The worst customer service, they put you on hold forever, and when they come to the phone they are soo rude, and not willing to help!+ they hire this delivery company lasership who never find my address and putted on their system the packages as delivery but they never deliver the packages!

Is Adidas.com China bases. When I buy adidas suits out of Macy's and Dillard's the material is thick and with high quality, but when they send me suits from adidas.com, the material is thin like it's made in China. Therefore I will not order from adidas.com anymore.

LOVE Adidas brand over all. Love adidas apparel. Good quality and comfortable. Adidas has something for everyone. I don't think I've ever had a bad experience with any adidas product I've purchased. Love.

Adidas is a very popular brand. They offer high quality products, but they sometimes come with a high price. Too high if you ask me. One jacket can cost a few hundred dollars/euros/pounds. Some models of shoes are too overhyped and the prices from resellers are absurdly high. If you want for an instance Yeezy Boost sneakers (350 V1/V2; 750), you will have to either buy them from an Adidas store, but they run out of stock immediately, or you can buy them from a reseller way overpriced. Adidas as a brand is highly used by athletes, public figures, people from all over the globe. But their high prices can turn somebody away from them and that somebody can consider a different brand instead of Adidas.

Recently bought a pair of Adidas forum low's, and they are one of the most comfortable and fitting pair of adidas sneakers I have ever bought. And I have bought plenty in my lifetime. Adidas has always been my favorite sneaker brand and after this recent purchase, it seems like they are only getting better and better.

The worst customer experience I have experienced thus far. I purchased a football jersey online and it was the incorrect size. I called the store and they refused to assist me, giving me various people to contact but no one was willing to assist. I had to return the order and I was never refunded the shipping cost

I ordered 4D runner shoes from Adidas web site. They sent me totally different shoes. When I spoke to customer care they said they don't have the size I ordered. This is ridiculous. I paid for shipping and they said we didn't charge for shipping. I sent them a proof. I wasted my time. Looking for shoes and order it and got different shoes and now it is my hassle to return it and look for another shoe. Their customer service is very rude. They didn't apologies once for the mistake. Very bad experience with adidas,

If you know EXACTLY what will fit you then go for it because they certianly have decent product with a contempory edge. Beyhond that it's a nightmare. What should have been a simple exchange was long wait times on the phone, online chat just as long stating 30 people in front of me. Requested an exchange for a shoe. Needed womens 8.5. Took company over 14 days to acknowledge they even received the product in house for exchange. When they sent my exchange they sent me the wrong product. They sent me a mens 8.5 which equates to a womens 9.5. I am back in line with 22 customers in front of me which will be another 30+ minutes waiting.

I use your website quite often and feel like it would be easier to manage my orders and find products if you modernized your technology like Gillette has on their website. Their chatbot is super easy to navigate.

THE WORST ONLINE STORE. ADICLUB IS A SCAM, POINTS ARE WORTHLESS. CUSTOMER SERVICE IS TERRIBLE BOTH BY CHAT AND OVER THE PHONE. THIS IS THE THIRD TIME I HAVE A TERRIBLE CUSTOMER EXPERIENCE WITH ADIDAS. I AM DELETING THE APP, I AM DONE!
SAVE TIME AND MONEY: DON'T ORDER FROM ADIDAS!

They failed to deliver a product.
They failed to communicate honestly
They lied about it's whereabouts
They lied about it's delivery date
They kept my money for an unreasonable length of time without my approval
They have the poorest customer service so have ever encountered

Order No- AIN*******

Company promises FREE Return while placing the order, But at the end customer have to bear courier charges.

Company has asked for self return as their courier partner (blue dart) has declined return pickup request twice. But in that self return request mail from company side didn't mention how much courier charges will be approved for refund. So, i have returned my product with rs. 550 courier charges & Mailed them courier charges receipt. Now they are saying that maximum courier charges rs. 200 will be approved and as my courier charges is more than rs. 200 so, it won't be approved and I will not eligible for courier charges refund.

Hello Readers,

I just ordered a shoe CREPE of Rs 5600, amount got deducted but order didn't place. The person name Sakshi said that the order was not placed due to fluctuations of the pricing which is truly unfair.The website has a price list of Rs 5699 and the app has a price list of Rs 7699. No more trust to adidas India.

Okay, let me start with stating that your companies shoes are ugly and will always be ugly. Some big $#*! boat looking shoes. There must be a lot of fat ugly feet to have to fit in these. Your company will be over thrown by better shoes that aren't boat looking. The designs are terrifyingly ugly.

I have ton of gym T-Shirts but non of them have the quality of my breathable fabric(Like Nike's dri fit, sorry) adidas, which are my favorites. They are comfortable, with great design and outstanding quality as I use them a lot and they always remain intact