4WheelOnline

My son bought 4 new tires for his truck and he did not need to use them right away because he also wanted new wheels so a bit of time passed before he noticed that the new tires had huge patches inside each new tire. He called to ask why new tires had patches and the person he spoke with was very rude and since he wasn't ordering anything the man just didn't want to answer any questions at all. Will never use this company again and now may be stuck with seconds since no answers were offered.

There's a very good reason they have their own google reviews and Facebook reviews disabled. This should have been a warning to me to look deeper before ordering from them to save a few bucks. That decision ultimately cost me hundreds more in the long run.

I ordered a set of vision wheels from them. The wheels came and two of them were damaged. One from shipping and one has a significant defect in the machine finish. During this time I decided to lower the car and needed a narrower wheel anyway. So I submitted a return request for the two damaged wheels and ordered two more. When I called to check the status of the return request, the guy I spoke to was incredibly rude. He was condescending and just talked over me. They gave me the runaround always telling me that the returns guy was out and to call back next week. When I finally talked to the returns person, he was nicer, but also didn't help. They told me that fedex would be by to pick them up, but provided no time frame or documentation. So I was instructed to just leave them outside for FedEx to pick them up. After several days I called back and got the runaround again. They are either completely incompetent or intentionally deceitful. Either way, I regret doing business with them. As a business owner, I know that this sort of poor customer service is not how you succeed long term or grow your business.

Now I'm stuck with 6 wheels and two that I can't even re-sell because of the damage.

I'm going on a month since I first placed my order for new Fuel wheels for my F150. (1) wheel shipped from somewhere and the other (3) shipped from somewhere else. Guess what... one of the three was a 16" wheel and not a 17". I could see the difference in the boxes coming up my driveway. Now have to send the wrong one back and looks like I'm waiting upwards of another 2 weeks for the correct one to get here. Looks like it's shipping from Jupiter or Mars. Should've reviewed them before I ordered. Not sure it was worth the savings... and I don't have the wheel yet so this could even get worse. No effort thus far to express ship or try to make it "right".

Purchased a differential cover through Amazon, from 4Wheel Online and wanted the torque specs. I emailed 4Wheel Online directly, and immediately received the following message. I recommend doing business elsewhere!

Hello Customer,

Unfortunately this Email is only for our Website 4Wheelonline.com.
To contact our team that deals with Amazon and Walmart, Please give them a call@ *******452 or

For Amazon Customers Please =
Go to the product listing on Amazon.com and click the third-party seller's name. Click the "Ask a question" button.

Thank you,

- Customer Service Representative

5 Stars I was in desperate need of new tires. Called in to see if they were in stock as all the local shops said they were back ordered. They had them in stock at a fair price and I had them in 5 days. Thanks

I was in a bind and needed the parts fast. I called Customer Service and they were so helpful, They confirmed the exact parts that were needed for my Jeep, had them all in stock, and were able to Next Day Air them to me. The additional Next Day Air cost was reasonable and they truly got me out of sticky situation - I was stuck in a corn field. I will definitely be passing along this experience to all my buddies.

I called their customer service for some tire and wheel package fitment advice and the guy started off rude. He first said he couldn't hear me and then when I asked if he could hear me now he said "hold on for a second" as if I was an inconvenience. Fast forward, I then asked him a question about what would be the largest setup I could fit on a 2018 Ram 2500 and he responded as if I was incompetent. I then tried to explain to him what I was looking to purchase on his site and he didn't even try to get my business. At that point I was done and contacted Custom Offsets that provides similar services where they were much more 'arm opening' into my questions and money. I did give 2 stars since the guy did at least answer my questions. 23 years Active Duty service... never thought I would leave a review on rudeness but it seemed fitting.

I ordered a Warn plow assembly with ATV specific mount on 9-17-2014. I then started reading reviews and panicked. My bad, not reading before ordering but the prices are crazy low. Expecting a nightmare, I checked my email Monday afternoon the 21st. There is a email with the tracking numbers saying it was to be delivered on Wed. 9/24. Everything came, was right and fit. It was exactly as advertised and was Warn! Delivery was FAST. I had absolutely NO issues with 4WheelOnline and will order from them again. Don't know why others have so much trouble?

Ordered expensive shocks, got crappy ones. They refuse to refund the difference in the price of the shocks, or send out the correct parts. They admitted to me via phone that the mistake was on their website, and they "accidentally" ordered the wrong parts from the manufacturer. They refuse to provide any customer service, and when I finally reached their customer service "manager" I was informed that he was sorry for the mistake, and they would like to refund me $30 (an arbitrary number that has nothing to do with the order) instead of the $120 dollar difference in question. Please, save yourself a ton of trouble and headaches and order through quadratec or morris4x4. They ship out the right parts, and if there is ever an issue, they solve it in a timely fashion in a reasonable way. This place is a total joke, and easily the worst online purchase of my life.

Ordered a set of wheels. After a eight days of ordering them I inquired customer service (since they tell you on the confirmation email to wait a week before contacting them with questions) when I should expect my wheels, which should be arriving soon. That is how I found out that they had canceled my order because they over sold the wheels at that price and now I'd have to buy the same ones again at a more expensive price and wait another week or so to get the set of wheels that now will add up to be over $100 more than the set I had previously ordered. Would have been helpful to email when my order had been canceled at the very least.

Terrible business practices. Sold me a stereo, but intentionally shipped a water heater switch. They knowingly accepted my order for the stereo, but didn't want to honor the price. Rather than apologizing and canceling my order they shipped me a completely unrelated component. They knew exactly what they were doing, admitting as such by sending me the wrong item and then admitting to the pricing error. They are not respectable, professional, or ethical. I could have understood and would have respected them more if they admitted their error in putting the stereo up at the wrong price and cancelling my order; but they went ahead with the entire process as if they were going to complete the order, though sending me the wrong item. Such a scam of a company. I have no idea how they have a good BBB rating. This isn't a quality company. They know what kind of business they are.

Ordered wheels from 4wheelonline.com 2. 12. 19 I even called to verify their supplier had the 5 beadlocks in their warehouse. The next day 2. 13. 19 I got a call from 4wheelonline stating the wheels are no longer available. I asked for a refund that day. Well, since 2. 13. 19 I have contacted 4wheelonline 5 times and they say that they need a refund from their supplier to refund me. What The Funk, I purchased from you, not your supplier. Refund my purchases and take the refund from your supplier up with them. Dont penalize your customer for a bad supplier. I need my refund so I can go to a reputable source for my wheels. It is now 2. 26. 19 and STILL NO REFUND! 4wheelonline.com ARE SCAM ARTISTS!