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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
Business Highlights
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I was skeptical about joining at first and never have bough lingerie in store let alone online. But the piece that I got was lovely! It fit me just right. Im small up top and also pretty tall and got a small and it fit me good. My boyfriend loved it. Ordered another one also. Havent tried the bras or anything else but I plan too! Shipping was fast and easy. Members get it free which I love. Also very easy to skip the months you dont want to pay. And if you forget then it goes to a credit which you can use later on so whats not to love?
Pay no attention to the "free shipping" because they don't ship. No confirmation email, no communication. The only reason I ordered from here was that I received a gift card. I still have a balance but I won't be back. They will not have repeat business from me. Stick with amazon for any online shopping.
Hello Morgan,
Thank you for your valuable feedback.
This information helps us to hear the truth about our products directly from the source that matters the most, you! We will make sure to forward your feeedback both to our warehouse and the carrier so that they can analyse what went wrong and improve the service. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience.
We assure you that we do not take this lightly, and to express our apology in more than just words we have applied $24.97 worth of store credit to your account so that it can cover the price of a guaranteed express shipping in case of a future order.
Please accept our sincere apologies for all the inconvenience this has caused you.
Kind regards,
Adore Me
First time buying from this site. Can say that I'm pleasantly surprised by the quality of everything. As well as one of the few sites that have my size. Being a plus size woman with a big bust is a curse when it comes to bra shopping. First purchase was the 5 for $20 panties deal. Love every one of them. Then bought a shirt bra and panties set. The bra is comfy, soft and I can't wait to wear it when I go out. Love this site! I'll be buying more in the future.
Hi Lauren,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
help@adoreme.com
Even after having a bit of a mishap during the Valentines sale, I was extremely pleased with how customer service dealt with the issue! Absolutely love it!
Hi Abagail,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
help@adoreme.com
I love my new lingerie and bras and panties and swimsuits. I am thrilled when my shipment comes every month. Fit is true to size. Affordable prices.
Hi Kim,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We designed the chic box with lots of love so that it feels always like a treat when you receive them.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com
True to size, well made, comfortable, great design, hubby loved it! Need to make in other colors so I can buy 4 more.
Hello Jody,
Thank you for awesome review.
We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!
XO,
Adore Me
I havent purchased anything Ive been dissatisfied with yet. Having said that, I love this set! Sexy and comfortable, with pretty decent quality for the price. I also really like the see-through material on the chest
Hi Nicole,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com
Never thought I would have ordered a bathing suit like this one and without trying it on first, but so glad I did. It is cute, sexy, comfy, adorable!
Hi Norma,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
Placed an order on 12/29/17. I finally canceled the order on 1/14/18 because it had not shipped in the guaranteed time of 1-2 business days. I was told on several occasions they were switching warehouses and they were trying their hardest to get all the orders out ASAP. 4 days after I canceled I got an email stating every item I ordered had been sold out. After I canceled and waited a couple of weeks and tried again. Placed an order on 2/7/18. Been in contact with the company NUMEROUS times through email and phone. Was told they received way more orders in February than anticipated and are behind, Ok, I understand I can wait. I emailed or called them every few days trying to get an update on my order. Received and email today (3/6/18) that my order had been canceled and were issuing a full refund. They claim all the products (8 different bra and panty sets) had been sold out. I can't believe they can actually conduct business like this. Their sets are cute and really good pricing that that is why I was willing to give it time. I may try once more and if it doesn't work then I will have to go somewhere else.
Hello Lisa,
Thank you for your honest review.
We are deeply sorry to hear about the mess related to your order. We always take the full blame for such situations offering a replacement voucher or a refund per the customer's preference. And as a token of our appreciation of you as a customer we have also issued $10 worth of store credit to atone for the inconvenience.
The fact that on top of this you also experienced processing issues is regrettable as this is not the kind of service that we would like to give. We have a second warehouse as of a few weeks ago and we hope this will allow us to ship out the orders with a reestablished efficiency.
Please accept our sincere apologies.
Kind regards,
Adore Me
I ordered from them last month and the 1 to 2 days they need is incorrect it's been that plus and plus so I contacted them to see if I could get an update yeah. That has been the biggest run around of my life. If i don't recive the product by the end of the week or a refund i will be contacting the attorney generals office in new york
Hello Patrick,
Thank you for your honest review.
We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore our colleagues have addressed this with a resolution. They have contacted you via email with the refund transaction details.
Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.
Kind regards,
Adore Me
I order two swim suits and two lingerie sets for my honeymoon and the fit was amazing. I will definitely order more things from here!
Thank you for the amazing review, Phylicia! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
I am very happy with all my items that I have purchased and I will continue to purchase from you. They all fit just right and when I need to return and exchange I haven't had any problems. Thank you
Hi Casey,
Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you loved how easy the exchange process was.
We are constantly working to improve our products and service in order to cater to every customer's needs. Please let us know if you would like assistance, our customer care team is always happy to help.
Best,
Adore Me,
help@adoreme.com
Loved all 8 bras I've received, I did however have a couple issues with the panties. 2 were too small. I didn't want to return because you have to return the whole set and I know they were out of my size for a replacement. I wish we were able to return (unworn tagged? Panties to get a different size, without the bra. Other than that... LOVE my new bras. All 25 of my old ones are going in the trash!
Hello Susan,
Thank you for sharing your feedback.
Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed to hear how much you loved your sets.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
help@adoreme.com
I ordered 3 different plus size sets and signed up for the VIP. They came quickly and I loved every one.
Hi Sarah,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We will take into consideration the information you have provided by forwarding it to the most appropriate department.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com
I have fallen in love with Adoreme and their product line. Not only are they very reasonably priced but their products are of great quality and my package was delivered early! Unbeatable, I will be spending ALL of my extra cash here.
Hi Felicia,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
help@adoreme.com
Great customer service, and willing to work with you. I recently purchased an item that was too small, and they took back the item and gave me a code to buy a new one for free. Their clothes are always comfortable.
Hi Katrena,
Thanks for the fantastic review!
We’re happy to hear you had a great experience with the service and selection. We love the way you described the exchange process. Exactly! The easiest exchange process ever! Hope we can impress you again and again!
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
help@adoreme.com
Everything is beautiful and it always fits! Adore ME is the only place I buy from. Highly recommend!
Hi Lindsay
Thanks for the review!
Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.
Let us know if you have any questions! We’re always here to help.
XO,
Adore Me
help@adoreme.com
This is the best lingerie I've ever had the pleasure of wearing. Fit is perfect and looks and feels good on.
We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.
Adore Me has a great collection of lingerie, sleepwear, and slippers. My last order was the best pair of PJs that Ive ever owned. Slick, cozy material, great stitching, and runs s little large, so I get an ego boost to boot. The sleepwear is optimal. Thats what kind of customer I am.
Hello,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
help@adoreme.com
I love my bra and panty sets! They are comfortable, fit great and look fabulous! My order was delivered on time and I love how ithey were packaged. My husband says I look beautiful and sexy!
Hi, Gina! We work hard to meet customer expectations, and we're elated to hear you love our line. We offer a new collection each month. Come and see us soon for more adorable lingerie!
And, don't forget that we’re always here if you need us.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Kim! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.