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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
Business Highlights
General
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My order was here within a week, and it fits perfectly. I was able to track my order which I really liked.
I love the designs and they all fit as expected, just follow the size guide that they have and you can't go wrong! The only complaint I have is with the customer service. I wanted to discuss an issue with a return (just changed my mind on the set) and I did not want to wait several days to recieve an email back from a customer service rep. The call played music and the standard recording of "thank you for holding, someone will be with you shortly" for about 10/15 minutes to then play a recording that no one was available to take my call and disconnect the call. I called again and the same thing. Fortunately, I have not had to deal a lot with their customer service because (other than this one time I ordered something that differed from my preferences such as contoured or unlined) I have loved every item I have received from adore me.
Hello Ashley,
Thank you for your honest review.
We are delighted to hear that you have had a positive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction. Unfortunately, it is indeed true that due to the packed season we have a high volume of calls resulting in long holding times on the phone. We apologize for this.
Don't forget we have brand new items at the beginnig of each month!
XO,
Adore Me
Products were great! However, it did take over a week longer to ship out then what was promised. But they were worth the wait.
Hi Gina,
Thanks for the great review!
We are delighted to hear that your choice for lingerie is AdoreMe.com, as here we always want to ensure you consistently receive good quality, perfectly fit garments and excellent services. We have duly noted the feedback about the shipping. We appreciate your patience in this matter.
Hope we will impress you again and again!
XO,
Adore Me
help@adoreme.com
I love the bra and panties they fit very well the only thing is the shipping took forever. I would say the panties are my favorite if I had to choose but overall very nice and will order again
I tried the other one thirdlove and was disappointed as they didn't go over a size a c cup for certain styles. Plus they're mos expensive. Adoreme is so much better.
AdoreMe is great. Fast and Free shipping. Plus sizes. Great customer service reps. Best box subscription I ever jad.
Hi Tiffany,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
help@adoreme.com
I love all the products you have. They try to add/change to new styles constantly which is great. Wish they had all products in all sizes. Im really glad you are changing your distribution center because that was the reason I was going to cancel my subscription with you all
Hello Ivan,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
help@adoreme.com
The bra and panties are beautiful. I have to return them for a smaller size and Adore me has made it so simple to do so. I wasted so much $ buying bras that never fit. So thankful Adore me was recommended by a sales girl at the mall.
Hi Alma,
Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you loved how easy the exchange process was.
We are constantly working to improve our products and service in order to cater to every customer's needs. Please let us know if you would like assistance, our customer care team is always happy to help.
Best,
Adore Me,
help@adoreme.com
Very disappointed with this company. This was my first time ordering from them. Very unhappy with the customer service they provide. Placed my order March 18th and was told it would arrive March 23rd. After emailing them MULTIPLE times and receiving automated responses back stating
"Hopefully, you will be happy with the outcome" and there was no outcome listed.
I finally called the company and spoke to someone. I asked when my expected shipping date was and she stated that she could not provide me with one. So I asked to cancel my order. She stated that they could not cancel the order when it has already been sent to the warehouse for processing. After requesting a manager, being told that the manager was going to tell me the same thing she had already told me. I explained that I would file a formal complaint against them.
The woman told me that the manager could not speak to me on the phone but she spoke to the manager and she stated that they could refund my money.
Just be honest! If they would have told me the order would be shipped in 3-4 weeks I probably would not have cancelled my order but when you read from a scripted prompt and aren't being honest with your customers you loose them and you loose your money with them. From reading others post I know that I'm not the only one that this is happening to. On their website before placing the order they should put that they are having shipping problems. This is wrong... Maybe they should not be taking orders if they are not able to fulfill them.
Hello Sara,
Thank you for your honest review.
We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore we wanted to address this with a resolution. We have contacted you via email and we hope to be able to remedy this.
Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.
Kind regards,
Adore Me
Excellent color, very comfortable and washes well, true to size. Would recommend to all sizes. Would love this in more colors.
