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Adore MeReviews 13,306

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Missouri
1 review
4 helpful votes
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Awful
March 14, 2018

I ordered a swim suit on Feb 28th. I still don't have it, and no one at the company can give me an update. They offered me a store credit, but if you never get a product, what's the point. I was very excited to try this company but I don't feel I will order again. They did not delay in taking my money. Buyer beware!

Date of experience: March 12, 2018
Adore M. Adore Me Rep
over a year old

Hello Lisa,

Thank you for your honest review.

We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore we wanted to address this with a resolution. We have contacted you via email and we hope to be able to remedy this.

Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.

Kind regards,
Adore Me

Costa Rica
1 review
0 helpful votes
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Love it
March 14, 2018

Its perfect and I love it. True to size. Very sexy and great quality. It arrives quickly in excellent condition

Date of experience: March 12, 2018
Adore M. Adore Me Rep
over a year old

Hi Soleil,

Thanks for the great review!

We are delighted to hear that your choice for lingerie is AdoreMe.com, as here we always want to ensure you consistently receive good quality, perfectly fit garments and excellent services.

Hope we will impress you again and again!

XO,
Adore Me
help@adoreme.com

Hawaii
1 review
2 helpful votes
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I placed my order on Feb 23rd and have tried to contact Adore Me via email, text, chat and phone, all to no avail. There was no response to the email, text or chat, and after calling three times, all to get connected to an automated recording saying, "No one is here to assist you," I am done with this company.

My friend works for them and after she had such high praise, I decided to give them a whirl, but this is just absurd. 5 to 7 days free delivery? Give me a break. It has been three weeks and it is still "processing" with no way to reach any customer service representative.

Should my items ever arrive, I will be sure to NEVER order from them EVER again.

Date of experience: March 11, 2018
Adore M. Adore Me Rep
over a year old

Hello,

Thank you for your honest review.

We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore we wanted to address this with a resolution. We have contacted you via email and we hope to be able to remedy this.

Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.

Kind regards,
Adore Me

Nevada
1 review
1 helpful vote
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Best Bikini ever!
March 11, 2018

I recently purchased a bikini from Adore Me, and I love everything about it! Im usually weary of purchasing bikinis online due to my bust size (the tops end up too small) but the fit was perfect for my size! It makes me feel incredible and thats hard to find! I am definitely buying more!

Date of experience: March 11, 2018
Adore M. Adore Me Rep
over a year old

Hello Lauren,

Thank you for the valuable feedback.

We are truly happy that you loved your new style and that the small details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
help@adoreme.com

Minnesota
1 review
2 helpful votes
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Easy
March 11, 2018

I got a promo code for $20.00 off any purchase and i got 2 sets (bra and thong) and it was free and since i was a VIP member shipping was free so i got 2 free sets. Best of all it only took about one week to ship.

Date of experience: March 10, 2018
Adore M. Adore Me Rep
over a year old

Hi Sophie,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We will take into consideration the information you have provided by forwarding it to the most appropriate department.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com

Texas
1 review
1 helpful vote
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Bra very Pretty and comfortable
March 11, 2018

Love the bra- I had purchased the nude colored one and wanted another tee shirt bra in a different color. The hipster 0X panties I thought would fit were too small- wearable but too low at the waistband to be flattering for me.

Date of experience: March 10, 2018
Adore M. Adore Me Rep
over a year old

Hi Christine,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new bra. We have forwarded your feedback about the panties.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

Texas
1 review
1 helpful vote
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I love adore me
March 11, 2018

I love adore me because I can order what I am looking for instead of going to Walmart and they don't have what I want.

Date of experience: March 10, 2018
Adore M. Adore Me Rep
over a year old

Hi Georgeanna,

Thanks for the great review!

We are delighted to hear that your choice for lingerie is AdoreMe.com, as here we always want to ensure you consistently receive good quality, perfectly fit garments and excellent services.

Hope we will impress you again and again!

XO,
Adore Me
help@adoreme.com

Virginia
1 review
1 helpful vote
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So happy with my purchases!
March 11, 2018

Quality product, love my bathing suit! Ordered another bra and panty set the same day I received my first order, because I over my first set

Date of experience: March 10, 2018
Adore M. Adore Me Rep
over a year old

Hi Christina,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

Arizona
1 review
1 helpful vote
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Pretty damn good.
March 11, 2018

I love it. I felt great in it and Ive made a lot more purchases from this site because of it. I feel good with everything I purchase from them and I will continue as long as my bank account allows

Date of experience: March 10, 2018
Adore M. Adore Me Rep
over a year old

Hello Danni,

Thank you for the valuable feedback.

We are truly happy that you loved your new style and that the small details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
help@adoreme.com

New York
1 review
1 helpful vote
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Love my purchases
March 11, 2018

Have made several purchases from Adore Me and have loved every one. It fits great and is so pretty. Great price and so convenient.

