business logo of Adore Me

Adore MeReviews 13,306

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Alaska
1 review
0 helpful votes
Follow Emma E.
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So comfy!
February 19, 2018

Everything Ive bought from this brand has been fantastic! Everything has fit me comfortably and everything is so cute

Date of experience: February 19, 2018
Adore M. Adore Me Rep
over a year old

Hi Emma,

Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!

Best,
Adore Me

Wisconsin
1 review
0 helpful votes
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Va va voom
February 19, 2018

Looks great keeps the girls in and feels and looks great. Husband loves the look. Looks great under blouse or t shirts panties look great and feel sexy

Date of experience: February 19, 2018
Adore M. Adore Me Rep
over a year old

Hello Maddie,

Thank you for the 5-star review.

We are delighted to hear that you had a fun shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your feminine body.

Don't forget we have brand new items at the beginnig of each month!

XO,
Adore Me

California
1 review
0 helpful votes
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Yes
February 19, 2018

I loved my linegre it fits well, it's not sung it fits right, I love the free mask and its in my budget

Date of experience: February 18, 2018
Adore M. Adore Me Rep
over a year old

Hi Jennie,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
help@adoreme.com

California
1 review
0 helpful votes
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Super sexy!
February 19, 2018

Love adore me! They have great products and some of my favorite pieces. Very easy returns as well! I love their loyalty program, and its easy to skip the month or get your money back if you forgot to.

Date of experience: February 18, 2018
Adore M. Adore Me Rep
over a year old

Hi Jessica,
Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you are enjoying our VIP subscription.
We are constantly working to improve our products and service in order to cater every customer needs. Please let us know if you would like assistance, our customer care team is always happy to help.
Best,
Adore Me,
help@adoreme.com

Illinois
1 review
0 helpful votes
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Beautiful & practical
February 20, 2018

Ive gotten 5 sets now, including my free set, and I havent been disappointed yet! Free fast shipping... cant be beat!

Date of experience: February 18, 2018
Sandra N. Adore Me Rep
over a year old

Hi Rebecca, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.

Tennessee
1 review
0 helpful votes
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Good quality
February 19, 2018

Everything I have ordered has been good quality An true to size. I would recommend adore me to my friends..

Date of experience: February 18, 2018
Adore M. Adore Me Rep
over a year old

Hi Pamela,
Thanks for the review!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com

California
1 review
0 helpful votes
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Absolutely ADORE my items
February 19, 2018

This is my first time ordering on Adore Me and I amazed by the quality and fit (very true to size)! I'm loving all my pieces!

Date of experience: February 18, 2018
Adore M. Adore Me Rep
over a year old

Hello Jessica,

Thank you for sharing your son's feedback.

Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the fit was perfect, but the quality as well.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

New York
1 review
0 helpful votes
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Amazing
February 20, 2018

Good quality super soft best bra Ive ever bought. Way better then Victoria secret. Fast service I can not wait to buy more

Date of experience: February 18, 2018
Sandra N. Adore Me Rep
over a year old

Hi, Rebecca! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

Rhode Island
1 review
0 helpful votes
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I LOVE Adore Me!
February 19, 2018

Love their selection, always changing the wardrobe and their excellent service. I will continue to order once a month if not more.

Date of experience: February 18, 2018
Adore M. Adore Me Rep
over a year old

Hello Tracy,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
help@adoreme.com

North Carolina
3 reviews
0 helpful votes
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I love the way that it fit. I am a large breasted woman with not the perkiest breast. This gown does not have cups and the girls were able to be at rest and still be sexy. Thank you!

Date of experience: February 18, 2018
Adore M. Adore Me Rep
over a year old

Hi Annette,
Thank you so much for your review- we always love getting feedback from our valued customers!
We would like to inform you that we are continuously working to provide you with the best fitting for the products that you purchase from our website. Furthermore, we are aware of the fact that it is truly important for our customers to receive the best service.
We will make sure to forward your feedback to our design department in order for us to maintain this experience simply adorable!
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com

Tennessee
1 review
0 helpful votes
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They are what I wanted
February 20, 2018

They fit perfectly, I'll be ordering more. They have so many to choose from. I can't wait to wear them. Wish I'd had them for Valentine's Day but they weren't here.

Date of experience: February 18, 2018
Florida
1 review
0 helpful votes
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Love its good
February 19, 2018

I love to shop at adore me its beautiful gorgeous& sexy and Also is very elegant comfortable especially the underwear two bras are so amazing to be Chammas are fabulous I will shop there for the rest of my life

Date of experience: February 18, 2018
Adore M. Adore Me Rep
over a year old

Hi Junie,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

Canada
10 reviews
11 helpful votes
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No reply AND no order
February 20, 2018
Updated review

So my three items that have taken a month I guess are lost though AdoreMe wont actually get back to me to verify that. So they sent me 2 vouchers... for 3 products? It would be nice if the customer care actually responded to the customers to let them know what was happening. I have now tried 4 times to contact them.

