On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My order fit great made me feel sexy and comfortable and once I got it on I wasnt nervous it made me feel confident and it fit great and my boyfriend loved it!
I signed up with Adore Me a few weeks before Valentines Day and order two sets. I received them a week before v-day and they both fit perfectly! My hubby loved the lingerie too! Very pleased with my purchase and I look forward to more goodies in the mail going forward!
Hi Samara,
We’re always glad to hear from shoppers—thanks for the review! We are happy that the lingerie impressed your husband.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
Just like everything else I order it for perfectly and it made me feel sexy. Love this company and I will forever continue to order from them.
Hi Micaela,
Thank you for your funny review! We are delighted to hear that you enjoyed your flirty lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com
My adore me set was comfortable and sexy. It was true to size. My husband loves what i ordered. Adore me never lets me down
Thank you for the amazing review, Key! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Super soft and comfortable! Beyond impressed! Cant wait to get my new sets! Can not beat the quality for the price. Thank you adore me!
Hello Lauren,
Thank you for the wonderful review.
We are thrilled to hear that the material was soft and comfortable. We aspire to design lingerie that hugs you so perfectly that you do not want to take it off. We also never forget to spice the designs with just the right amount of sexyness.
Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.
XO,
Adore Me
Great purchase and excellent customer service. Wished I would have gotten an extra small bra wise but besides that its a prefect fit.
Thank you for the amazing review, Shantoy! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
I've ordered several items from bras, panties, sleep wear, and more sexy stuff, fits are accurate, never to small or big, the clasps are strong, material comfortable and shipping is fast customer service amazing! Love all the A+quality items!
Hello Tammy,
Thank you for awesome review.
We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!
XO,
Adore Me
The sexy comfort of Adore bra and panty sets are unmatched by other brands... the material and durability of the sets are amazing - no underwires poking out, no holes, and no stretching
Hello Brenda,
Thank you for your exciting review.
We are glad that we stood out it terms of comfort and construction. Fantastic quality is what we aim for and we are thrilled that you are satisfied with our selection.
Take a peek at our new designs each month. We bring in dazzling products regularly.
XO,
Adore Me
I ordered 5 sets on February 5th and it was saying if you order within so many hours (don't remember the exact amount) that it would be there in time for valentines day. Unfortunately it didn't arrive and it won't even tell me where it currently is. I'm leaving for a week on the 17th to go to Pennsylvania and I don't want my items sitting at the hotel front desk for a week. I love the bras and panties I've received already and I am kinda hoping that the others arrive before the 17th. If there's any way that you could tell me when they will arrive that would be great
Hello Miranda,
Thank you for bringing this to our attention.
We were deeply sorry to hear that you did not receive your package for Valentine's Day even though you have placed your order in time for it to be delivered. Based on the tracking on the USPS website your package's status is In-Transit and arrived at Post Office in ELKO, NV 89801 on February 16,2018 at 4:26 am.
Tracking number: 9261292700493210847741
Packages take 3 to 5 business days to deliver with the free shipping method not counting the 1 to 2 business days processing time in the warehouse. We completely understand how inconvenient this is, we will most certainly investigate with our carrier as this is not the kind of service that we agreed on.
To express our apology in more than just words we have issued $10 worth of store credit to your Adore Me account to cover the cost of a guaranteed express shipping on a future order of yours.
We do hope that you will not encounter similar shipping issues in the future.
Kind reagrds,
Adore Me
The product fit and seems to be fairly good material. It was okay price wise, but it sat in NJ for 5 days... That was super annoying. Thankfully it DID fit, because there is no way I could have exchanged it in time for Valentine's day. Otherwise, great experience and I will making future purchases with them.
Hello Maria,
Thank you for your valuable feedback.
This information helps us to hear the truth about our products directly from the source that matters the most, you! We will make sure to forward your feeedback both to our warehouse and the carrier so that they can analyse what went wrong and improve the service. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience.
Please accept our sincere apologies for all the inconvenience this has caused you.
Kind regards,
Adore Me
This set is very sexy and I love the way it's fits. Make clothes look better. My boyfriend loves the set too.
Hello Dorothy,
Thank you for your review.
We are excited that you are amazed by the fit and the look. We can't wait to deliver more sexy items to your door.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!
XO,
Adore Me
help@adoreme.com
I had recently purchased a couple pieces which turned out to have some quality concerns. The Staff of AdoreMe worked with me to get the situation cared for quickly and at no cost to myself- and the new pieces are excellent. This encouraged me to continue to see AdoreMe as a good source for my wife's needs and wants.
Hi Jeremiah,
Thanks for the great review!
We are delighted to hear that your choice for lingerie is AdoreMe.com, as here we always want to ensure you consistently receive good quality, perfectly fit garments and excellent services.
Hope we will impress you again and again!
XO,
Adore Me
help@adoreme.com
I love it its beautiful and sexy and fits perfectly. I couldnt have asked for better till I buy my next set of course
Hello Kayla,
Thank you for expressing your love.
It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
help@adoreme.com
Have loved everything I have purchased from AdoreMe! Everything fits well, is comfortable, and sexy.
Hi Carrie,
Thank you very much for your positive feedback!
It is truly important for us to know your opinion regarding our products and service. We will make sure to continuously provide you with the most amazing lingerie!
Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com
This bra and pants set is beautiful. It fits perfect. I will buy another set. This set needs to be in many colors.
Hi Teresa,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com
I love it they are so comfortable, the fit is perfect and true to size. I didnt know for sure if I was going to like Adore Me but Im hooked.
Hi, Virginia! Thank you for giving us a perfect rating! We’re delighted to hear that you love the products. I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.
Loved it! Perfect fit! I think it's terrible that I have to write a least 100 characters. That's why I won't give a review.
Hi,
Thank you so much for your review- we always love getting feedback from our valued customers!
We would like to inform you that we are continuously working to provide you with the best fitting for the products that you purchase from our website.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com
Im 61 and 330. Full figured women :) I ordered 4x Valentines Red set. I wanted to do something sexy for my man. Successfully greatfull
Hi Genea,
Thank you so much for your review- we always love getting feedback from our valued customers!
We would like to inform you that we are continuously working to provide you with the best fitting for the products that you purchase from our website. Furthermore, we are aware of the fact that it is truly important for our customers to receive the best service.
We will make sure to forward your feedback to our design department in order for us to maintain this experience simply adorable!
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com
It was super sexy and cute! Loved it! It was also silky and smooth it made it comfortable to wear. Definitely worth buying again from you guys! Thank you!
Hello Lorena,
Thank you for the wonderful review.
We are thrilled to hear that the material was soft and comfortable. We aspire to design lingerie that hugs you so perfectly that you do not want to take it off. We also never forget to spice the designs with just the right amount of sexyness.
Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.
XO,
Adore Me
The price felt great! Fabric was awesome. Loved the way it looked on me! Looking forward to showing my husband!
Thank you for the amazing review, Olivia! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi, Catherine! We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.