business logo of Adore Me

Adore MeReviews 13,306

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Amazing quality, great pricing!
March 29, 2018

I was honestly very skeptical at first, mainly because Victoria's Secret has been my go to brand since I was first able to wear a bra. Let me tell you, I am totally obsessed with Adore Me now! SO comfortable and for a fraction of the price of what I would have normally paid! I am so glad I gave them a try, you should too!

Date of experience: March 27, 2018
Adore M. Adore Me Rep
over a year old

Hello Michelle,

Thank you for the 5-star review.

We are delighted to hear that you had an addictive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.

Don't forget we have brand new items at the beginnig of each month!

XO,
Adore Me

North Carolina
1 review
1 helpful vote
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Nothing has changed.
March 28, 2018
Updated review

I have only recieved an email from customer service that my problem was solved. IT IS NOT SOLVED. All I want is my money back. I don't even want my order anymore.

Date of experience: March 26, 2018

This is absolutely ridiculous. DO NOT BUY FROM ADORE ME. They have ZERO customer service. I have called several times and hung up on "we cannot get to your call right now" and then click. I signed up for VIP unaware that they would charge my cc $40 every month. I am beyond upset. Still trying to get my money back. I cant even cancel my order because it has not been processed but they sure as hell charged my card for it! DO NOT BUY FROM ADOREME

Date of experience: March 21, 2018
Arizona
1 review
1 helpful vote
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Soooo comfy!
March 28, 2018

This set is as comfortable as it looks. I could wear this all day under anything. It's like the comfort of a sports bra but with all the shape and support of a regular underwire bra. The thong is also great with athletic clothes or the rest of my wardrobe.

Date of experience: March 26, 2018
Adore M. Adore Me Rep
over a year old

Hi Charlotte,

Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!

Best,
Adore Me

Vermont
1 review
0 helpful votes
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The bra and panties fit so good
March 27, 2018

I underwire on the bra hunts a little by it then all underwires do.
I still like them, but yet think I will try with out nex

Date of experience: March 26, 2018
Adore M. Adore Me Rep
over a year old

Hello Karen,

Thank you for your review.

We are happy to let you know that we have a gorgeous selection of wire-free bras on our site.
https://www.adoreme.com/bras-panties/where/bras-shape/bralette

We do hope you will find something adorable.

Kind regards,
Adore Me

California
1 review
0 helpful votes
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LUCIA GREAT CHOICE!
March 26, 2018

I really loved the colors as well as the lace. The red and black along with the patterns go wonderful together. Fits great too!

Date of experience: March 26, 2018
Adore M. Adore Me Rep
over a year old

Hello Cynthia,

Thank you for your delightful review.

We are enchanted by the way you described our products. Our designers will be thrilled that you found the products to be exquisite.

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com

Washington
1 review
0 helpful votes
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I love my new lingerie! They feel so luxurious when I have them next to my skin. Your company's selections of fabric, color & texture makes me feel like a million bucks.

Date of experience: March 25, 2018
Adore M. Adore Me Rep
over a year old

Hi Vida,
Thanks for the fantastic review!

We’re happy to hear you had a great experience with the service and design. We love the way you described the style. Exactly! Flirtyness and glam is combined! Hope we can impress you again and again!

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Pennsylvania
2 reviews
0 helpful votes
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At my bra size, style is typically the first thing to go and I still have to pay obscene prices to get something thats generally comfortable. I was pleasantly surprised to find that the bra & lingerie fit well, the style was frilly and fun, AND the price wasnt outrageous! There was less variety in my size than smaller sizes but it was still a win for me!

Date of experience: March 25, 2018
Adore M. Adore Me Rep
over a year old

Hi Elizabeth,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
help@adoreme.com

New Jersey
2 reviews
0 helpful votes
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Happy
March 27, 2018

I love my new items they came on a timely manner too. They fit perfectly and now I can wear my new outfits with my beautiful bras and enjoy my new night gowns.

Date of experience: March 25, 2018
Adore M. Adore Me Rep
over a year old

Hello Darlene,

Thank you for awesome review.

We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!

XO,
Adore Me

New York
1 review
0 helpful votes
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Great experience!
March 27, 2018

Fits so comfortably and the return/exchange policy was so easy to use when I ordered a size too big!

Date of experience: March 25, 2018
Adore M. Adore Me Rep
over a year old

Hello Elizabeth,

Thank you for the wonderful review.

We are thrilled to hear that the material was soft and comfortable. We aspire to design lingerie that hugs you so perfectly that you do not want to take it off. We also never forget to spice the designs with just the right amount of sexyness. We are glad that we could be the ones to deliver this experience to you.

Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.

XO,
Adore Me

Washington
1 review
0 helpful votes
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Nice fit
March 27, 2018

Everything fit and looked good. Really comfortable and did not pinch. I would recommend this product.

