AARP has a rating of 1.51 stars from 275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AARP most frequently mention customer service, car insurance, and junk mail problems. AARP ranks 16th among Retirement sites.
This company does not typically respond to reviews
No positive highlights yet
Stop contacting me I don't support or buy services from a company that supports and donates to the Communist left
I have a 35k adjustable term life insurance policy. It started out affordable, but not its doubled within 10 years. Garbage and a rip off. NO CASH VALUE after thousands paid into this garbage policy.
They seem to focus on making money on ads, give money-saving tips to save pennies, and talk about fraud, but they never reply to my fraud/scam questions/requests.
I start to get 'time to renew' notices about 4 months before my membership is set to expire. I smell a scam. If some unsuspecting senior gets a bill 4 months before a membership expiration, they pay it, then next year the renewal notice comes 4 months earlier than was paid last year...get my drift?
I don't use my AARP membership. I don't need prescription drug benefits. I have one medication. I use herbal medicine, I always have, and always will. Get with the times, AARP your constituency is Baby Boomers and they have a whole different set of values and lifestyle. I don't use AARP discounts; I don't eat out a lot. AARP is not a relevant organization for me. I enjoy reading validation of my suspicions about issues like age discrimination, and I realize that there is legislation at the Federal level that is supposed to prevent it; but it still happens. I have checked out some of the online courses for business owners. They weren't anything that I haven't found elsewhere. Mainly, AARP to me is nothing more than a pest.
One service in the AARP lineup that I would completely avoid is the road service provided by Allstate. While it is cheaper than AAA, I would not want to be in need of it late at night or even during daylight hours. This is for the simple reason that the website keeps telling you that your password is invalid when it most certainly is not. This is something that you can overcome, albeit inconveniently, at home, but who wants to have to rectify this when you already have a situation that requires access to the service you paid for. In addition, when I brought this problem to their attention, they were far less than helpful or understanding. I have since had to pay for AAA anyway, so I would never waste time and money on the Allstate service again.
Tip for consumers:
Stay away from the road service from Allstate
Products used:
Road service
Never received free item, had to call to get membership card mailed, keep getting emails to renew when my membership does not expire until October. Any discounts I get from hotels or restaurants (when they do accept the card) do not add up to the annual membership fee.
Tip for consumers:
This was a review for AARP membership.
Products used:
AARP newsletter that comes with yearly membership
AARP backs the Hartford insurance corporation. This is one of the worst homeowners insurance companies that I have ever dealt with. They tell you one thing to sell you a policy and when you have a claim you get the short end of the deal. I recently had inspector check my home for damage namely the roof. The inspector found excessive hail damage on the roof and also the downspouts and screens of my home. I had two roofing companies come to look at my roof.They both stated that I had hail damage and some wind damage. The Hartford Ins paid adjuster came out and looked at my home. He stated that I had hail damage on my downspouts and my screens of my home but no damage on the roof. I stated that I must Live in the only home that hail falls parallel to the ground and not from the sky. They also sold me a policy with 5% wind and hail deductible. I was told it was up to 5% of the repairs required but that's not how it works. It is 5% of the cost to replace your home from the slab up which adds up to moreThen the roof cost. The Hartford is a dishonest insurance company
Any time I have tried to get any kind of a discount useing aarp, out of 50 places I have tried to use it I have found only 2 businesses that took it and my big savings was. 30 wow I paid $45.00 for 2 years. Who got the best deal there. I would not ever recommend aarp to anyone!
Having been a member of AARP since turning 55, am now 72, I have consistently noticed a greater and greater relationship with United Health Care Insurance. The amount of money this company gives to AARP is certainly a large factor in that relationship. However, the founding principle of AARP is to serve it older membership in ways that benefit them not just AARP. What many seniors are not aware of is that Medicare supplements have to offer the same basic benefits. For example, plan E does not require copays, or in network providers. The only difference between various insurance companies for this policy is price. United HealthCare is among the most expensive. What AARP should be doing is letting its members know that they should check with an independent insurance agent to see what the best price vs benefits they can get for their supplemental.
Aside from having continuous problems with their site, your snail mail box is inundated with unwanted pleas for purchase. Like the magazine though and some games(when working). Don't bother playing the games for points it'll cost you. This site is lol.
Tip for consumers:
You’ll like the magazine
Products used:
Games, info, quizzes
I signed up originally in 2016 and have up getting anything out of the membership. I tried again in 2023, same tired promise. I'm poor and needed help with medical rides, gym membership and prescription discounts. Negative hits for all. The prescription discounts are poor. The prescription costs are three times what singlecare can get the meds for. The restaurant benefits are for unhealthy food for diabetics, hypertension and hyperlipidemia. I don't want to eat that type of food anymore. AARP is for affluentence, not the financially constrained. AARP could start to work on these inadequacies by sending surveys. I've never gotten one in 7 years.
Products used:
Canceled everything
I was very happy to be a member until their political views opposed what I believe. I am no longer a member due to this. Who decides their views? I am a member of other groups old enough for AARP and this is the view of most members. AARP is losing many who liked being a part of this group by it's political views.
When i turned 50 i received an invitation to join AARP. I declinded the membership because it doesn't relate to my interests. I have received advertisments in the mail about senior citzen complexes and step in tubs.The magazine and newspaper aren't exciting.The magazine promotes jitterbug and consumer cellular. Phone services which aren't geared to my needs.
