AcceptanceNow

I've been dealing with AcceptanceNow for a few years. I have yet to have a bad experience. I normally go to the Value City Furniture in Chesapeake, Va located on Portsmouth Blvd. Recently, I visited the Chesapeake location in Greenbrier and I must say I love the staff better there. Jarvis Riley has an awesome attitude and did everything within his power to make my purchase right with a little bit a fun. I enjoyed him so much I went back 3 days later and purchased another item. He remembered me and we just talked like we've know each other for a long time. Anita was my salesperson and again awesome down to earth straight up with you attitude. I will seek her again, Quante, I believe was in training. She had a eager go getter attitude. I suggest you try Value City Furniture Greenbrier AcceptanceNow. Ask for Jarvis! I also pay my stuff off before the interest hit. That's the key otherwise it's a rip off for sure.

Do not buy from them u pay on furniture that you don't have or will never get. Always hear excuses on why you don't have the product and you can't even get the display models they wont give those up. They give u a date on when you get the product and they push the date out further
Save your self some time and effort not to go there big $#*! scam you are better going to rent a center or aarons (arona).

Ahsly and acceptance are nothing but a nightmare. If you are having trouble and in need to work on your credit and this peo people tell you they help be aware and please stay away.and second also stay away from Ashley Furniture. I made purchase on june of 2019 and Furniture was damage i was promised anything wrong we take care of it., well is 2020 and just on 2/04/2020 Ashley manage to get the Furniture repair not only is been a hasle do deal with this people but there is no communication on their part and lies only lies. Please for your own peace of mind Stay away from Ashley at Gaithersburg md.

I purchased a queen and a kind set for my son and I and I decided to use Accept Now services. When I went in to pay off my balance I was helped by Nahyr Hutsell. She was amazing asked her my payoff balance! Let's just say she Went above and beyond with her customer service. As a single mom she really helped me out when It came to that payoff balance. I Highly recommend her! I will be using their services again if needed. Thank you

I purchased some furniture and Jessica at the myrtle beach location has handled my account extremely well! When there was hickups she handled it with great professionalism. Since my first purchase ive now purchased more furniture with Victoria at highpoint furniture in Sumter, S. C. Again i highly recommend highpoint furniture/acceptance now as Veronicas customer service exceeded my expectations., as did Erich who assisted me in picking out my purchase. I will be a repeat customer!

This company reported on Equifax that I had an open revolving account which is not true. I didn't proceed with renting from American Signature furniture. Canceled agreement the next day and was reimbursed my funds except application fee. I didn't receive any furniture because I canceled within 24 hours with no penalties. Reported as an 3500 open account/paids as agreed. It was never an account open and nothing shouldn't have been reported! Have file and dispute with Equifax to delete and will report to Federally if not resolved.

I attempt to pay my payments A WHOLE WEEK PRIOR to my due date and it is absolutely impossible to do so because the site is poorly engineered. I touch a link and it highlights part of a paragraph half way down the page. I have to touch around my screen and figure out the hotspot for the online payment link. Only to be brought to another page that's even harder to figure out. Then I get on my laptop and sign in only to be looped to the sign in page again and again. This is SEVERELY pissing me off. I'm really over this. I rather let the merchandise go back to the store and be done with this absolutely STUPID system. This is entirely UNACCEPTABLE! All my payments are on time. If not early... when I have 3 hours and the patience to figure out how to press the right spot in my screen that will activate the correct link. So aggravating that I wish there were someone to choke for it... preferably wearing an Acceptance Now shirt.

I decided to finance a small portion of furniture I bought at Ashley's Furniture in Austin / Southpark Meadows. They are the finance company. Figured I could build up my credit. Auto pay each month, until I got behind in January. I was in contact with them about payment plan. Their office peeps in store are rude. This DOUG INGRAM DISTRICT MGR is horrible! Look at their low ratings. They actually sent me threatening text like this below, and didn't see anything wrong with it! Doug Ingram said he sent it out. If this is not totally unprofessional to a paying customer - on time, and made arrangements to pay - and still send this, is beyond ghetto! I hope and pray elderly and others aren't taken advantage of. I've reported them to better business bureau as well as in contact w DISTRICT MGRS of Ashley's. They make the store look horrible. Get rid of them!

