I subscribed and ordered may 12th I have never recieved my package and it's been almost a month . It's supposed to ship and recieved between 5-7 days I keep getting emails saying I've recieved it and I've replied saying even called that I've never recieved anything from them...I canceled my order and subscription and was hung up on ...poor customer service when i said i was ending subscription and the emails all say i only have a 7 day trial and it's up to send bk what i dont want ...i havent gotten anything...they wouldnt give me a refund until i get package and send it bk and they get it in there warehouse ..I'm glad i paid with paypal and made a dispute and got my money bk.. I'm not waiting another month to recieve something that they say should have been here within a week dont waste your money or time i was a 1st time customer and still havent recieved anything except a bill very unhappy