business logo of Adore Me

Adore MeReviews 13,306

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
Follow Claudia L.
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I love it
February 12, 2018

I love it because it is very comfortable, beautiful and the color is perfect. Truly wonderful lingerie

Date of experience: February 10, 2018
Adore M. Adore Me Rep
over a year old

Hi Claudia,

Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you loved our wonderful lingerie.

We are constantly working to improve our products and service in order to cater to every customer's needs. Please let us know if you would like assistance, our customer care team is always happy to help.

Best,
Adore Me,
help@adoreme.com

Texas
1 review
0 helpful votes
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My favorite things about Adore Me are: Easy shopping. Cute products. Great prices/deals. And the VIP program. Also, the plus size selection is great, which you don't find many other places!

Date of experience: February 10, 2018
Adore M. Adore Me Rep
over a year old

Hi Candis,

Thanks for the great review!

We are delighted to hear that your choice for lingerie is AdoreMe.com, as here we always want to ensure you consistently receive good quality, perfectly fit garments and excellent services.

Hope we will impress you again and again!

XO,
Adore Me
help@adoreme.com

Washington
1 review
0 helpful votes
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Fits very well
February 12, 2018

Fits well! Im small on top 32A but I can fill it out. Great color and the fabric feels really nice. Ordering was simple and picking it out was fun

Date of experience: February 10, 2018
Adore M. Adore Me Rep
over a year old

Hi Kimberly,
Thanks for the fantastic review!

We’re happy to hear you had a great experience with your purchase. We love the way you described the style. Exactly! Comfort and glam is beautifully combined in all of our designs.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Texas
1 review
0 helpful votes
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Best night ever!
February 12, 2018

Really nice product material felt really nice on the skin very happy with the purchase. I will be telling all my friends about AdoreMe.

Date of experience: February 10, 2018
Adore M. Adore Me Rep
over a year old

Hello Molly,

Thank you for the wonderful review.

We are thrilled to hear that the material was soft and comfortable. We aspire to design lingerie that hugs you so perfectly that you do not want to take it off. We also never forget to spice the designs with just the right amount of sexyness.

Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.

XO,
Adore Me

Tennessee
2 reviews
1 helpful vote
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First Purchase
February 12, 2018

Easy navigation, good options to narrow my search, pictures of product were representative of the product. Easy checkout. My only problem was deciding which items of all I liked to purchase.

Date of experience: February 10, 2018
Adore M. Adore Me Rep
over a year old

Hi Harold,

Thank you very much for your positive feedback!

It is truly important for us to know your opinion regarding our products and service. We will make sure to continuously provide you with the most amazing selection!

Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

Washington
1 review
0 helpful votes
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I of course ended up ordering one of the best sellers, chyance contour, and it fit me perfectly. I felt so sexy in it and it goes great under a lace bodysuit. The stockings were a bit tight even though i ordered according to sizing, i have fat upper thighs on my part though. Beyond that, i plan to buy some more bra sets in the future for sure!

Date of experience: February 9, 2018
Adore M. Adore Me Rep
over a year old

Hi Samantha,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
help@adoreme.com

Washington
1 review
0 helpful votes
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Nice Product, But...
February 11, 2018

The product is nice, correct size, and I love it. The material was nice and I will definitely enjoy wearing it.
My issue comes with the fact that they DO NOT (to my understanding) tell you about the having to order something every month or skip so you don't get charged. You find this out AFTER you join, and that is incredibly irritating for me as a customer. Now, if I stay, I have to remember to go and skip months that I won't be ordering within a week of the month starting, or you'll charge my account. You send an email and text reminder, that's great, but you need to tell people about this before they sign up. As a customer, it would be incredibly helpful if you put this when you sign up, and not as a secondary thing that you find out after you've registered. Because of this, credit cards have to stay on file which I find incredibly obnoxious as well, at least I haven't heard anyone complain about their information being stolen.
Furthermore, I do NOT appreciate the fact that the box literally had the brand named plastered ALL OVER IT. My older aged mailman was dropping it off, looked at the LINGERIE box he was dropping off, looked at me, smiled and winked then proceeded to flirt with me. You sell underwear from a brand that is highly advertised and people know what it is, a less conspicuous box would be nice, or at least put it in a plastic package that makes it less obvious what it is. I do not like the fact, as well, that your box is held closed with a single sticker. Thank goodness nothing sharp hit it, or the box would have no longer been secured shut.

Date of experience: February 9, 2018
Adore M. Adore Me Rep
over a year old

Hi Isabelle,

Thanks for the review, we’re happy to hear that you loved our products but sorry that the membership did not impress you.

Please note that members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month. You can also choose to be a PAY AS YOU GO customer, a one-time purchase option in your shopping bag.

We describe both type of payment methods in your shopping bag before you hit checkout. One third of this page is about the membership, it's perks and obligations. We mark the area with red to make it pop.

We apologize if this caused a misunderstanding and further frustrations. If you cancel your membership you can request your credit card information to be deleted from our site.

We appreciate your feedback about the packaging. We will forward it for further consideration.

Best,
Adore Me
help@adoreme.com

Canada
1 review
0 helpful votes
Follow R V.
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The "14 day shipping" estimate to Canada does NOT include customs and they have no way to track the package after it crosses the Canadian border. I placed my order a month ago and still have not received the package. However, after raising the issue (which took some time), I was issued a refund. It remains to be seen if I will ever receive my package / if it will contain an accurate reflection of what I ordered.