Date of experience: March 9, 2018
Adore M. Adore Me Rep
over a year old

Hi,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
help@adoreme.com

Pennsylvania
1 review
0 helpful votes
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Love it
March 9, 2018

Great Size Collection. Happy From Start To Finish...,... thanks...,...,... gggvfgvvbbhhjbvghjt Skandia of so is see since local look Jen bath go lap Jason just

Date of experience: March 9, 2018
Adore M. Adore Me Rep
over a year old

Hello Desharae,

Thank you for awesome review.

We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!

XO,
Adore Me

Georgia
1 review
5 helpful votes
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I placed an order with this company on February 21st. When I ordered the website said orders would ship in 1-2 days and arrive in about a week. It is now March 9th (16 days later) and my order hasn't even been shipped. I contacted customer service on March 1st to see what was going on; on March 3rd I was told that there was a delay at the warehouse but that my order should ship within a day or so. I waited a few more days and contacted customer service again on March 6th, and then again on March 7th; both of these attempts to reach someone have gone unanswered. I will now be contacting my bank to dispute the credit card charge. Buyer beware with this website.

Date of experience: March 8, 2018
Adore M. Adore Me Rep
over a year old

Hello Dedra,

Thank you for your honest review.

We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore our colleagues have addressed this with a compensation. We do hope that the resolution was acceptable.

Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.

Kind regards,
Adore Me

Pennsylvania
1 review
1 helpful vote
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Pleased more than just myself.
March 10, 2018

Hubby and I love this set. I was given a free set because my last was less than pleasing. I was just about done with Adore Me. However, this set has renewed my loyalty to them. Thank you Adore Me! This set is SEXY! With velvet straps and band and tiny gold plates on both the panties and bra give it a pop without making it gaudy. Black velvet, lace and gold are a match made in sex appeal heaven. You will ooze sexiness in this set. If your s. O. isnt all over you and this set off within minutes, you might need a new one, man that is. Or, leave it on with a pair of stilettos to drive the boys WILD af.

Date of experience: March 8, 2018
Adore M. Adore Me Rep
over a year old

Hi Karen,
Thanks for the fantastic review!

We’re happy to hear you had a great experience with the service and design. We love the way you described the style. Exactly! Flirtyness and glam is combined! Hope we can impress you again and again!

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Georgia
1 review
1 helpful vote
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Loved it
March 10, 2018

It's a really nice set it fit wonderfully it's very pretty and cute I loved the way it made me feel and my husband loved it too

Date of experience: March 8, 2018
Adore M. Adore Me Rep
over a year old

Hello Amelia,

Thank you for your exciting review.

We are glad that we stood out it terms of fit and look. Fantastic quality is what we aim for and we are thrilled that you are satisfied with our selection.

Take a peek at our new designs each month. We bring in dazzling products regularly.

XO,
Adore Me

Washington
1 review
1 helpful vote
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Very very nice loved it
March 10, 2018

My friend loved it once I got the right size (my fault)
Very nice fit looks sexy sexy bra is very supportive for larger breasts.

Date of experience: March 8, 2018
Adore M. Adore Me Rep
over a year old

Hi Dionne,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

Washington
1 review
0 helpful votes
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Great
March 10, 2018

My items fit right and were actuall size. The color was same as the picture also. AAA*++++++++ will be buying often

Date of experience: March 8, 2018
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Tara! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

Connecticut
1 review
1 helpful vote
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Me encanta
March 10, 2018

La amo me encanto es cómoda la calidad es buenísima a mi esposo le encanto tengo la vip membresia y me gusta mucho

Date of experience: March 8, 2018
Adore M. Adore Me Rep
over a year old

¡Hola Susana!

Gracias por su comentario.
Estamos encantados de que haya estado satisfecho con el producto. Tenemos nuevos estilos en el sitio.

Cordialmente,
Adore Me

California
1 review
1 helpful vote
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Perfection
March 10, 2018

Ive never found bras in my size that were both cute and functional... Im really pleased so far with all my purchases.

Date of experience: March 8, 2018
Adore M. Adore Me Rep
over a year old

Hi Shayla,
Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

Virginia
1 review
0 helpful votes
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Great buy!
March 10, 2018

Very comfortable! For a true to size and is very cute on, the cutouts give it just enough to make it sexy.

Date of experience: March 7, 2018
Sandra N. Adore Me Rep
over a year old

Hi, Alisyn! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!

And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.

Mississippi
1 review
0 helpful votes
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Love it
March 9, 2018

This set was a great fit. I feel like it was true to size. Colors were great. I'm really enjoying this set.

Date of experience: March 7, 2018
Adore M. Adore Me Rep
over a year old

Hi Kayla,
Thank you so much for your review- we always love getting feedback from our valued customers!
We would like to inform you that we are continuously working to provide you with the best fitting for the products that you purchase from our website. Furthermore, we are aware of the fact that it is truly important for our customers to receive the best service.
We will make sure to forward your feedback to our design department in order for us to maintain this experience simply adorable!
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com