Very pleased with the customer service & products I received. My order was filled in the timeline given, which I considered a fast turn-around time.

It was an excellent purchase at an excellent price. I can't say enough good things about this place: quick shipment, well-packaged items

Last Sunday, we ordered shoes for same day *******@Adidas Culver City store. I called twice to confirm they had the shoe before placing the order and confirmed they had the shoe. The representative at the store even walked me through the process. As of today, NO SHOES!

This is a really big deal because my daughter has been subjected to bullying at school for several years. We don't have a lot of money, so her shoes and clothes aren't usually the greatest, and the kids call her Dirty Girl. I finally was able to get her into a new school so she could start fresh without the Dirty Girl image following her.

My daughter is panicked and keeps saying she wants to kill herself. School starts Monday, and we don't have the shoes even though my receipt says we will get the shoes AUGUST 13TH. I explained this to the online and in store representatives, and all I get is I'm sorry we don't have any information, BUT they won't refund the money so I can buy her shoes somewhere else.

When I called customer service to try to fix this, they had no empathy, so I did use some bad words, may 4. Now they are saying I am in violation! MY DAUGHTER IS HAVING A PANIC ATTACK AND SUICIDAL because they failed, and I'm unreasonable.

If i could give zero stars i would i ordered two pair of slides well adidas sent me the wrong size so i called them only to be told they didnt have my size so at this point i realized they sent whatever size they wanted to instead of giving my money back and letting me know. I had to go through 3 different people ( called 3 times) to get a shipping label the first time she said she sent it but i never recieved it so the second lady claimed the.computers were down and it wasnt sent. The second lady also created a label but it was only for one pair when it should of been 2 pair. So the third lady said she had to close all the previous labels notes etc out and redue everything. I finally got a label after the third try. I took the slides to get returned the next day but i called adidas today because i didnt get a refund. They told me there is no record the slides were returned so i called the mail and.more where i returned the slides and they said adidas should have gave me a tracking number with the return label. Which they didnt so now i am.out of my.money and i already returned the slides i do not recomemd adidas at all! Horrible customer service and experience period. They basically stole my money smh if they would.of refunded me in the first place for not having my size i wouldnt be in this situation. Im beyond disgusted!

I ordered a adidas winter jacket online and I received a regular jacket not adidas but with adidas tags

Wore these new Adidas once and was left with permanent crease that actually hurts my toes! Can't wear them. Won't ever buy again.

Shoes are awesome! I'll wear them for a long time and I'll use the brand till i die. The quality outstanding.

$#*!ing services in adidas and adidas courier partner not order any adidas product pls another company choose Ex. Puma, Nike etc

They will send you damage product than they will not accept it back and take your money! Bad customers service ever!

Wide selection of really quality and good stuff
Prices are reasonable, shipping was fast, all in all everything was good, I will use it again

I have a return order and I'm waiting for them for more than 3 weeks what a shame. I keep calling and sending emails but nothing happens

Top notch quality, best shoes to wear for comfort and quality, i have been using this brand for 10 years, never failed to impressed.

Really fantastic quality and great timeliness. Was very helpful and the end product turned out really nice. Will definitely use in the future.

I recommend this store for quick purchases, the quality is top-notch and the range is wide, there is a lot to choose from

I love everything from this brand. I use their stuff for a few years and all this time I can't stop enjoy their products!

Very nice and comfotable for me but highly rate shoes and footwears.I wear after looking so handsome.