate to contact our customer service team with any queries that might come up as you browse.

Illinois
1 review
0 helpful votes
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Loved it! Will be ordering again
February 14, 2018

The shipping was really fast. It took about 5 days to get to me. I absolutely love my lingerie. I ordered from the Valentines Day special and it is sexy! Cant wait to put it on ;)

Date of experience: February 13, 2018
Adore M. Adore Me Rep
over a year old

Hello Jonteerria,

Thank you for giving us a chance to prove ourselves.

We are overjoyed to hear that the quality and fit was impressive and that you fell in love with the items received. We also love that we stood out in terms of shipping.

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com

Michigan
1 review
0 helpful votes
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Finally a bra that fits!
February 14, 2018

Love them and they fit perfectly. I am a 38i which is very difficult to find my size in something cute. Just ordered a valentines set and I am absolutely in love will be ordering from adore me from now on!

Date of experience: February 13, 2018
Adore M. Adore Me Rep
over a year old

Hello Autumn,

Thank you for expressing your love.

It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Oregon
1 review
0 helpful votes
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Love it
February 14, 2018

First set ever. Its sexy and I love it as well as my man does...

Date of experience: February 12, 2018
Sandra N. Adore Me Rep
over a year old

Hi, Leila! We work hard to meet customer expectations, and we're elated to hear you love your set. We offer a new collection each month. Come and see us soon for more adorable lingerie!

And, don't forget that we’re always here if you need us.

Nebraska
1 review
0 helpful votes
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Overall, I really like this set. Just wish the straps were a little more comfortable on the bra. Super cute though!

Date of experience: February 12, 2018
Adore M. Adore Me Rep
over a year old

Hi Victoria,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We duly noted your comment about the straps.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

Georgia
1 review
2 helpful votes
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Here we go again! DON'T BUY FROM THIS COMPANY
February 12, 2018
Updated review

I have reviewed this sham of a company once already. DO NOT ORDER from them! After many emails and complaints back in February they gave "credit" on items they couldn't fulfill. Now out of the blue there is a new charge on my card for a "March Box" which i definitely didn't order or approve the charges. Be careful shoppers they don't play be the standard rules of business. And i just read that they settled a case with Federal Trade Commission and The city of New York. I'm the IT Director for my company and we do sell online also and in my 22 years I have NEVER ran across such a poor example of a business.

Date of experience: February 12, 2018
Adore M. Adore Me Rep
over a year old

Hello Aaron,

Thank you for expressing you appreciation.

We are so sorry to have inconvenienced you with the response time. We do value. You as a customer and we are contended that we could alleviate some of the frustration we have caused you with the out of stock situation. Please note that the voucher will cove the price of any style on our site regardless the price.

We hope that you were satisfied with the lingerie you have received and that the replacement set will be perfect as well.

Kind regards,
Adore Me


Poor customer service and planning
February 11, 2018
Previous review

I'm not one to leave a bad review but this has to be one of the poorest online shopping experiences Ive had. Placed order because of BIG SALE - FREE SHIPPING advert for Valentines Day. The order process was fine but they bit off more than they could chew with the advert. They cant keep up with the orders or the support... Not only did they not answer but one of my 3 open cases, but when they finally did ship they didn't ship all the items. I'm still waiting to heat back on if they will be sending it later, or refunding me the cost. Might as well turn this over to Fulfillment by amazon and let the professionals handle this. After all I would have my items by now if I had used amazon...

Date of experience: February 9, 2018
Virginia
1 review
0 helpful votes
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Loved it!
February 12, 2018

Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic! Fantastic!

Date of experience: February 12, 2018
Adore M. Adore Me Rep
over a year old

Hi Julia,

Thanks for the review!

We’re happy to hear you had a fantastic experience with us. Hope we can impress you again and again!

XO,
Adore Me
help@adoreme.com

Texas
1 review
0 helpful votes
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Sexy Af
February 12, 2018

This gave me so much confidence! It looks and feels amazing. It is true to size so look at the size chart.

Date of experience: February 12, 2018
Adore M. Adore Me Rep
over a year old

Hello Alexis,

Thank you for your kind words.

You have just voiced our thoughts. We aim to offer confidence with our gorgeous sets. We are delighted to hear that we have succeeded in your case. Check out our upcoming new styles at the beginning of the month. We plan to continue the series of beautiful sets.

XO,
Adore Me

California
1 review
0 helpful votes
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It is an amazing product
February 12, 2018

Fits so well and good material. My husband loved it as well. True to size. Came really fast. Sooner then I expected it. I love the app.

Date of experience: February 12, 2018
Adore M. Adore Me Rep
over a year old

Hello Sandy,

Thank you for awesome review.

We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!

XO,
Adore Me

Utah
1 review
0 helpful votes
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Super Soft!
February 12, 2018

The pjs I got were so soft! I like the fit and the style. They are a little thin, so I hope they do not wear out easy, but other than that is was fast shipping and it was super easy to return one item that did not fit. Would definitely recommend.

Date of experience: February 12, 2018
Adore M. Adore Me Rep
over a year old

Hi Nicole,
Thanks for the review!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com

Arizona
3 reviews
0 helpful votes
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Always effortless!
February 12, 2018

I am new to Adore Me, andI cannot say enough good things about the ease of using this product program. It is the first time I have joined something like this. I love your products! They are of good quality and the variety in both style and size is fantastic. Sharing you with many friends.

Date of experience: February 12, 2018
Adore M. Adore Me Rep
over a year old

Hello Cynthia,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
help@adoreme.com

Indiana
2 reviews
0 helpful votes
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I cannot get enough of Adore Me. Everything i order fits and looks so perfect on me, just the way i like it to! I will not shop for lingerie anywhere else.

Date of experience: February 11, 2018
Adore M. Adore Me Rep
over a year old

Hello Jennifer,

Thank you for awesome review.

We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!

XO,
Adore Me

Massachusetts
1 review
0 helpful votes
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Beautiful set!
February 12, 2018

I love this website. I had to return a set because it didn't fit and I didn't really love it. I got a set I could get more uses out of and is completely sexy.

Date of experience: February 10, 2018
Adore M. Adore Me Rep
over a year old

Hello Melissa,

Thank you so much for your kind words. Our goal is to provide customers with excellent, flattering lingerie each time they shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you again!

Best,
Adore Me

Washington
1 review
0 helpful votes
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Love these!
February 12, 2018

Bras fit like a dream and both they and the panties are of fantastic quality. All fit true to size. Will definitely order from again!

Date of experience: February 10, 2018
Adore M. Adore Me Rep
over a year old

Hello Ann,

Thank you for your exciting review.

We are glad that we stood out it terms of look and construction. Fantastic quality is what we aim for and we are thrilled that you are satisfied with the fit.

Take a peek at our new designs each month. We bring in dazzling products regularly.

XO,
Adore Me