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1outlets.com has a rating of 3.26 stars from 578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1outlets.com most frequently mention customer service, phone call, and full refund. 1outlets.com ranks 27th among Discount Shopping sites.
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1Outlets is very friendly act from this company. They are truly good to every person and and this really good. Best support is provide to this shop. Thanks for nice help.
The Overpriced Abyss: Picture this—I'm browsing their site, innocently adding items to my cart. Suddenly, the total cost defies the laws of physics. It's like they've discovered a new dimension where prices are arbitrary and sanity is optional. Shipping Limbo: I ordered a simple gadget. Weeks turned into months, and my patience dwindled faster than a melting ice cream cone on a scorching day. I half-expected a carrier pigeon to deliver it, but no luck. Refund Mirage Redux: Ah, the elusive refund. They dangled it like a carrot, and I chased it like a desperate squirrel. But guess what? The carrot was plastic, and I'm still hungry for justice. Customer Service Bermuda Triangle: Emails vanished into thin air. Their customer service hotline? A black hole that swallowed my complaints. I'd have better luck reaching Narnia through my closet. Credit Conundrum, Part Deux: They offered store credit. Fool me once, shame on you. Fool me twice, shame on me. I accepted, hoping for redemption. Instead, I got déjà vu—a loop of disappointment. The Grand Finale: My 110 EUR vanished into the abyss. It's like they pocketed it and laughed maniacally. I imagine their office as a den of villainous cats, stroking their whiskers and plotting world domination.
The Overpriced Abyss: Picture this—I'm browsing their site, innocently adding items to my cart. Suddenly, the total cost defies the laws of physics. It's like they've discovered a new dimension where prices are arbitrary and sanity is optional.
Shipping Limbo: I ordered a simple gadget. Weeks turned into months, and my patience dwindled faster than a melting ice cream cone on a scorching day. I half-expected a carrier pigeon to deliver it, but no luck.
Refund Mirage Redux: Ah, the elusive refund. They dangled it like a carrot, and I chased it like a desperate squirrel. But guess what? The carrot was plastic, and I'm still hungry for justice.
Customer Service Bermuda Triangle: Emails vanished into thin air. Their customer service hotline? A black hole that swallowed my complaints. I'd have better luck reaching Narnia through my closet.
Credit Conundrum, Part Deux: They offered store credit. Fool me once, shame on you. Fool me twice, shame on me. I accepted, hoping for redemption. Instead, I got déjà vu—a loop of disappointment.
The Grand Finale: My 110 EUR vanished into the abyss. It's like they pocketed it and laughed maniacally. I imagine their office as a den of villainous cats, stroking their whiskers and plotting world domination.
1Outlets is very friendly act from this company. They are truly good to every person and and this really good. Best support is provide to this shop. Thanks for nice help.
1outlets is a very trusted company from online and this give best service to every customer. I am a customer and I really satisfied with their service. I highly recommended everyone please come and purchase your goods.
Not bad... even my order was cancelled, but they refund my money in the same month. Try to asked the stock for your puchase before ordering.
The experience has been delightful - good and responsive customer support. And active support. Thanks
The local currency rate was listed 30% less than the price they charged. If you're even thinking about ordering with them check the price listed in small print at the bottom listed in SGD before completing the transaction. Then go to a currency conversion site and check what that works out to in your currency. If it's notably different then pay attention to all these negative reviews. After paying, they could not send the item. They then only issued in store credit (as per their refund policy) rather than refunding the credit card that made the order. I don't want anything else from them. Utter scam!
Tip for consumers:
The company lists free shipping but they never ship your order so there's no free shipping. In turn, I can't say how long their shipping time is as they don't ship. They only refund in store credit, which you can then use to order things you probably don't want that will also never arrive.
Products used:
I ordered 3d printer resin.
Top seller this company every time they help me lot. And every time i will happy to take thier service.