Date of experience: February 9, 2018
Adore M. Adore Me Rep
over a year old

Hello Rachaela,

Thank you for bringing this to our attention.

We are deeply sorry to hear about the horrible experience you have had both with the shipping and our customer service. Being rude or unhelpful is unacceptable, we will invetigate and take the proper measurements.

Unfortunately, we can only track international packages to the border and according to your tracking your package has reached the border on the 29th. We deeply regret that your package seems to be unreasonably delayed, therefore we have issued a refund.

Refund Detail For ID: qgz5cftw

Please allow your bank 2-3 business days to process this refund and for the funds to appear back to you bank account.

We have also deleted your credit card information off our records per your request. Please accept our sincere apologies for the inconvenience.

Kind regards,
Adore Me

South Carolina
1 review
0 helpful votes
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Great experience.
February 11, 2018

From order to delivery the process was outstanding. A job well done. Would not hesitate to make another purchase from your company.

Date of experience: February 9, 2018
Adore M. Adore Me Rep
over a year old

Hi Alvah,
Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Nebraska
1 review
0 helpful votes
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Great customer service
February 11, 2018

I had previously bought 2 pj items from Adore Me, and one of those item was out of stock. They sent me an email apologizing and giving me credit back for that unavailable item and an extra $10. So I got to buy a different pair of pjs that were more expensive and perfect for winter!

Date of experience: February 9, 2018
Adore M. Adore Me Rep
over a year old

Hello LaRee,

Thank you for expressing your love.

It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

California
1 review
0 helpful votes
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My husband loved them on me.
February 11, 2018

All theitems I ordered fit me wonderfully. They made me feel sexy and my husband loved them on me. Thank u Adore Me for making this full figured girl feel like a sexy woman. Love the way the designs for plus sized women look so flattering. Amazing

Date of experience: February 9, 2018
Adore M. Adore Me Rep
over a year old

Hi Anita,

We’re always glad to hear from shoppers—thanks for the review! We are happy that the lingerie impressed your husband.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me

District of Columbia
1 review
0 helpful votes
Follow Tamara S.
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Awesome
February 11, 2018

Best thing I have ever did. These bras are awesome. I have 5 of them so far and love everyone and have plans on ordering more.
They are great quality not that expensive and sexy looking

Date of experience: February 9, 2018
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Tamara! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

Ohio
1 review
0 helpful votes
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Lots of great items! Its very easy to use the app to shop and place orders! My wife was very pleased when she opened her surprise. Adore Me... thank you very much!

Date of experience: February 9, 2018
Adore M. Adore Me Rep
over a year old

Hello Greg,

Thank you for your review.

We are excited that you scored major points with your wife due to the awesome choice of lingerie you made. We can't wait to deliver more sexy items to your door.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
help@adoreme.com

Florida
1 review
0 helpful votes
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Great way to buy quality lingerie.
February 9, 2018

It was a very easy process; the size guides were on target and what I purchased was great quality and fit out of the box.

Date of experience: February 9, 2018
Adore M. Adore Me Rep
over a year old

Hello Angela,

Thank you for expressing your love.

It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Texas
1 review
0 helpful votes
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Loved it!
February 9, 2018

I ordered two sets and love them both. The fabric look and feel is the quality I was looking for. Sizes run true to size.

Date of experience: February 9, 2018
Adore M. Adore Me Rep
over a year old

Hi Christi,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

Pennsylvania
1 review
0 helpful votes
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I'm obsessed
February 9, 2018

The quality is amazing, super fast shipping and the selection and prices are amazing. I went in my normal lingerie store and could not pick any thing out they habe nothing on adore me.

Date of experience: February 9, 2018
Adore M. Adore Me Rep
over a year old

Hi Ashley,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
help@adoreme.com

Oregon
1 review
0 helpful votes
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Everything I order is always beautiful and I love shopping here! Thank you so much for all of the different styles and how its new every time

Date of experience: February 9, 2018
Adore M. Adore Me Rep
over a year old

Hello Heather,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
help@adoreme.com

New York
1 review
0 helpful votes
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A little naughty and alot of nice
February 9, 2018

The fit and comfort is amazing. The color is just right and fabric is soft. My boyfriend loved the surprise.

Date of experience: February 8, 2018
Adore M. Adore Me Rep
over a year old

Hello Kim,

Thank you for the valuable feedback.

We are truly happy that you loved your new style and that the small details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
help@adoreme.com

Texas
1 review
0 helpful votes
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Love it
February 9, 2018

They are almost as good as Victoria secret! I cant get over on how they fit and feel on my body. And oh just how my hubby loves when i wear them too ;)

Date of experience: February 8, 2018
Adore M. Adore Me Rep
over a year old

Hello Trisha,

Thank you for taking the time to write a review.

It was our pleasure to provide wonderful items and spectacular service for your satisfaction. Indulge yourself with flirty items at the beginning of each month to get the best selection of sizes and styles.

XO,
Adore Me

South Carolina
1 review
0 helpful votes
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Sensational!
February 9, 2018

I am so happy that I found out about Adore Me! The lingerie is fabulous! Customer service was very helpful when I had to return my Lingerie because of the size. I receive the exchange back in a timely manner.

Date of experience: February 8, 2018
Adore M. Adore Me Rep
over a year old

Hi Carolyn,

Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you loved how easy the exchange process was.

We are constantly working to improve our products and service in order to cater to every customer's needs. Please let us know if you would like assistance, our customer care team is always happy to help.

Best,
Adore Me,
help@adoreme.com