business logo of AARP

AARPReviews 234

1.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate AARP?
grey star
grey star
grey star
grey star
grey star

AARP Reviews Summary

AARP has a rating of 1.2 stars from 234 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AARP most frequently mention customer service, car insurance and junk mail. AARP ranks 14th among Retirement sites.

service
81
value
76
shipping
30
returns
26
quality
60
This company does not typically respond to reviews

We monitor reviews for authenticity

Hawaii
1 review
0 helpful votes
Follow Cat C.
Unfollow Cat C.
Share Review
Report Review

Have been unable to redeem points in their rewards program for 3 months. Have chatted, emailed & called many times. Nothing is ever done. They just don't care about their subscribers. They should be ashamed regarding how their customers are treated. I think they feel they can provide poor service because we are seniors.

Date of experience: August 5, 2025
Michigan
1 review
0 helpful votes
Follow Susie W.
Unfollow Susie W.
Share Review
Report Review

Life Insurance
July 16, 2025

The life insurance through New York Life that AARP backs is a scam. Quick to take your money but when I was trying to make changes it took days of trying to get a person, online I couldn't be found, saw too many red flags so I tried to cancel. Of course that's another department and NOBODY will answer from there. I quickly ran to my bank and stopped the auto pay so they can no longer rip me off. You would think AARP would investigate this company before recommending it to seniors on a fixed income. Very disappointed not only in New York Life but AARP as well.

Date of experience: July 14, 2025
Pennsylvania
2 reviews
5 helpful votes
Follow Doug H.
Unfollow Doug H.
Share Review
Report Review

I have been a member of AARP for about 15 years but I canceled today. Today I saw a disgusting TV ad where AARP was endorsing United Healthcare Medicare Advantage insurance programs. This is the company that has been accused multiple times of delaying and denying care to patients. As of today they are accused of paying bonuses to nursing homes when the nursing home does not send United Healthcare insurance covered patients to the hospital when an emergency arises. United Healthcare calls it APK, admits per thousand, and nursing homes get paid bonuses if they keep their hospital admissions low and penalized if they're too high. This is disgusting. AARP should not be accepting money from and endorsing a company like this. In my opinion AARP is not looking out for seniors they are simply looking out for profits.

Date of experience: May 21, 2025
New York
1 review
2 helpful votes
Follow N P.
Unfollow N P.
Share Review
Report Review

My telikin computer is difficult to use so I have waisted $ buying it and am told i have to pay $248 to get out of them helping themselves to 21 a month every month Telikin sr computer aka Venture 3 system llc should for me it is VULTURE praying on seniors

Date of experience: December 30, 2024
Ohio
1 review
2 helpful votes
Follow MARK M.
Unfollow MARK M.
Share Review
Report Review

I called at least five times trying to get details on the benefits from aarp.org. They sent me a flyer listing the benefits of membership that sparked the original questions. The only thing the original phone cue people could do was welcoming with a script but as soon as I switched over to my questions they were uninformed. Both times they tried to transfer me to some higher level the call was disconnected on their end. Their claims seem to be many but they're delivery on their claim seems to be very watered down. I don't see the benefit of joining such an organization.

Date of experience: August 7, 2024
Michigan
2 reviews
11 helpful votes
Follow Jill C.
Unfollow Jill C.
Share Review
Report Review

Inaccurate articles
June 11, 2024

The June Bulletin 2024 article on chronic pain contains misinformation. Any attempt to publish facts from NIH or other reliable sources is "against their policy" These people are evil at best

Date of experience: June 11, 2024
Maine
1 review
1 helpful vote
Follow Aka P.
Unfollow Aka P.
Share Review
Report Review

AARP told me they could save me 500 if I switched to them. My insurance for year $1700. AARP rate was $5700 for six months. AARP are criminals stealing people's money. I hope their customer shop around and see how badly AARP is raping them! GFYS AARP

Date of experience: March 29, 2024
New Jersey
5 reviews
43 helpful votes
Follow David N.
Unfollow David N.
Share Review
Report Review

I tried several times on several occasions and couldn't sign in. I called for aarp help, but unfortunately they were unable to help. After becoming frustrated I ended the call. I called again and the support help appeared to get testy and told me that they would hang up. To me that is unacceptable, I ended the call by canceling my subscription. All that I wanted was some help, didn't get it.

Date of experience: March 26, 2024
Michigan
1 review
1 helpful vote
Follow Darin T.
Unfollow Darin T.
Share Review
Report Review

Waste of money
March 21, 2024

I have a 35k adjustable term life insurance policy. It started out affordable, but not its doubled within 10 years. Garbage and a rip off. NO CASH VALUE after thousands paid into this garbage policy.