Now I have ordered my replacement items and only one has arrived (which I sadly had to exchange). I have tried contacting customer service so many times and no one will even respond. I hate that I love their products because their customer service is the absolute worst.

Date of experience: February 18, 2018
Adore M. Adore Me Rep
over a year old

Hello Katie,

Thank you for bringing this to our attention.

Unfortunately, Canada post does not offer us tracking, therefore we cannot investigate with them what may have happened to your packages. We cannot leave our clients without their packages, though, therefore we have the policy in place to replace the sets if the postal services are unreasonably delayed like in your case.

We have to assume that the packages are lost as the regular shipping time is 2 weeks for Canadian customers. A rare 1 or 2 weeks delay can be explained if there are unforseen obstacles, but more than that is unlikely and unacceptable, the reason why we opt to replace these packages. We are terribly sorry that we missed one of your sets and have offered only 2 vouchers instead of three. We have generated a third one to remedy this, you should receive an email about this. We have also added enough store credit to cover the shipping fee to Canada.

We are deeply sorry about the whole situation. When the shipping time is already 2 weeks any further delays are understandably frustrating. We do hope that we could alleviate some of the disappointment this has caused by offering a replacement.

Kind regards,
Adore Me

Thank you for your patience and understanding.

Kind regards,
Adore Me


Still no order
February 13, 2018
Previous review

My orders were SHIPPED on the 20th of January and I still have not received them. There is no tracking available so I am just supposed to sit and wait and hope it shows up. There was no acknowledgement about the order previously arriving damaged. Heaven help me if this order doesn't work and has to be sent back again. What a constant headache.

Date of experience: February 11, 2018
Tennessee
1 review
0 helpful votes
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I made my fiancé explode
February 19, 2018

The items were selected by my guy and he absolutely loved it on me. And I felt like the desire in his eyes. Thank you adore me

Date of experience: February 17, 2018
Sandra N. Adore Me Rep
over a year old

Thanks for shopping with us, Stacie. And, don't forget that we're always here if you need us.

New York
1 review
0 helpful votes
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Very good
February 18, 2018

I loved the service i received. Made my experience worth coming back. Thank you. I loved my purchase

Date of experience: February 17, 2018
Adore M. Adore Me Rep
over a year old

Hi Ihisha,
Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me

New Jersey
1 review
0 helpful votes
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Beautifully Delicate
February 18, 2018

Love the new set. Its prettier than pics on line. Fits perfectly. I was pleasantly surprised. The details are not visible online but love them. Placement is perfect

Date of experience: February 17, 2018
Adore M. Adore Me Rep
over a year old

Hi Gina,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We will take into consideration the information you have provided by forwarding it to the most appropriate department.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me

Texas
1 review
0 helpful votes
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Great product and excellent quality
February 19, 2018

The only thing I have to complain its that I ordered a different color, but, my boyfriend liked it anyway so, no worries

Date of experience: February 17, 2018
Sandra N. Adore Me Rep
over a year old

Hi Mery, thanks for taking the time to review us! Great to hear that you find product and quality great but we regret that you received the incorrect color. This is not definitely the Adore Me experience we want you to have. I'd be sure sure to forward this to our team so we can look into this further!

Rest assured that you can always contact us back should there be any mishap or if you need anything. We're here to support you.

Washington
1 review
0 helpful votes
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Loved it!
February 18, 2018

This is the third bra/panty set I've purchased and love every one of them. I have always loved pretty lingerie. I am in my late 60's and Adore Me still makes me feel so young and sexy.

Date of experience: February 17, 2018
Adore M. Adore Me Rep
over a year old

Hello Linda,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
help@adoreme.com

Tennessee
1 review
0 helpful votes
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Everything fit perfect and the material was great. My boyfriend loved it and was stunned on how beautiful I looked on Valentine's day

Date of experience: February 17, 2018
Adore M. Adore Me Rep
over a year old

Hi Aliuska,

Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!

Best,
Adore Me

New Jersey
1 review
0 helpful votes
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Loved it!
February 18, 2018

Very different but super fun and my husband loves it. The thong is a bit scratchy from the lace, but otherwise comfortable.

Date of experience: February 17, 2018
Adore M. Adore Me Rep
over a year old

Hi Deb,

Thank you for reviewing Adore Me! We are delighted to hear that you had a fun experience.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com