Date of experience: March 25, 2018
Adore M. Adore Me Rep
over a year old

Hi Tiffany,
Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

Utah
1 review
0 helpful votes
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Great bras
March 27, 2018

I have ordered multiple styles and they fit true to size and have very good support. Very pretty as well.

Date of experience: March 25, 2018
Adore M. Adore Me Rep
over a year old

Hi Gina,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

New Jersey
1 review
0 helpful votes
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Great site
March 27, 2018

I love everything I've purchased from AdoreMe. The items are always beautiful and high quality. I would highly recommend AdoreMe to everyone looking for lingerie, swimsuits, and more.

Date of experience: March 25, 2018
Adore M. Adore Me Rep
over a year old

Hi Kimberly,

Thanks for the great review!

We are delighted to hear that your choice for lingerie is AdoreMe.com, as here we always want to ensure you consistently receive good quality, perfectly fit garments and excellent services.

Hope we will impress you again and again!

XO,
Adore Me
help@adoreme.com

Washington
1 review
0 helpful votes
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Great set
March 27, 2018

This set fit well, was made well, & looks great on. Definitely a good purchase. I'm a 32a, & the xs worked well.

Date of experience: March 25, 2018
Adore M. Adore Me Rep
over a year old

Hello Sarah,

Thank you for awesome review.

We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!

XO,
Adore Me

Utah
3 reviews
0 helpful votes
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Pretty for fabulous size women
March 27, 2018

Great selection for any body type they always have any color and size you need to return any item put in the box ups pick it up and they send you back your right size measure yourself for the first order then you how there sizing works

Date of experience: March 25, 2018
Adore M. Adore Me Rep
over a year old

Hi Jessica,

Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you loved how easy the exchange process was.

We are constantly working to improve our products and service in order to cater to every customer's needs. Please let us know if you would like assistance, our customer care team is always happy to help.

Best,
Adore Me,
help@adoreme.com

Illinois
1 review
0 helpful votes
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Love the bra
March 27, 2018

Love the fit of the bra the prices are great. The lot of different style to choose from. The customer service people is great to ask questions and get feedback on.

Date of experience: March 25, 2018
Adore M. Adore Me Rep
over a year old

Hi David,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
help@adoreme.com

New Jersey
1 review
0 helpful votes
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Amazing
March 27, 2018

I have bought 7 pairs since last year and this year. My daughter is a full figure woman who had problems finding Bra to fit her. I found Adore Me and wanted to cry when my daughter thank me and told me that she felt like a woman again Sexy. The smile on her face was Priceless.

Date of experience: March 25, 2018
Adore M. Adore Me Rep
over a year old

Hello Sonia,

Thank you for your kind words.

You have just voiced our thoughts. We aim to offer confidence with our gorgeous sets. We are delighted to hear that we have succeeded in your daughter's case. Check out our upcoming new styles at the beginning of the month. We plan to continue the series of beautiful sets.

XO,
Adore Me

Washington
1 review
0 helpful votes
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Crochet goddess
March 27, 2018

This is the best fitting one piece I have ever had! And the cream is amazing. It is a suit that wil look great on everyone

Date of experience: March 25, 2018
Adore M. Adore Me Rep
over a year old

Hi Kathy,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

Illinois
1 review
0 helpful votes
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Happy
March 27, 2018

Loved everything, exchanges were easy, pj's very comfortable, love vip price, a lot in my sizes. Wish there was xxs.

Date of experience: March 25, 2018
Adore M. Adore Me Rep
over a year old

Hello Ashley,

Thank you for the 5-star review.

We are delighted to hear that you have had a positive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.

Don't forget we have brand new items at the beginnig of each month!

XO,
Adore Me

Michigan
1 review
0 helpful votes
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Angelic
March 27, 2018

My boyfriend got this set for me as part of an anniversary gift and I loved wearing it for him! I feel so amazing in it he couldnt keep his hands off of me

Date of experience: March 25, 2018
Adore M. Adore Me Rep
over a year old

Hello Amanda,

Thank you for your review.

We are elated to hear that you loved the flirtyness of the designs. We hope to bring more sexy styles to your door in the near furture.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me

Florida
1 review
0 helpful votes
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A REAL SCAM
March 26, 2018

I order march 11 5 pcs for 190$ and order is always in processing. No news, only gift coupon 10$
Really shame. Never saw bull$#*! company like that.
I asked full refund and they respond me on facebook that is impossible.
The law is not the same. I will contact Visa this week to cancel this fake order.
If you think that i will give you 190$ like that, you can run again and again...
I know the rules of Ecommerce and you will have a chargeback in your face. It's only what you need.

Customers services double 00

Keep your money and your time!

Date of experience: March 24, 2018
Adore M. Adore Me Rep
over a year old

Hello Fabrice,

Thank you for your honest review.

We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore we wanted to address this with a resolution. We have contacted you via email and we hope to be able to remedy this.

Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.

Kind regards,
Adore Me