1outlets.com has a consumer rating of 3.49 stars from 297 reviews indicating that most consumers are generally satisfied with their purchases. 1outlets.com also ranks 36th among Discount Shopping sites.
Just want to share that although 1Outlets didn't get to deliver my ordered item due to some issues on export documents but I am happy to report that their customer service was very professional in trying to resolve the issue. Several of their support staff made extra effort to get in touch with me. AND my refund was processed without any hassle on my part. Amazing customer. I will shop again with them. I think the group deserve 5 STARS.See positive reviews
Placed order in Jan, they canceled my order in early Feb, since then I have been waiting for their refund. Contacted them many times, even called their customer service, useless. After entire EIGHT months of waiting, still havent received any refund from them. Everytime i checked with them, they replied me the refund has been submitted and told me to wait for another week, the WORST online shopping ive encounter ever in my life. Contacted Consumers Association of Singapore (CASE), dont know if works but hope can stop them from cheating more moneySee critical reviews
Tip for consumers: NEVER shop with this website, a scam.
cheated my money and keep telling me they have submitted the refund but never receive
I realised too late... 1 outlets is a world wide scam company... Just lost over $300 dollars... Please people. We need to expose this company. Facebook Twitter Instagram. Etc. We need to bring them to its knee. All the ppl wrote before is what i encounter too. So i need not tell u my story. They are real professional cheater. When you sent a mail and ask for help. They use an auto BOTS to reply with standard reply wording by using difernt name. Helena. Peta. Karolina. Jahra. Michelle. Etc. Giving you the ullusion they are concern for you. But all is BS... I have to stop writing here folks... I am too angry to carry on... Buy at your own risk..
Totally agree. 90% of the items I purchased never arrived.
Had the same problem. Placed an order in November, they took my money, cancelled the order in December and 6 months later I'm still asking them for a refund. Avoid using thus company