I joined AARP to reap the benefits afforded to people over 50 but was shocked by what I did get. Endless snail mail offering Life Insurance etc. I finally had to google for a method to get it stopped, and did. A constant stream of emails that when opened were so completely cluttered it made me tired just looking at them. They offered so many choices of things to read and advertisements it was mind blowing. I had to unsubscribe from several of them to keep my box from filling up with AARP. After a couple of years, I've only used my discount once. It has been a complete disappointment.
It occurred to me that AARP is more interested in making $$$ than it is in serving the needs of the elderly. I wish a new program would be developed for those of us 50+ that focused on simplicity could be generated featuring articles that are decluttered and pertinent to our situations. (In fairness AARP does have some of these.) A tab for information like Life Insurance, Hearing Aids, Long Term Care Information etc. only if you want it, not sent to everyone. A place to access all the benefits of the program to learn what discounts your membership entitles you to. A section for travel and recommendations of companies all streamlined and easy to access.
I got an email from aarp. I'm not 50. Do they have a sweepstakes? Did I win a sweepstake from aarp? Do I get like free dental and health when I'm 50? Was my name drawn from a hat or something like that? Was it a lottery? How do I cash it in?
It never fails when these clucks offer a daily contest. As it gets towards the end, they deny you access, block you (maybe even punish you!); I have been trying for TWO DAYS (now) to enter and it looks like I'm done being allowed to enter daily (why? What did I do?). Same goes for their f!@#$%^&*ed up tease Rewards For Good (website). I have a tease code that I can NOT enter! First day, I had no clue as to why the blocking. Today there is a lame line maintenance. How long does a website take to do maintenance? This is CRUEL! If a site can not (and refuses) to keep their stupid website up and running 24/7, then they should NOT be allowed on the web!
We carry AARP supplementary insurance. Both policies are important, but we have had difficulty with switching billing from autopay to paper billing. After 4 calls of trying to resolve the issues, I received a notice that our accounts were soon to become delinquent and cancelled. The service reps in the first calls assured me that they would immediately send a paper statement. They never came, hence the all telling me that we were delinquent. I made the credit card payment but have virtually no confidence that I will receive a paper statement. I assume the battle will rage indefinitely. I will say that every service person I ever talked to in my 17 years with at AARP are professional and friendly. The last four simply could not make billing happen. I just talked to the billing office. The rep there sounds promising.
Tip for consumers:
Never assume that a resolution has been reached when talking to a customer service rep. You will need to be dogged in follow-up. You will need to jump all their hurdles to reach someone, probably more than once, twice or three times. This is a very different from other experiences I have had with AARP.
Products used:
AARP supplementary insurance.
The apps never work! Continuously get an error message. Have to call every time I need something I should be able to do on the app!
The metal pull tag on each travel bag sent as a renewal gift break off too easily, making the compartments unusable! The only bag that didn't have that problem was the duffel bag with side pockets and the main compartment; that bag's zippers work well!
I'm am disgusted with all the advertisement; internet, social media, tv, radio and US mail that I recieve. I have NOT found ONE helpful offering! The jitterbug, computer, ALL insurances; vehicle, life and esp, United Health care-supplemental, travel (flights, car rental, hotels, etc) are FAR MORE EXPENSIVE when using the AARP "BENEFITS" Card. I had a disastrous, very expensive experience with cellular 1. I repeatedly gave my AARP membership ads a try. ALWAYS MORE EXPENSIVE QUOTES. Several conversations I had with AARP stated that the companies that advertise with AARP are NOT AARP APPROVED or PROMOTED products. AARP is purely accepting the money these companies pay AARP for advertising. It ONLY LOOKS like AARP IS PROMOTING the product. What is AARP really doing for the senior community?
Iam a paid member of AARP, and hearing impaired. AARP videos don't have open captions or subtitles on videos.
Disabled Senior Cirizen on a fixed income. Today's AARP has moved away from being consumer focused to operating as a collection hub for third-party vendors other businesses to hawk their high-dollar productd to retirees. Trusting AARP to offer affordable Medicare Supplemental products I signed up for a policy with a monthly premium that began as moderately expensive frpom the outset (around $150. A month to $168. In less than a year. Sticker shock!
With the advent of less costly products--many with $0.00 monthly costs I became disillusioned when AARP didnt offer alternatives making me evaluate my 15 year relationship with AARP.
After consumer comparison shopping for a Medicare Supplemental plan on my own I found one that is more budget comfortable. Consequently, I have decided to droo my membership and terminate my enrollment with the insurance company effective immediately. I am now enrolled in a plan that meets my needs without threatening my ability to afford it.
To say Im disappointed is an understatement. I no longer believe AARP is in the business Seniors can rely on to provide services for our needs.
AARP has devolved from its core mission of servicing our demographic to permitting companies to purchase licensing in a bid to convince the public businesses have been properly vetted as AARR authenticated to use the AARP logo in offering their products.
This model of marketplace kettling is rampant in toay's economy to the etriment of cash-strapped Senios looking to supplement original Medicare A and B.
Sadly, consumers are misled and pillaged believing in an organization that purpors to be Senior focused. It is not. Divorce is the only option. Sad AARP failed to jump on the avantage plan bandwagon. This customer will not renew AARP membership..
Tip for consumers:
Do your research.
Products used:
AARP Supplemental Insurance @ United Health Care, Franklin County, Ohio, 43203-1921
Lots of junk mail from AARP trying to sell me life insurance, car insurance and just about anything else that makes them money.
Tip for consumers:
AARP makes a lot of money!! http://en.wikipedia.org/wiki/AARP#AARP_Services.2C_Inc._and_AARP_Financial_Incorporated
AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering Americans 50 and older to choose how they live as they age.