Adore Me has a rating of 3.6 stars from 13,194 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Adore Me most frequently mention great quality, fast delivery and timely manner. Adore Me ranks 1st among Lingerie sites.
Everything was just as listed. Sizes were true to size. My wife loves them.
The bra is cute as could be but fits a little too snug. Other brands i wear closer to a 34DD and was told they are snug so i ordered a 36DD and it's still rather snug. The wires in the middle between the breast stabs inward making it not very comfortable to wear
I've been buying from Adore Me for years. They have a great selection and a variety of sizes.
I found a couple of good things to purchase in the last box and sent the rest back.
Awesome and fast delivery there's always plenty to choose from and affordable
Bought these for my wife and she looked amazing. Sexy and comfortable.
The piece I ordered came as expected and fit true to size. Quality is as expected. I felt great putting it on!
Been a VIP member for a few years now. Excellent products and wife loves everything she gets.
Product arrived on time and in great condition. This is my 3rd order and am always pleased!
Great experience, easy to order and really nice clothes
Came at a reasonable time and I received what was promised.
A lot of the bras I bought are very cute. However they are not very practical. My boob's fell out of one and the other makes my boob's look like I have in a bullet bra.
Most likely going to try another company. Also the quality is NOT what you pay for.
Not was i was looking for this round on box that i received. I know it is hard to pick items for people to say yes or no with…… this month was a no box for me….just didn't feel or look right on me
Easy order process, great selection and sizing availability.
I ordered a few items and they didn't work out for me. I was going to return them for money back however this company has a $5+ restocking fee. Had I of known this I wouldn't have ordered anything.
Hi Julie,
Thank you for the review!
We are sorry to see you have a negative opinion related to Adore Me.
Upon processing your return, it is stated that all sets returned for a refund are subject to a $5.95 restocking fee per set. This means your refund will be the total paid per set minus $5.95 per set refunded to you.
You may avoid restocking fees by processing an exchange instead of a return. Exchanges are free of charge (and we even cover the shipping back to us!)
Please let us know by email if there is anything else we may do to help.
Best regards,
Adore Me
help@adoreme.com
One of the bras I received had a weird white stain on it and none of the underwear had a hygiene plastic tag in it. That made me feel uncomfortable and questioning their process.
Hi Sonja,
Thank you for your review! We're so sorry to hear that!
We would be glad to look into your case specifically and assist you properly, therefore, we kindly ask you to contact us via email, or phone in order for us to be able to investigate and find the most suitable solution in this matter.
We apologize for not being able to assist you immediately.
If there is anything else that we can assist you with at this time, please let us know. Our customer service is available to assist you with any issues you may have.
Best regards,
Adore Me
help@adoreme.com
Purchased the items for my wife. She does alot for me and our boys. Wanted to return the favor and make her feel wanted and sexy.
I love lingerie options from Adore Me. They have clothing to fit all moods and I appreciate the sustainable options. I do wish that their pajamas let you select sizes for top and bottom.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Shauna,
Thanks for taking the time to review us!
We always appreciate customers who let us know when things aren't right as this will surely help us improve our products and service.
I have already sent your feedback regarding the fit of our products to our Design Team to be reviewed and taken into consideration.
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We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com (http://adoreme.com/)
Please let us know by email or phone if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Best regards,
Adore Me
help@adoreme.com