I have reason to believe that they have no intention to ship goods you ordered. When you ask for refund after they gave different reason of non delivery, they then said they will credit your account with them for your next purchase. When I requested refund to my credit card which they first debited, they agreed but nothing happened. I have been chasing for refund for over 2 months. This is a scam.
Staff is very responsive to my emails which gives me the assurance that my order is being monitored. A shorter duration for the delivery would be great.
I brought a cutting board and a set of 5 ziploc totes bags with a very reasonable price.
However, my order was cancelled with no reason. Later I found out the price of the product I wanna to buy was rise up double:(
I am wondering if it is because they mark a wrong price and it is the reason why they cancel my order.
Luckily a very responsible customer service team reaching me for a quite fast full refund.
I lost more than 130 USD. I haven't got any product nor the refund. It's been 3 months. They are using bots to give positive reviews for themselves.
Tip for consumers:
This site is a scam. The positive reviews are fraud
Products used:
Never delivered. No refund
They tried very hard to for-fill the order but circumstances beyond their control meant they were unable. The refund was prompt and given cheerfully.
I will shop again.
Kindest regards
Graeme Twentyman
Service like super man which i buy from this company. I always come here and take service from this company.
Thanks for the nice support. We like everything from here. We comeback here again. Wonderful service and support.
I wished I had read reviews before buying, I had everything happen that others have said, THEY WILL ONLY OFFER YOU A CREDIT on their site WHEN THEY DON'T SEND GOODS with lots of badly worded excuses as to why you haven't received it. It happened to me and I've noticed it happened to someone twelve times! I did manage to get a refund eventually after threatening a bad review if I didn't get a full refund.
Products used:
Vitamins
I enjoyed shopping on the website while looking for the product of choice. I really like the design of your website but if I can suggest something then that'd be to make the website design more appealing or modern.
This is my first time to purchase from this website... and they did great! I was not expecting much but the product came on time.
Awful experience! I placed an order in spring, was waiting for almost 2 month and it appeared that there are some issues with customs and it can not be delivered to my country
BUT even worse - I can not have refund to my payment card until autumn, so I decided to place another order and it went the same - can not deliver
And again I am struggling to get the money back already for one month - even no answers from shop
Thank you for your quick response to the refund process, and keep me posted by email for the latest status. The most make me satisfied is I received your call earlier, that you are so kindful to ask me to check up my bank account of the refund. At last, I hope you can check the supplier accountability more carefully next time, to reduce things like this happen again. Hope to have other shopping experience in your store next time.
- No est delivery date on checkout
- Est delivery is hell long, taking months
- Website is buggy and broken
- Site currency rate is deceptive
It's self-called "Largest Singapore online store" - feel shame for Singaporeans that it freely makes use of their names.
Tip for consumers:
Never use this site
Products used:
Streaming media player
Thank you very much I received the bottles. Good product and It has been a pleasure to deal with you.
I thought i was buying frm an online retail store, but it was actually a wholesale supplier. Totally wasted my time
Easy access. Free delivery. I wrote an email about the product and I have prompt reply. Nice and helpful customer services.
If you read this, DO NOT BUY ANYTHING HERE, DON'T EVEN THINK ABOUT IT, IT'S A SCAM. I bought a couple of discontinued items in my country, Spain, and when a few days before delivery I received an email explaining that due to a bureaucratic issue between both countries, legislative logistical issues, my order could not be shipped. I requested a refund to my credit card and they accepted, claiming that it would take up to 30 days to see the refunded amount. They suggested giving me credit on another product and I declined. The first few days I received a response to my emails, but when I threatened to report the issue through my bank's insurance, they then cut off communication. I have not heard from them for 2 months. I see the credit in my account at 1OUTLETS but I know that even if I try to spend it on another product, the same thing would happen again, the product would NEVER be sent. I have seen other users comment the same thing. I am currently trying to get the money back through my bank's credit card insurance. I wish I would have read reviews like this in time and saved myself this big upset. I spent 88 EUR.
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