Adidas Questions & Answers

Here’s what consumers have asked with answers from Adidas staff and previous consumers.

3 questions answered

0% answered in 1 day

Question:

Placed order on 26 june. no confirmation email. no reply from customer service but took money from my card. already been 4 days now. what should i do next? Placed order on 26 june. no confirmation email. no reply from customer service but took money from my card. already been 4 days now. what should i do next?

Answer:

For anyone experiencing this issue- Take photos/screen shots of order and credit card info. You can call 905-266-4200 or 1-800-448-1796 or 1-855-823-4327 but dont expect anyone to answer. If they do explain your issue and get a case number- if you dont hear back from them call again give them your case number and ask to accelerate the issue to a supervisor- dont expect to hear from them but if you do and you don't get your purchase call your bank/credit card company and ask for the charges to be reversed. KEEP all your documentation - Adidas staff lie - you will have to prove contact with them. Good Luck

By Karen D. over a year old

See more answers (2)

Question:

Why do you do nothing about improving customer service? it's a very stupid business practice. Why do you do nothing about improving customer service? it's a very stupid business practice.

Answer:

Adidas customer service is adidas no service. They should get rid of it.that is how useless it is.

By on 11/29/23

Question:

Why is the customer support so $#!ing $#!? Why is the customer support so $#!ing $#!?

Answer:

Because they don't have a clue about their documentation process- there is no CUSTOMER SERVICE at Adidas online - and don't try to call them, they rarely pick up the phone- INCOMPETENT

By Karen D. over a year old

Question:

Have anyone ever received anything from adidas that wasn't a adidas product or i'm the only one? i'm so disgusted right now!

Question:

My orders got cancelled and got the refund but they ship the items anyway. am i going to be charged for these? but i cancelled my orders ahead of time

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Adidas Questions & Answers

Why do you do nothing about improving customer service? it's a very stupid business practice. Why do you do nothing about improving customer service? it's a very stupid business practice.

Why is the customer support so $#*!ing $#*!? Why is the customer support so $#*!ing $#*!?

Have anyone ever received anything from adidas that wasn't a adidas product or i'm the only one? i'm so disgusted right now!

My orders got cancelled and got the refund but they ship the items anyway. am i going to be charged for these? but i cancelled my orders ahead of time

Can’t see your question? Ask to get answers from the Adidas staff and other customers.

Is this your business?

Why is the customer support so $#!ing $#!? Why is the customer support so $#!ing $#!?