Worst furniture payments I made. Bought 4 chairs worth $125 each so that's $500 for all I did automatic payments every month so that I won't miss payment or go further 90days so why didn't they cut the payments in 3months for automatic payments? So what's the use of automatic payments with this company then after 90days even if you're set up in automatic payment you'll have to pay $600 more for just 4 chairs. Its so Ridiculous! I hope this company get in trouble for doing this. Fooling customers to get more money.

My husband too out something for $1892 he canceled the fireplace because it wasn't in stop for months and they've been charging him for it acceptance now manager in Bridgeport CT go ahead and mistakenly do over a new order with the same thing my husband taught he finish paying off for everything only to find out they claim he took out another order and instead of the manager try to sort it out he was being very rude to us telling us what the fu*ck we want from him we need to get out the store. He even call the cops maybe because we are black when the cops came he was at fault

I went to the Bridgeport store to get a bedroom set, when I went there I Cory who was introduced to my by one of the rep. However I let him talk me into taking out the set on finance, when I realized what was going on I went to the manager who was very rude. I was charged over $6000 for the same set which is more than a 100%interest, they are a group of scammers don't fall for them they are all working together to cheat you out of your more.

Acceptance now doesn't deserve a single star, not one!

After I paid off my furniture they continue to report me as late at the credit bureaus and insist they can't do anything about it. They did respond to my disputes with comments added to my report but still have not removed the incorrect information. They also sneaked in two payments along with my loan without disclosure at signing. I never signed the two documents, they used some electronic signature and transferred it to them. That's deceit and theft.

The first one was an optional damage waiver form which comes along with a charge if $21.16 per month. The second one is some type of Benefits Plus discount membership form which they never told me about. This form relates to unemployment sickness and payment waiver, accidental death and dismemberment plus a whole bunch of other bull$#*! medical things like prescription discounts etc. totally useless. This one was another $12 every four weeks. That on top of some club membership fee. And keep in mind 50% of your monthly payment goes right in their pocket.

There has to be some kind of law prohibiting transferring your signature to documents that were not disclosed at signing. Only after reading the initial email they sent after signing did I discover these things.
These people are robbers. Attached is the Benefits Plus form I never signed so you can see how the signature is forged at the bottom with an electronic version. As you sign the rental agreement they transfer this to the other documents automatically.

This is the worst possible contract you can get in there not helpful they don't work with you I really hated hear the customer service sucks you get disconnected they do not return your call when they obviously have your phone number they are not helpful the terms are not explained to you fully I am not satisfied in I would not recommend to anyone not even an enemy

I purchased a bedroom set in which I was supposed to receive within 3 weeks. Didn't receive it for 8 months yet I was being harassed for payments but never an HONEST update as to when my order would arrive. Now I am getting UNAUTHORIZED charges taken out of my account. I have called, left messages and nobody is calling me back. This has happened twice. Then they tell me Value City and Acceptance Now are two different companies, they don't communicate with each other so I have to keep going back and forth with both of them. GHETTO!

Acceptance Now to me is like a Loan Shark... Whatever you all do...Don't go with Acceptance Now I have one more payment and I will be done with them.I don't ever want to do business with them... Their hidden fees are way over the top...I really like my furniture with Rooms to go...BUT I HATE ACCEPTANCE NOW...TIMES IS TOO HARD TO PAY DOUBLE FOR THE FURNITURE IN THE 100 days...RUN PEOPLE RUN.I WISHED I HAD OF LOOKED AT THE REVIEWS FIRST...GOOD DAY WE