Adore Me

Bottom line is I was looking for something similar to a chemise/babydoll I already have. I bought the closest looking items that I thought might work, they don't look good on me at all. So I'm pretty disappointed and probably won't buy again. It's not exactly the website's fault, but it shows the limitations of guessing how things will look on you. And another thing is that they didn't have the colors I was looking for (a vibrant red).

The last set I receive didn't fit nicely and most of the ones I pick don't be in my size or not available

I find the Adore Me website easy to navigate, the information and pictures of the products are very helpful and the reviews very useful. I have only had to return one product for exchange, and the process was straightforward, easy and quick. I did once have a problem getting a promotional discount to work on the website, but a call to Adore Me was handled quickly and efficiently.
I have found a Adore Me and their website very user-friendly.

I once had a problem with a promotional code, not being recognized on the website. I called and a very confident and professional representative fix the problem very quickly. The friendliness and competency of the representative was excellent.
Recently, I ordered a product that did not fit and the return process was quick and easy.

Aways get a great variety of products that fit well. Shipping has improved but even during peak sales the wait is worth it. Easy to work with for exchanges the few times I had to send something back.

Took time to address my concerns and worked with me to resolve my concerns.

Purchase is easy, first delivery took quite some time. Some product colors are not what I expected. Overall quality is great and comfortable.

This sight is easy to maneuver. If I forget to opt out for a month they will quickly credit back a payment. The items are beautiful as well. Overall I really appreciate and enjoy Adore Me.

I made a purchase a while ago, and now that they have my credit card information, they keep withdrawing money every month as part of their VIP program (Which I did not sign up for). And there is no way to cancel this. It's so annoying and I'm so upset that a company would handle my personal information like this. Stay away from this company

Items I have gotten so far have had a massively varied quality and most are significantly over priced for what they are.
First box the return label didn't work, customer service was very frustrating with repeating my name at least five times to get a new label.
Second box also didn't immediately work but luckily with typing in the number it worked.
I will continue for now as I'm bad at shopping for clothes in general but at this point my opinion is neutral to negative.

I needed to order 3 gift cards for Christmas, on the app, I was only "allowed" to add one to my order…the instructions said that I'd get an email with the gift card…it's been a month and it still hasn't arrived. And needless to say, I'm now glad that I was only order one and not the 3 that I needed or I'd be out $150 instead of the $50…and I'm still 3 gifts short in my planning. VERY disappointed.

I love my undergarments! It gives me a sensual feeling. I'm more confident, comfortable, and cute on top of that. I love your products so much sometimes I buy my friends and family gifts to see why I love your products in tell them about Adore me ALL THE TIME.

Returned an unopened box well within the return window and they lied and claimed I didn't. Charged me over 300 dollars for a product I don't have THREE MONTHS after I returned it. Customer service refuses to help. They say it's against their policy to refund me. Currently reporting them to the authorities. DO NOT BUY FROM THESE PEOPLE.

Very satisfied with the product she loved it. She looked gorgeous in it. I just thought your shipping at times was awful slow.

I recently had implants so I was told no underwire. I still wanted sexy so I purchased two separate sets. Arrived on time and removed wires after making sure they fit. Beautiful! And comfortable. And my boyfriend loves them

Hi ADORE ME shoppers I've been with ADORE ME for almost 8 years because I really enjoy the product. I like the return policy and the variety of sizes of the product comes in. I hope they keep up the good work and I will continue to shop with the Adore me at any chance I get

I was charged 3 different times for all the items in the box, which is usually $200+, because they didn't get the box back in time. Every time I returned the box to my post office within the 7 day period for trying on. Every time they charged me it was for a box that was a few months ago. Why don't they notify the customers sooner that they didn't receive the box? I don't know, maybe they just want to try charging people for old boxes to get more money. Either way, I have had to cancel my subscription to this site because of the terrible return policies. I have attached the response I get everytime I complain about this happening

Ordered three items, and they were great! Shipping took awhile but loved the items once I got them

Very easy, reasonable prices,easy to return items,wonderful selection and sizes to choose from. I especially like the Elite bix.

I ordered a heart themed bra & panty set for a little romance and received them within the week

Often feels like anything in my size is thrown into a box. There needs to be a "don't ever send me this" option— I've gotten the cheap-feeling satin robe at least twice and I hate them… got knit boxer shorts last month, not something I have indicated any interest in. My color preferences are blues and greens, and I often get a whole box of mainly black.

Boxes are often late, a couple were lost and replaced. Customer service got the situation fixed, but I wasn’t really sure it was going to happen when I got off the phone because explanations weren’t very clear.

The service is horrible. The products are repeated on elite. I got 3 boxes recently and they all had an item that I already owned. I don't need 2 and they wouldn't allow a refund or anything. I could only return it for a new color. Which I also didn't want. I wanted a new option. So i cancelled. I was tired of dealing with getting the same items all the time.

They were nice but never helpful or wouldn’t offer any solution but just apologized. There wasn’t any urgency to help me or give me a refund. This is the 2nd time I’ve tried this company and we met both times with problems. I will not ever renew or buy from again.

I absolutely LOVED the sets that I pampered myself with! I felt (dare I say) SEXY and my boyfriend couldn't keep his eyes (and hands) off me. I can't wait to order from Adore Me again!

Customer service is top notch! Anytime I have had an issue (very few) customer service was easy to contact, VERY pleasant and easy to deal with. They were quick to resolve my issue. Love the products- sexy and practical and fits perfectly if you follow the measurements they provide. I've been a customer for over 4 years and I've never been disappointed. I would have given 5 stars if there was a way to purchase panties to sets separately. My initial bras always last longer than my panties and at times I would like to replace the ones to sets I've purchased. Luckily there are enough new cute things every month to keep me coming back. Love AM!

They didn't send my order during 5 days! But I paid for fast delivery! Last order wasn't full, and i had to return it and they took fee! Fee for nothing, for their mistake! No normal contacts for communication! About items - unfortunately, most of their products is not fit for normal body, cuz bra straps located under underarms, but should be a front. I'm absolutely disappointed, especially last 2 orders!