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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
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Looks great keeps the girls in and feels and looks great. Husband loves the look. Looks great under blouse or t shirts panties look great and feel sexy
Hello Maddie,
Thank you for the 5-star review.
We are delighted to hear that you had a fun shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your feminine body.
Don't forget we have brand new items at the beginnig of each month!
XO,
Adore Me
I loved my linegre it fits well, it's not sung it fits right, I love the free mask and its in my budget
Hi Jennie,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
help@adoreme.com
Love adore me! They have great products and some of my favorite pieces. Very easy returns as well! I love their loyalty program, and its easy to skip the month or get your money back if you forgot to.
Hi Jessica,
Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you are enjoying our VIP subscription.
We are constantly working to improve our products and service in order to cater every customer needs. Please let us know if you would like assistance, our customer care team is always happy to help.
Best,
Adore Me,
help@adoreme.com
Ive gotten 5 sets now, including my free set, and I havent been disappointed yet! Free fast shipping... cant be beat!
Hi Rebecca, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.
Everything I have ordered has been good quality An true to size. I would recommend adore me to my friends..
Hi Pamela,
Thanks for the review!
Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.
Let us know if you have any questions! We’re always here to help.
XO,
Adore Me
help@adoreme.com
This is my first time ordering on Adore Me and I amazed by the quality and fit (very true to size)! I'm loving all my pieces!
Hello Jessica,
Thank you for sharing your son's feedback.
Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the fit was perfect, but the quality as well.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
help@adoreme.com
Good quality super soft best bra Ive ever bought. Way better then Victoria secret. Fast service I can not wait to buy more
Hi, Rebecca! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Love their selection, always changing the wardrobe and their excellent service. I will continue to order once a month if not more.
Hello Tracy,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
help@adoreme.com
I love the way that it fit. I am a large breasted woman with not the perkiest breast. This gown does not have cups and the girls were able to be at rest and still be sexy. Thank you!
Hi Annette,
Thank you so much for your review- we always love getting feedback from our valued customers!
We would like to inform you that we are continuously working to provide you with the best fitting for the products that you purchase from our website. Furthermore, we are aware of the fact that it is truly important for our customers to receive the best service.
We will make sure to forward your feedback to our design department in order for us to maintain this experience simply adorable!
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com
They fit perfectly, I'll be ordering more. They have so many to choose from. I can't wait to wear them. Wish I'd had them for Valentine's Day but they weren't here.
I love to shop at adore me its beautiful gorgeous& sexy and Also is very elegant comfortable especially the underwear two bras are so amazing to be Chammas are fabulous I will shop there for the rest of my life
Hi Junie,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com
So my three items that have taken a month I guess are lost though AdoreMe wont actually get back to me to verify that. So they sent me 2 vouchers... for 3 products? It would be nice if the customer care actually responded to the customers to let them know what was happening. I have now tried 4 times to contact them.
Now I have ordered my replacement items and only one has arrived (which I sadly had to exchange). I have tried contacting customer service so many times and no one will even respond. I hate that I love their products because their customer service is the absolute worst.
Hello Katie,
Thank you for bringing this to our attention.
Unfortunately, Canada post does not offer us tracking, therefore we cannot investigate with them what may have happened to your packages. We cannot leave our clients without their packages, though, therefore we have the policy in place to replace the sets if the postal services are unreasonably delayed like in your case.
We have to assume that the packages are lost as the regular shipping time is 2 weeks for Canadian customers. A rare 1 or 2 weeks delay can be explained if there are unforseen obstacles, but more than that is unlikely and unacceptable, the reason why we opt to replace these packages. We are terribly sorry that we missed one of your sets and have offered only 2 vouchers instead of three. We have generated a third one to remedy this, you should receive an email about this. We have also added enough store credit to cover the shipping fee to Canada.
We are deeply sorry about the whole situation. When the shipping time is already 2 weeks any further delays are understandably frustrating. We do hope that we could alleviate some of the disappointment this has caused by offering a replacement.
Kind regards,
Adore Me
Thank you for your patience and understanding.
Kind regards,
Adore Me
My orders were SHIPPED on the 20th of January and I still have not received them. There is no tracking available so I am just supposed to sit and wait and hope it shows up. There was no acknowledgement about the order previously arriving damaged. Heaven help me if this order doesn't work and has to be sent back again. What a constant headache.
The items were selected by my guy and he absolutely loved it on me. And I felt like the desire in his eyes. Thank you adore me
Thanks for shopping with us, Stacie. And, don't forget that we're always here if you need us.
I loved the service i received. Made my experience worth coming back. Thank you. I loved my purchase
Hi Ihisha,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
Love the new set. Its prettier than pics on line. Fits perfectly. I was pleasantly surprised. The details are not visible online but love them. Placement is perfect
Hi Gina,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We will take into consideration the information you have provided by forwarding it to the most appropriate department.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
The only thing I have to complain its that I ordered a different color, but, my boyfriend liked it anyway so, no worries
Hi Mery, thanks for taking the time to review us! Great to hear that you find product and quality great but we regret that you received the incorrect color. This is not definitely the Adore Me experience we want you to have. I'd be sure sure to forward this to our team so we can look into this further!
Rest assured that you can always contact us back should there be any mishap or if you need anything. We're here to support you.
This is the third bra/panty set I've purchased and love every one of them. I have always loved pretty lingerie. I am in my late 60's and Adore Me still makes me feel so young and sexy.
Hello Linda,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
help@adoreme.com
Everything fit perfect and the material was great. My boyfriend loved it and was stunned on how beautiful I looked on Valentine's day
Hi Aliuska,
Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Very different but super fun and my husband loves it. The thong is a bit scratchy from the lace, but otherwise comfortable.
Hi Deb,
Thank you for reviewing Adore Me! We are delighted to hear that you had a fun experience.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Emma,
Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me