1outlets.com

Be prepared to lose your money if you order from this company! They take your payment, then apparently can't supply the goods, then promise a refund that never appears even after you receive numerous emails and even a personal phone call to tell you it has been issued. All done very nicely and politely to fool you into thinking they are offering good customer service, but they actually appear to be nothing more than crooks! Avoid!

Absolute scammers. You will be responded by bots. And never get you money back. Strange such scammers still exist in a modern world and continue to cheat people after so many confirmed fraudulent cases. I guess the problem is no one is spending enough to justify the effort needed to chase and sue them. Very innovative cheaters.

Its a scam.
Never order to this company. My order last Jan. 2023, didn't arrive and told me they'll refund it and they are giving me credit in there shop. Looks like a complete scam to me, take the order then say can't deliver but do not refund. Stay away!

I would like to warn others to avoid this company. They are disorganized and unreliable. After 45 days my first order did not arrive. Customer service said the company failed to ship the order. I told them I wanted it and would wait. They said it had been shipped to me for sure this time, but close to a month later I received an email advising they were cancelling my order. The reason being some alleged restriction on shipping this to Thailand. Very irresponsible service. Looks like plenty of other customers have had their orders cancelled too. How unreliable. They promised a refund, I'm waiting...!

I don't understand how they are permitted to operate. I placed an order 23 Sept. I was told almost immediately that they can't provide the items advertised on their site, and which I paid for.

I was then told I needed to pay hundreds of US$ extra to obtain the item, but they would not explain what the additional charges represented. I got fed up with their utter incompetence and refusal to reply to emails, thus I requested a refund.

Nearly 20 emails and over one month later, I still have no refund for the original amount paid. This is fraudulent.

Total scam! I ordered an item and after 2 months of waiting they said it could not be sent to NZ. They do not refund but give store credit. I ordered 5 other items (separately) and each time they led me along with months and finally said that the item would not be allowed in the country due to customs (totally incorrect btw). They do not give refunds. I have wasted my time and my money

Item delivered on the date specified, although had to chase local Penang office as they held it for 3 days I could only find the item on this site so very pleased you were able to send to me. Would use your service again, thank you!

Its a scam. Never order to this company. Placed order for hundreds of dollars in november 2022. They said they could not deliver the goods I ordered, and that I would get a refund. Now, 6 months later, I still have not received anything. I can confirm other peoples rating that it is a complete scam. You do wisely to stay away!

I bought near Christmas something for my wife, few days latter received the info that it was out of stock ( they don't have control to their stocks), so i requested refund. A month and a half latter it was not done yet, i had to contact them and to be effective on my complain to have the refund done after a few days.
The impression of 1 outlets is really bad and for sure i will never fall into this trap again!
Only one good note for them is their support team. They answer fast and were able to solve the issue in just a few days after my complain.

Order #*******952 /Malaysia
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I placed an order on 16th January 2021. They cancelled the order the next day and informed me there is no stock available. Supposedly a refund should be made back to me after 30 days. After more than 6 months and lots of corresponding through emails and phone calls with their employees, I have not gotten my money back. Every time they would give the excuse that they have arranged the refund but there is a problem with their payment gateway. Please give me back my money.

This entire website is a scam. Please do not buy anything from this website. How is it possible that the products are available for you to add to your cart and just within the next 5 minutes, they say that they will "refund" you the full amount which they apparently did not. I called my bank to double check if they even had received any refund request but nothing. Their customer service is really bad as well. They do not reply you on the refund status and acts like a robot saying the same thing over and over again- it will take 30 days for you to receive that amount and you need to check with your bank. Bs. Do not buy anything on this website or you will regret. I repeat. Do not buy.
And 1outlets.sg and to Barbara. P if you see this, please refund my payment immediately for my order #*******.