Adidas is a leading multinational sportswear corporation, founded in 1949 by Adolf Dassler and headquartered in Herzogenaurach, Germany. Renowned for its innovative footwear, apparel, and accessories, the company operates globally in over 160 countries, emphasizing sustainability and cutting-edge technology to maintain a strong market presence and adapt to evolving trends.
Adidas has a rating of 1.5 stars from 380 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Adidas most frequently mention customer service, credit card and business days. Adidas ranks 301st among Sportswear sites.
The website to find the coolest and sexiest sports apparel by Adidas. Love their shoes
I went to the adidas retail store yesterday around 3:00PM. I swiped my store credit and it showed "reader err", the manger typed in my card number and the 4 digit pin located on the back of my card, but they said it's not working. They asked me if I know the balance or if I have the receipt with me, but I don't, therefore one of the workers dialed "123" on the phone to check the balance, but I waited longer than 30 minutes and left because I was in a rush to somewhere else. I went to the Broadway retail store today at 8:00PM, and the moment I reached the register, my card shower "reader err" again. I presented my receipt along w/ my store credit, one of the workers (African American) name Jason Hebe (he wrote his last name scribbly, so I'm not sure if that's how I spell his last name). He said they can't confirm the balance even if I show my receipt, and he walked away and threw my store credit on the table with an extremely bad attitude. The manager came and requested me to go on the adidas official store and click "gift card" and I typed my card number and 4 digit pin, the balance showed "150". I showed the balance to Jason Hobe, and he said "u have to call the customer service number for a card replacement". He said they will mail it to me within 3-4 days; I told him I brought those two shoes as a good bye gift for my 2 best friends who are leaving New York tomorrow, but he ignored me and just kept asking me to call the Shriner service and see how they handle it. I asked him if he can replace the card right now cause I need to purchase it today and he said he can't. I said why, he said "we don't do that." When I left, he gave me a dirty look"
EXCELLENT BRAND, BUY A TENNIS TO MAKE SPORTS AND I CAN SAY THE QUALITY IS HIGH, BESIDES THEY ARE VERY CUTE.
Ottima selezione di abbigliamento sportivo! Tutto è di alta qualità e i modelli di abbigliamento sono sia carini che funzionali. Adoro soprattutto quanto siano traspiranti alcuni dei loro top da palestra
Ragazzi, siete sempre lì per me e offrite sempre un servizio di classe insieme al miglior vestito che ci sia. Non ho bisogno di nessun altro negozio per ottenere il mio vestito quotidiano. Continua a fare quello che stai facendo!
Me sentí muy bien atendida el pasado miercoles 12.01 por Eduardo un joven que trabaja en el dolphin mall. Excellent dominio del producto siendo tan joven.
Uy amistad la verdad es que es un negocio demasiado pero súper hiper mega elegante, muy útil y muy áspero dios les bendiga ese negocio porque la inflación del dinero es todo
Muy buena la propagandas sus zapatillas son muy buenas su logo es genial la tela cómo lo hacen muy bueno muy bueno le doy 5 estrellas
Very disappointed – both with the quality and the service
I ordered Adidas sneakers and was shocked when they arrived – there was a paint stain on the left shoe! How did this even pass quality control? I contacted customer service, and instead of a proper solution, they gave me a discount voucher that doesn't work anywhere. Great "compensation," thanks for nothing. Overall, a terrible experience with the brand, and I won't be ordering again.
Answer: Adidas customer service is adidas no service. They should get rid of it.that is how useless it is.
Answer: Because they don't have a clue about their documentation process- there is no CUSTOMER SERVICE at Adidas online - and don't try to call them, they rarely pick up the phone- INCOMPETENT
Answer: For anyone experiencing this issue- Take photos/screen shots of order and credit card info. You can call 905-266-4200 or 1-800-448-1796 or 1-855-823-4327 but dont expect anyone to answer. If they do explain your issue and get a case number- if you dont hear back from them call again give them your case number and ask to accelerate the issue to a supervisor- dont expect to hear from them but if you do and you don't get your purchase call your bank/credit card company and ask for the charges to be reversed. KEEP all your documentation - Adidas staff lie - you will have to prove contact with them. Good Luck