I bought near Christmas something for my wife, few days latter received the info that it was out of stock ( they don't have control to their stocks ), so i requested refund. A month and a half latter it was not done yet, i had to contact them and to be effective on my complain to have the refund done after a few days.
The impression of 1 outlets is really bad and for sure i will never fall into this trap again!!
Only one good note for them is their support team. They answer fast and were able to solve the issue in just a few days after my complain.