Hello Rae,
Thank you for the wonderful review.
We are thrilled to hear that the material was soft and comfortable. We aspire to design lingerie that hugs you so perfectly that you do not want to take it off. We also never forget to spice the designs with just the right amount of sexyness. We are glad that we could be the ones to deliver this experience to you.
Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.
XO,
Adore Me
This bra is a lovely everyday bra. I was a little surprised it doesn't have a clasp - it's a pull on much like a sports bra. But the material is butter soft, and it has nice support even considering it's wireless. The panties are also super soft and fit amazing. It's like the go-to weekend (or casual workday) set! I bought in blue and it's super pretty.
Hi Laura,
Thanks for the fantastic review!
We’re happy to hear you had a great experience with your purchase. We love the way you described the style. Exactly! Comfort and sexyness is beautifully combined in all of our designs.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
help@adoreme.com
I've got my 2nd set which is a pijama and I love it, from the material to the fit. It's so cute and comfy. My lingerie is sexie and fits just right. Love the apparel, definitely going for more..
Hi, Liliana! We are delighted to hear that you love your new set! Did you also know we have a new collection every month? Check back soon for more adorable lingerie!
Loved this! Very flattering & beautiful color! I wish they had this in other bright colors. I will be ordering again!
Hello Kirby,
Thank you so much for your feedback. This insightful information helps us to hear about our products and service directly from the source that matters the most: our customers.
We would like to inform you that your feedback is truly important to us as this kind of information is always taken into consideration in order for us to improve our services.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments and excellent services from AdoreMe.com.
Rest assured that your request has been forwarded to our design department and we hope to cater to your needs in the near future.
Best,
Adore Me
help@adoreme.com
Ordering from adore me was a really great experience. Everything was perfect from the size fitting down to ordering and the timely manner in which my order was delivered. Really love the packaging as well!
Hi San,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com
I have to go to the store to pick out lingerie. They never carried my size in the cute styles. Since I've found this site my underwear draw is stuffed with cute lingerie I love to show off.
Hello Alice,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
help@adoreme.com
Everything fit perfectly. My only issues is slow shipping, but that will not stop me from shopping with AdoreMe.
Hi Lasonjayee,
Thank you so much for your review- we always love getting feedback from our valued customers!
We would like to inform you that we are continuously working to provide you with the best fitting for the products that you purchase from our website. Furthermore, we are aware of the fact that it is truly important for our customers to receive the best service.
We will make sure to forward your feedback to our design department in order for us to maintain this experience simply adorable!
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com
I absolutly loved my order patiently waiting for my next set to come I ordered a 44DDD and that was measured at Lane Bryant if fit tight but in a good way
Hi Antwonishia,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com
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Hi Mark,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
help@adoreme.com
I love how AdoreMe offers lingerie sets! So easy! It fit great and I love the style! Other websites you have to look for the matching panty or they don't have it in stock anymore.
Hi Jennifer,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We will take into consideration the information you have provided by forwarding it to the most appropriate department.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com
The material is really soft and it fits very well. This is the eighth set I've purchased, Adore Me never ceases to amaze.
Hello Alexis,
Thank you for the wonderful review.
We are thrilled to hear that the material was soft and comfortable. We aspire to design lingerie that hugs you so perfectly that you do not want to take it off. We also never forget to spice the designs with just the right amount of sexyness. We are glad that we could be the ones to deliver this experience to you.
Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.
XO,
Adore Me
I've ordered several swimsuits online in the past and they NEVER fit right. Usually the top fits and the bottoms are way off. So to be honest, I was expecting the same because I have a hard time finding bottoms that flatter my bum. Surprisingly, they fit PERFECT. My bum looks awesome ha! The sides of the bottoms don't hug my hips giving me muffin top. Overall, so happy with this swimsuit. I plan on buying more for sure!
Hello Shannon,
Thank you for expressing your love.
It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
help@adoreme.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, McKayla! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.