Date of experience: March 21, 2024
Texas
6 reviews
4 helpful votes
Follow Joseph K.
Unfollow Joseph K.
Share Review
Report Review

This organization claims to fight for seniors but it's just the opposite. They are against legislation to have minimum requirements for staffing while corporation owing nursing homes are having records profits. This organization has always been corrupt

Date of experience: March 13, 2024
Massachusetts
2 reviews
6 helpful votes
Follow Sherry D.
Unfollow Sherry D.
Share Review
Report Review

I made a huge mistake giving these people money. Now that I've cancelled they hound me horribly with tons of junk mail. It's a disgusting waste of resources mostly. Now they have started sending me AARP Foundation mailings wanting donations for poor seniors. I'm one of them and didn't realize AARP was geared towards well-off/comfortable middle class seniors and why I cancelled before my membership even expired. I laughed so hard because they now want me to not only send them money in their newest mailing of the AARP Foundation to "help seniors in need", but they expect me to pay for the stamp to mail it to them. On their website they suggest you PAY some other greedy capitalist to get rid of these junk mailings... that either don't work or work for 3 years and you have to pay again. I even get the AARP junk mail for the DECEASED woman who used to live in my apartment. These people have no shame! Like most who collect charitable donations, the CEO gets 6 figures from it then all those under get big cuts of it then there's the overhead to run the scam... so what do they have left to help poor seniors? A whole lot of NOTHING! I see no big dent in the amount of struggling seniors as I have seen no dent in Cancer with the scam run by The American Cancer Society. AARP is only ONE in a sea of scammers AND they sold my data too, Criminals!

Date of experience: March 2, 2024
Colorado
1 review
0 helpful votes
Follow Jackie B.
Unfollow Jackie B.
Share Review
Report Review

Slavedrivers
March 1, 2024

Airport is a company who does not care about their customers or employees. They work their employees to death with no incentive or raises

Date of experience: March 1, 2024
Texas
1 review
4 helpful votes
Follow Richard C.
Unfollow Richard C.
Share Review
Report Review

Free gifts
February 7, 2024

3 times they have said l would be getting a free gift for renewing and 3 times l have seen not one free gift, 3 times they have said that they would send out the free gift over the phone and still no free gift, from the travel kit to the luggage set, l would have given them ZERO stars but the minimum is one star...

Date of experience: February 7, 2024
Virginia
5 reviews
19 helpful votes
Follow hiker V.
Unfollow hiker V.
Share Review
Report Review

Not about retirees
February 1, 2024

Does not help retirees but does serve as a schill for insurance companies. Current focus of ads (2024) is "findind a job". AARP is tone deaf. Not worth subscribing to at all. Generates more spam mail and email than virtually any other organization.

Date of experience: February 1, 2024
New York
14 reviews
41 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Waste of time
January 21, 2024

AARP STARTED OUT FIGHTING For the rights of senior citizens in fact, they originally called them, selves the gray panthers. Now they just a big business that is the number one supplier of all forms of insurance in America. They advertise all sorts of big discounts when the fact they know better than dealing with an insurance company I joined in an attempt to save money on auto insurance. In fact, the company the Hartford would not even pick me up. I had friends who are also AARP members that tried to get insurance and the rate was the same one more than you sure it's companies they already had. Of course they pushed for Obamacare Nevada how bad it was because they're the number one seller of Insurance and Obama care stipulated that you had to have mandatory insurance so it was a bonanza for AARP talk about fighting for seniors rights. Not satisfied with just going after senior citizens AARP is now going after people under the age of 50 talk about a giant money munching machine! I will not be renewing my membership, the tire waste of time

Date of experience: January 21, 2024
Illinois
4 reviews
2 helpful votes
Follow David D.
Unfollow David D.
Share Review
Report Review

They mostly sell ads
January 18, 2024

They seem to focus on making money on ads, give money-saving tips to save pennies, and talk about fraud, but they never reply to my fraud/scam questions/requests.

Date of experience: January 18, 2024
Connecticut
1 review
4 helpful votes
Follow S. L.
Unfollow S. L.
Share Review
Report Review

I have been getting junk mail from AARP for YEARS! I have called and chatted to no avail!

I DON'T WANT YOUR MEMBERSHIP! Buzz off!

Date of experience: January 3, 2024
Michigan
1 review
3 helpful votes
Follow Joseph W.
Unfollow Joseph W.
Share Review
Report Review

Very Dissapointing
January 3, 2024

When I turned 50, I joined AARP. They said I would get a gift for joining. I soon discovered A. The discounts don't kick in until you are 55. B. They promote only Democrat candidates and causes. And C. They lied about the "free gift". I called to inquire about the bag and was told they had a limited supply. They still promise a free gift for joining. If they'll lie about the gift to get you to join, they'll lie about anything. I joined AMAC. I get the same benefits without the agenda and B.S.

Date of experience: January 3, 2024
New York
1 review
4 helpful votes
Follow Dr Alexus L.
Unfollow Dr Alexus L.
Share Review
Report Review

AARP supports ObamaCare
December 29, 2023

Let's not forget that AARP helped push Obamacare through legislation. Prior to ObamaCare I paid $399.00 for health care for myself. After ObaamaCare became law, I had to pay $1,300.00 for just myself. Since I can't afford that, I have no healthcare. Thanks AARP, you suck!

Date of experience: December 29, 2023
Nevada
1 review
8 helpful votes
Follow Joyce B.
Unfollow Joyce B.
Share Review
Report Review

A scam for seniors
December 13, 2023

Seniors...beware. This company is taking advantage of us. Annual fee is $120 + 27 cents per mile + the Lyft or Uber fee. Get a friend or family member to order thru their App for you.
I am highly offended by us seniors being taken advantage of.

Date of experience: December 13, 2023

From the business

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering Americans 50 and older to choose how they live as they age.


aarp.org
Founded in 1958
Washington, D.C.