4WheelOnline

Terrible customer service. It took months to get a refund on 2 small wheels returned within days of purchase. I ended up calling Walmart to resolve the refund issues. I was having. All in all, it took 4 months and many emails to get $130 back from 4WheelOnline.com. Never do business with these people. There are many better choices out there.

Purchased two rims for our vehicle. Was sent two different rims. Tried to get an exchange but they were not willing to work with me at all! Said they were heavily used rims but that's how they were when the mechanic at the shop took them out of boxes to put my tires on them! Crooks 🤨🖕

I bought the Tuff Country suspension kit of my Sierra from 4WheelOnline two months ago. I waited almost a week until it was delivered to my house. In addition to the 30% off, I got an extra 5% discount on this purchase. I am happy that my transaction went well, I am planning to purchase more auto accessories from this shop in the future.

STAY AWAY from these people! Placed a large order for rims and tires. Zero communication from them for weeks. They lead me on for 8 months. They don't answer emails, phone, and are very rude. After I canceled my order it took me weeks to get a refund. Horrible Customer Service, they don't stock anything or have accurate stock count from their suppliers. I will take my money someplace else.

I ordered beadlocks at $324 paid for them and was surprised to see they would be delivered in two or three days. Two days later I received an email saying they were going to refund me and cancel the order, the cause of this was an account adjustment. The adjustment was to the price of the wheels that went up another $140 each, then they want me to reorder, no thanks, what a way to run a company. Now that im here i see a lot of bad reviews and wish i would have checked here first. Dont waste your time or money with these people.

I bought rims from the website at a great price, a few days later they contact me and say they dont have them. So I pick another rim that just went on sale that morning. (not really because they dont have them) They contact me and say "pick 4 different rims and we will see what we have. Classic bait and switch. Bad business practice.
Advertise what you have please.

I ordered a Bug Shield for my 2018 Colorado, Partially my fault because I marked bug shield for a 2014 Colorado. Since It ask what vehicle I was ordering for, a 2018 Colorado someone should could have ask if I marked wrong. They had no problem call to get a different credit card because I initially used an American Express they said they need a Visa or Master Card( they were to cheap to pay the extra 1.5% fee American Express charges). When I call about it being wrong the guy was a jerk, not customer friendly, then I find out they don't even carry a bug shield for that model. I shipped it back. After 6 weeks no refund. I emailed them to inquire about my refund, They said it was damaged in shipping all scratched up. It was in the box they sent it to me in. They refused to refund my purchase amount. They are dishonest. Check their reviews. They are a 1 out of 5.

I am glad to have stumbled upon this website as I was looking for a new set of tires for my 2016 Mazda CX-5. I asked the agent for an all-season tire recommendation and he mentioned Continental ExtremeContact tires. He appears to be very familiar with the product because he answers all the questions I have. I ended up buying a set and waited for a week for it to be delivered. The size that he suggested perfectly fits on my wheels.

I've read a lot of negative reviews about 4wheelonline but the product reviews that the actual shop have is different. Previous customers were pleased, so I tried. I purchased a new set of Nitto Ridge Grapplers from this store with an off-road wheel. I got if free mounted as what they advertise online and it is of good quality. I set it up in my jeep and it looks good. I had no issues with their customer service rep. The agent I spoke to seemed friendly -- he suggested what size would be best for my JK.

First transaction and certainly not the last since I've seen a wide variety of auto accessories that I want to purchase for my ride.

Ordered an item on 6/18/20. Credit card was charged on 6/18/20. Reputable companies don't charge you until the product is shipped. Requested a tracking number on 6/25/20 per their website instructions. No response. Request a tracking number again on 7/1/20. No response. Called on 7/8/20, and was told they have stopped doing business with the manufacture and can't fulfill the order. Why wasn't I contacted when they stopped doing business with the manufacture? The person said he would cancel the order and request a refund. He said I would be notified of the refund within a 3-7 days as they only process refunds once a week. So, I guess I just gave them an interest free loan for 25 days and delayed my project for 25+ days. Hope I get my refund.

I ordered a Warn plow assembly with ATV specific mount on 9-17-2014. I then started reading reviews and panicked. My bad, not reading before ordering but the prices are crazy low. Expecting a nightmare, I checked my email Monday afternoon the 21st. There is a email with the tracking numbers saying it was to be delivered on Wed. 9/24. Everything came, was right and fit. It was exactly as advertised and was Warn! Delivery was FAST. I had absolutely NO issues with 4WheelOnline and will order from them again. Don't know why others have so much trouble?

Order a set wheels for my car on line. Did not receive a email with a tracking number. On the second day from the order I called customer service. They said the wheels are not in stock and it may take a few weeks to get them. I told them just cancel the order. I was not going to wait that long. I pacifically ask if I was charged for the order. They said no. I bought wheels from someone else. But yet the wheels from 4WheelOlins came a week and half later and they changed me. I called them back and they said they have record of canceling the order. So here we go the battle begins.

Unbelievably rude
These people obviously do not want to sell wheels
They guy laughed at me and told me the wheels I wanted were ugly after keeping me on hold for 10 minutes
Then he proceeded to tell me which wheels I should get and then came back and told me he has NO wheels in stock
This guy was a straight up a**hole
Don't even waste your time
Pay more and go elsewhere

I purchased wheels and tires well over a month ago. I still do not have my wheels and tires. You never get your emails returned. You request a tracking number through their website you never get one. I called numerous times and have been told each week they will be shipping out the next day and it never happens. I have spoken with Roland, Buddy, JD and Chris that answer the phone and no one is of help, they always have to check with the warehouse and then never find anything out. I do not know how this business stays in business.

I bought a set of brake pads on Amazon marketplace from them--at a very low price mind you. They marked it shipped immediately. Over a week later I get a notification that they refunded me the money and the reason was CUSTOMER RETURN!?!? I never received the pads in the first place! I looked at the brake pads again and the company increased their price by 70%. They apparently just wanted to the appearance of business and made up a false excuse to refund the money. Fraudulent company. Avoid at all costs.