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Member since January 2018

  • Reviews 10
  • First to Review 1
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Review Distribution

5 stars
7
4 stars
3 stars
2
2 stars
1 star
1

10 Reviews by Katie

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HotTopic

HotTopic

4/19/18

I wish I could give it a higher rating. I love everything about this store! Even in store people working there are amazing. LOVE LOVE LOVE

AdoreMe

AdoreMe

2/20/18
• Updated review

So my three items that have taken a month I guess are lost though AdoreMe wont actually get back to me to verify that. So they sent me 2 vouchers....for 3 products? It would be nice if the customer care actually responded to the customers to let them know what was happening. I have now tried 4 times to contact them.

Now I have ordered my replacement items and only one has arrived (which I sadly had to exchange). I have tried contacting customer service so many times and no one will even respond. I hate that I love their products because their customer service is the absolute worst.

Tip for consumers: If you live in Canada you might want to rethink ordering from them. They have great products but chances are you'll never see them.

Service
Shipping
“Still no order”
2/13/18
• Previous review

My orders were SHIPPED on the 20th of January and I still have not received them. There is no tracking available so I am just supposed to sit and wait and hope it shows up. There was no acknowledgement about the order previously arriving damaged. Heaven help me if this order doesn't work and has to be sent back again. What a constant headache.

Tip for consumers: Unless you live in the states just stay away. Don't expect good customer service.

“Horrible customer service and shipping time”
1/21/18
• Previous review

To be fair I love their sets (so long as they are not damaged when you get them), but to get them shipped to Canada can take a month or more. If you have to exchange them.... you get the idea. Now they are "behind in processing" so I have no idea when my orders will even be sent out let alone delivered. No one can help me. If I try for a refund instead I'm out restocking fee. I had previously recommended them to my friends even with the delivery taking so long but I won't be now, and I certainly won't be ordering again.

JustFab

JustFab

2/14/18

The customer service reps I've dealt with through the page are HORRIBLE, though not as bad as adores.com. The footwear is great for the price and I love it, however I have not been happy with their clothing line at all. Seems very cheaply made and not comfortable. I will be ordering from them again but I will stay away from the clothes.

BodyCandy

BodyCandy

2/12/18

Awesome prices, fast shipping. I wish they had it listed in CAD funds but thats about it. They have a very wide assortment of body jewelry and they are worth every penny.

Markswarehouse

Markswarehouse

2/12/18

I would have given them 5 stars before but this year I ordered two pyjama sets for Christmas and they fell apart immediately. They did tell me I could take them in but it was the Christmas rush and my kids were sick so I just couldn't get there. It's sad because I order two sets every year. We have ordered other items and it's been great but just be cautious and REALLY check the quality. There stuff isn't cheap. Even on clearance lol.

Lasenza.ca

Lasenza.ca

2/12/18

I love getting deals there. Decent enough quality, and fast shipping. EXCELLENT customer service. I prefer them over other online bra sites.

Ardene

Ardene

2/12/18

The clothes are fun, don't cost an arm and a leg, and ships very quickly. The only time I contacted customer service it was a good experience.

Aerie.com

Aerie

2/12/18

I love the items they sell. Super soft and comfortable. Just like with American eagle they provide great tracking and customers service. Definitely a good company to order from.

AmericanEagleOutfitters

AmericanEagleOutfitters

2/12/18

I love shopping at American eagle. Relatively fast shipping with great tracking. Great prices and amazing customer service. I recommend them to everyone. You really won't be disappointed.

ipsy

ipsy

2/12/18

I love Ipsy. I love the samples and quality of samples they provide. I even love the bags. They have the most incredible customer service. My bag never arrived and they were very quick to replace it for me. I will always use Ipsy!

Katie Has Earned 7 Votes

Katie C.'s review of HotTopic earned a Very Helpful vote
Katie C.'s review of BodyCandy earned a Very Helpful vote
Katie C.'s review of ipsy earned a Very Helpful vote
Katie C.'s review of Ardene earned a Very Helpful vote
Katie C.'s review of JustFab earned a Very Helpful vote
Katie C.'s review of JustFab earned a Well Said vote

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